I have requested a refund for my order… I have requested a refund for my order that has not been completed. I requested the refund on the 7th of June. OptimalTex stated that they will process my request and consider it approved. I messaged them on the 22nd of June and OptimalTex stated they will check the account that day and will send a refund confirmation. I have yet to receive any of these.

Awesome customer service!! Awesome customer service. Adel attended to all my queries. Got the item in time as promised. Just one suggestion, they should put inventory updates on their site. Nevertheless, i had a good experience with Optimaltex, would buy again :)

Great product, great service, great company. Found out about this company through word of mouth and wanted to try them out. Couldn’t be more happy. Customer service was top notch, Adele was able to sit down with me and talk cost savings and still getting the performance out the computer I needed. I ended up purchasing two PC and within three weeks (hell of a turn around from a ground up build and parts being shipped). After the purchase I received a follow up text asking how satisfied I was (extremely) and was informed of any issues that may pop up to contact them immediately for trouble shooting or warranty replacement. Great guy, very sincere and eager to work WITH you. Highly recommend and will be our ch asking more from them in the future.

accommodating was unaware of shipping time and gave prompt refund

A bit late delivery but great product. -