Tresta

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4.15
Based on 20 Reviews

5

65.00%

4

5.00%

3

15.00%

2

10.00%

1

5.00%
About Tresta

With the Tresta virtual phone app, you can use your business phone number on any smartphone and get access to the the tools you need to professionally manage calls.

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Allie
GB

Solved our working from home phone line… Solved our working from home phone line issue at the start of the pandemic. It's affordable & easy to use. We purchased two different area codes and can switch back and forth between numbers with no issue. I have had some glitches with people unable to call me back from 504 area code number but the other 803 area code number has never had that problem. UPDATE 2.15.21 The Tresta team saw my review and called the same day to assist with the issue I was having with the 504 number. The issue has been resolved and they credited my account for one month due to the inconvenience. Excellent customer service and tech support.

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Ray Appen
GB

Don't use Tresta if you have any need for a backend to process the backend information it produces I have worked with Tresta's sister company - Hosted Numbers - for over 10 years. 100% happy with Hosted Numbers. I tried Tresta because I needed my tracking phone numbers to be text-able. The problem is that Tresta has almost NO reporting functionality. That is, I have to manually process the all the data for the responses to the Tresta phone / text numbers I use which basically makes Tresta useless to me. I cannot afford to use Tresta without an adequate reporting backend like Hosted Numbers has. With Tresta one CANNOT pull in the data to an Excel spread sheet; you have to record each communication manually which is insane. Tresta surely is losing bucket loads of business because of the non-existent reporting back end. I WANT to use Tresta very much but they do not seem to have any intention or interest in building out the functionality of their back end. This must be done if they want to grow or even stay in business.

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TJ Young
GB

As a contractor As a contractor, I'm frequently on loud or hazardous job sites that prevent me from being able to take every call. I love that with Tresta, I never miss a call because every single call is answered, a voicemail is recorded and immediately sent to my smartphone, alerting me and including the voice file. Tresta has my highest recommendation!

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Darryl Cherry
CA

Just moved to Tresta from a competitor… Just moved to Tresta from a competitor product that was 3x the price. Been using the Tresta service for about 4 days vs 1 year with previous provider. I am in Canada with IPhone 11 Max. Pros: Better audio quality, better transparency about what the app is ‘doing’ - it explains how the outbound calls work and why it’s dialing your 1-800# first. Gives the option to accept or reject the call, and you can see the call ID - great to avoid nuisance calls. Easier voicemail access and notifications. Way better price with the feel of a scrappy upstart Cons Is there a call blocking feature? If there is I can’t find it so far.

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Ananda
CA

unfortunately unfortunately, tresta as yet does not adequately replace my iphone's stock messages and phone apps. It does not audibly notify me of incoming text messages, text messages can be late or never arrive and phone calls can take too long to connect resulting in the caller hanging up or going to voice mail.

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