They need to keep track of their inventory! Site said something was in stock, allowed me to buy it, then a few days later told me they didn't have it and refunded my money. A GIANT waste of time, leaving me without a PC for days; when I could have just ordered from a different vendor. Other stores show "out of stock" when they don't have something ready to ship. I guarantee I'll never be going back to this site after this experience. When I need a part, I need to know that the money I'm laying down will actually secure what I need. "Here's some money, go see if you can find this for me" is not an experience I'm interested in.

Awesome customer service!! Awesome customer service. Adel attended to all my queries. Got the item in time as promised. Just one suggestion, they should put inventory updates on their site. Nevertheless, i had a good experience with Optimaltex, would buy again :)

A bit late delivery but great product. -

DONT WASTE YOUR MONEY LIKE ME Ordered a pc in February, they told me mid April. Mid April I reached out and they said GPUs on back order, and to check back in July and if at that point they still don’t come they’d refund me. I gave them an extra week or so and here I am, early august, no computer and no refund and now, im not receiving anything back from their business pages. No telephone number to call and the Business emails are NOT being replied to either. Terrible customer service. Hyped you up with low prices to get you to confirm an order then beg you to stay and stick around because they don’t have in stock what you ordered. If you order with OptimalTex, you’re literally just throwing away your money. Order elsewhere. 10/10 DO NOT RECOMMEND.

Received PC only 14 days after purchase! Thank You OptimalTex. So a few months ago I went to get a PC through OptimalTex and some things came up to where I couldn't follow through with the purchase. These guys were class act through that whole process and then a couple months went by, I was able to finally get a PC. When I was wondering what to get because I'm not the most tech savy, these guys guided me through everything. My game of steam is Apex Legends and they even pre downloaded the game to get it running at top performance for me when I was to receive my PC. I couldn't be more happy with the all around experience dealing with OptimalTex. Great customer service throughout the whole process up to keep me posted with pics and performance updates on the PC. Rocking the OptimalTex Solid Series Build, getting 100 fps on WoW, 144fps on Apex Legends, and 200-260 fps on Rainbow Six Siege. Just want to let these guys know they have a forever customer from UxumakiTV, Couldn't have Picked a better trustworthy company than these guys.