They need to keep track of their inventory! Site said something was in stock, allowed me to buy it, then a few days later told me they didn't have it and refunded my money. A GIANT waste of time, leaving me without a PC for days; when I could have just ordered from a different vendor. Other stores show "out of stock" when they don't have something ready to ship. I guarantee I'll never be going back to this site after this experience. When I need a part, I need to know that the money I'm laying down will actually secure what I need. "Here's some money, go see if you can find this for me" is not an experience I'm interested in.

Well what can I say... Bought a item (that didnt show it was out of stock) but it was. Had a wait time of longer than I wanted. But once they realized the items wasn't going to be sent out anytime soon. They gave refund quickly. Only bad experience I had is that the website doesn't show a item is out of stock. Other than that, staff was helpful and friendly. I would say that if the pandemic wasnt going on . I think they would be great place to buy from

Awaiting parts I placed an order in January 2021. Optimaltex replied via email on March 2nd saying they are waiting on my graphics card and it would be shipped from their manufacturer on the 16th. I have tried contacting them with no replies thier last contact with me was March 9th. It is now May 4th.

Great customer service Purchased a computer for my sons birthday and far exceeded my expectaions with helpfulness and spot on answering of any questions i had or issues. Runs amazing and all the rgb colors my son loves so great company and great people.

1 star no item yet. I Would give you more stars if I had my item. If I get my item I will change my review.