Punctual support team I’m writing this review because I’m actually surprised at how punctual the support team is at responding to issues. They refunded my account when I accidentally bought the wrong package, and when I upgraded to Mac OS Sonoma it cleared my registration code but within minutes of my email they responded with my code and I was back up and running. Solid team they have over there.

DOES NOT WORK UPDATE: This software does not work AT ALL!!! NOTEBURNER MUSIC ONE will begin to convert amazon albums but will then error out after converting a few tracks. When converting from TIDAL, it does not preserve the track quality - meaning all tracks are converted to 16/44.1 (even if they are listed as MAX in tidal desktop application. NOTEBURNER support said to set the conversion to either 96 or 192; but that would risk unwanted upconversion or downconversion when the file is saved. NOTEBURNER support indicated that this is a known problem.

I love Noteburner for Itunes converter I love Noteburner for Itunes converter. I have been using it for a few years and have never had a problem with it, except just now. Yesterday I tried to open the program and I keep getting an error: app initialization failure! Not sure why, as I used it two days previously without issue. Not sure if it was the last update, but don't know how to restore to previous. Anyway up until yesterday it was working great!

Technical assistance I needed technical assistance and Yeong was very helpful. I've been using this program for the past 5 years and it is top notch!

I'm an avid user and fan of Spotify… I'm an avid user and fan of Spotify Converter, I've been using it for quite a few years now. Earlier this year, I switched from Spotify to Tidal owing to its Tidal Master. Because I've been waiting for Spotify HiFi for almost two years, but I haven't seen any sign of it yet. By coincidence, Noteburner released its new Tidal Converter. When it first came out and immediately knew how to use it. Both tools' operations are often similar. The pleasant surprise is the Tidal Converter can download Tidal music with the MQA quality!! What a lovely surprise.