My experience is excellent My experience is excellent. The support is responsive and promptly addresses any shortcomings. I decided to purchase NoteBurner One, which supports various sources of recordings from YouTube to Tidal. In short, I am very satisfied; it's great.

I Was Weary at First I was weary at first because I don’t know much about tech and a friend of mine suggested this converter. I got it and it worked and has continued to work and improve because of the updates. I have used Noteburner two years now. I recommend Noteburner because it’s easy to use and will get you what you need.

DOES NOT WORK UPDATE: This software does not work AT ALL!!! NOTEBURNER MUSIC ONE will begin to convert amazon albums but will then error out after converting a few tracks. When converting from TIDAL, it does not preserve the track quality - meaning all tracks are converted to 16/44.1 (even if they are listed as MAX in tidal desktop application. NOTEBURNER support said to set the conversion to either 96 or 192; but that would risk unwanted upconversion or downconversion when the file is saved. NOTEBURNER support indicated that this is a known problem.

Maybe I shouldn't have been that naive Maybe I shouldn't have been that naive. Apple Music / Tidal can see what's happening and are blocking downloads after 12 seconds. I've written to customer support and based on other people's experience, I suspect I will hear nothing useful. That's a scam. Do not waste your money

I paid for the subscription, got nothing I paid for the subscription for Noteburner to convert mp3s. Never got the code or email receipt. Contacted support multiple time to this day. Not a single response. Crickets. Had contest the charge with my bank. On 01-22-2024 I received contact from Noteburner support finally. Said my email was typed incorrectly. They said I needed to purchase again with the correct email and will then refund the original purchase. I Will do.