Good quality, good price I'd never heard of SuperBiiz before, but the product I'd ordered arrived well-packaged. Thankfully I didn't need to use their customer service, so I can't speak to that, but the rest of the experience was quite good. The prices were also better than other sites I had checked, so they have that going for them as well.

Decent A bit too long of a shipping lead but other than that the experience was fine. The PSU I bought has a bad fan but that's not the fault of SuperBiiz, it's the fault of Seasonic.

Fast shipping | Good Service Fast shipping. Item arrived very securely packaged so I wasn't worried about damage to the item. Didn't get a confirmation email when item shipped with tracking #. It possibly went to spam, I called the 800# someone picked up and verified my order# and other info and sent me the tracking #. Friendly service, the 800# actually works too. Will buy from again.

The side panel did NOT have the 80mm… The side panel did NOT have the 80mm side fan mount as shown on Newegg's and the SuperBiiz product page for the TX-388 MicroATX chassis! But since everything else worked out so well, it's just enough to take one star off and give four stars for everything else! Next time I need another Apex TX-388 PC chassis, y'all better make DAMN sure that the side panel with the 80mm airduct/fan mount is included as opposed to the side panel I got stuck with and was not part of what was depicted on Apex's product page and your own product page of the TX-388 MicroATX chassis!

New computer build A+ I collected parts to build my new computer and SuperBiiz was just one of those sellers. I've bought from SuperBiiz previously and it has always worked out good. I hope this never happens, but if I ever need to RMA a product I feel sure that SuperBiiz will handle it with the same amount of quality reflected with their parts sales to me. No hassle and in a timely manner. Thanks! Praise The Lord and Godspeed to you all - John 3:16!!