8/10 Its great, i haven't gotten a reply back after my order, but they were all so helpful with making sure i understood my build

I purchased a pc in august for my son… I purchased a pc in august for my son had to send it back two times due to damage, not sure who caused the damage just knw it was not me or my son. Been waiting for my money for a month now. Ups said they sent back the item and refunded the company for the damage. I just want my money.

I didn’t Received my item because they… I didn’t Received my item because they saying should be the billing address also from US not only the which one from US shipping address that’s very bad

A bit late delivery but great product. -

DONT WASTE YOUR MONEY LIKE ME Ordered a pc in February, they told me mid April. Mid April I reached out and they said GPUs on back order, and to check back in July and if at that point they still don’t come they’d refund me. I gave them an extra week or so and here I am, early august, no computer and no refund and now, im not receiving anything back from their business pages. No telephone number to call and the Business emails are NOT being replied to either. Terrible customer service. Hyped you up with low prices to get you to confirm an order then beg you to stay and stick around because they don’t have in stock what you ordered. If you order with OptimalTex, you’re literally just throwing away your money. Order elsewhere. 10/10 DO NOT RECOMMEND.