Order never received I put in an order for a case and screen protector. They sent me the confirmation and charged my credit card but never sent the email with tracking. Order also not showing on recent orders on their website. They basically charged me for nothing and customer service is impossible to reach. No response for days.

It was my Mistake, but they handled it Great Unlike a previous reviewer, I too payed shipping for a new protective cover under their lifetime warranty. The process was seemless and it arrived quickly. I too did not realize that I needed to provide original receipt and send back old cover. I was charged full price, but once I caught the error I contacted the company and they made me whole as I explained the entire scenario (offering to find receipt and look for old cover). That was top notch customer service. I now know that when I seek another replacement I'll get the old one ready to send back. (lesson learned). And the cost is minimal and honored, which is more than I can say for many things these days.

Great Company! Excellent products! This is a great company with an excellent product and equally excellent customer service. I recently replaced my glass screen protector for only shipping. It was easy to order via their website and it came to me in a week. Simple process, and now I have a new screen protector!

thank you I just want to say that the customer service person named Blake that helped me- made me feel like a valued customer and person. I had an issue/ problem with technology and ordering a replacement screen protector for my son, and he helped me through all the steps in a kind, patient, and caring manner. Now I am able to get my son the needed replacement screen for his IPhone and it made my day!

Phenomenal Service and care... I cannot even begin to tell you what a help Tony O has been with my recent order. I have a 14 Pro and spent the extra money for a better screen protector. As it goes in life, things happen and the screen chipped. When i wrote in to customer service I was blessed enough to get Tony O responding to me. He addressed the issue with me promptly and was able to suggest a better case which I upgraded to. Tony O is the reason I continue to buy from BodyGuardz. I haghly recommend them as the customer service is second to none