I have requested a refund for my order… I have requested a refund for my order that has not been completed. I requested the refund on the 7th of June. OptimalTex stated that they will process my request and consider it approved. I messaged them on the 22nd of June and OptimalTex stated they will check the account that day and will send a refund confirmation. I have yet to receive any of these.

1 star no item yet. I Would give you more stars if I had my item. If I get my item I will change my review.

Well what can I say... Bought a item (that didnt show it was out of stock) but it was. Had a wait time of longer than I wanted. But once they realized the items wasn't going to be sent out anytime soon. They gave refund quickly. Only bad experience I had is that the website doesn't show a item is out of stock. Other than that, staff was helpful and friendly. I would say that if the pandemic wasnt going on . I think they would be great place to buy from

8/10 Its great, i haven't gotten a reply back after my order, but they were all so helpful with making sure i understood my build

Awaiting parts I placed an order in January 2021. Optimaltex replied via email on March 2nd saying they are waiting on my graphics card and it would be shipped from their manufacturer on the 16th. I have tried contacting them with no replies thier last contact with me was March 9th. It is now May 4th.