I both one of their products I both one of their products, wasn't working correctly, contact support and they reached out to me sent me what I needed and the issue was resolved. Thank you Umair,

Still no answers In the ticket that I opened with their support ("Free Life Time Support") on 28/10/2023 their last answer was 5/01/2023 14:07. The prestashop module is still giving problems, some problems were solved but others I have been waiting 192 days but they have already told me that they don't know how to solve it, so they keep quiet... I have to stay with a module that is broken and is making my log file heavier every day.

Excellent attention and lifetime support As an online store developer, my experience with FME modules has always been excellent. I have several modules purchased from each client, with more than 50 stores running on the latest versions of prestashop without problems. If I have ever had a small problem they have always solved it in the best way, they have even applied improvements proposed by me. For the following I have to say that I will continue buying: - Modules with good functions and stable. - Excellent attention and lifetime support. - Lifetime upgrades. - Better value for money than other developers. Thank you very much to the team. Como desarrollador de tiendas online, mi experiencia con los módulos de FME ha sido siempre excelente. Tengo varios módulos comprados a cada cliente, con más de 50 tiendas funcionando en las últimas versiones de prestashop sin problemas. Si alguna vez he tenido un pequeño problema siempre lo han solucionado de la mejor manera, incluso han aplicado mejoras propuestas por mi. Por lo siguiente tengo que decir que seguiré comprando: - Módulos con buenas funciones y estables. - Excelente atención y soporte de por vida. - Actualizaciones de por vida. - Mejor relación calidad-precio que otros desarrolladores. Muchas gracias al equipo.

I bought one module because I saw that… I bought one module because I saw that they give refund of something doesn't work. I use special theme so I want sure it will work. Unfortunately it doesn't. After requesting refund they stop answering! They are layers and information on their website is not true!

Purchased a prestashop module Purchased a prestashop module, my site a highly customised so I knew the module would need to be integrated with my site. The after sales/support team was extremely helpful and jumped in to get the task done quickly. great job guys