Great website and product Great website and product. The proses took a little longer than I liked (being 5 weeks) but other than that the people were patient and understanding of my questions and got back to me strength away. All in all would recommend to others.

I purchased a pc in august for my son… I purchased a pc in august for my son had to send it back two times due to damage, not sure who caused the damage just knw it was not me or my son. Been waiting for my money for a month now. Ups said they sent back the item and refunded the company for the damage. I just want my money.

45/10 The customer service is absolutely outstanding, I would recommend this company just off of that alone. They built me an absolute gem of a pc and kept me up to date the entire way. I will be a loyal customer for years to come!

Awaiting parts I placed an order in January 2021. Optimaltex replied via email on March 2nd saying they are waiting on my graphics card and it would be shipped from their manufacturer on the 16th. I have tried contacting them with no replies thier last contact with me was March 9th. It is now May 4th.

Received PC only 14 days after purchase! Thank You OptimalTex. So a few months ago I went to get a PC through OptimalTex and some things came up to where I couldn't follow through with the purchase. These guys were class act through that whole process and then a couple months went by, I was able to finally get a PC. When I was wondering what to get because I'm not the most tech savy, these guys guided me through everything. My game of steam is Apex Legends and they even pre downloaded the game to get it running at top performance for me when I was to receive my PC. I couldn't be more happy with the all around experience dealing with OptimalTex. Great customer service throughout the whole process up to keep me posted with pics and performance updates on the PC. Rocking the OptimalTex Solid Series Build, getting 100 fps on WoW, 144fps on Apex Legends, and 200-260 fps on Rainbow Six Siege. Just want to let these guys know they have a forever customer from UxumakiTV, Couldn't have Picked a better trustworthy company than these guys.