Gerry
GBSix years later...still satisfied with HeyPCGuy I have been using HeyPCGuy.com for almost 6 years and have to say they are one of the best PC remote companies that I have worked with. Over the years I have had some of the most craziest mind-boggling issues occur, but I always knew if I could not resolve the issue myself that I could rely on HPCG to step in and bang out the issue . They are very cost affordable and extremely reliable, and on the clock 24/7 which is nice. Some of the biggest issues that really caused me major is malware, which they are genius in removing, including viruses but I think I only had one or two in the past 6 years. If you ever get malware or viruses, HPCG is the company to call. Something else that I am very pleased with is that the HPCG tech I usually work with walked me through taking out the mechanical hard drive of my Dell notebook and replacing it with a Crucial-brand solid state drive(SSD). I never opened a notebook on my own, let alone ever seen the inside, but the HPCG helped me make the hard drive change which was great and rather quite simple…so now I know how to do something I didn’t thanks to these guys. So bottom line is if you ever have computer issues or problems with malware or viruses, I would highly recommend trying HPCG.