Allie Sitren
GBBlake is absolutely outstanding!! Blake is absolutely outstanding!!! Phenomenal customer service, quick response time, excellent resolution. He's awesome!! Give him a raise
Celina W
GBExcellent Customer Service I have been purchasing my screen protectors for several years from BG, twice I had to have replacements due to breakage on my part, price, quality and service was great. Recently I purchased yet another screen protector for a new iph and paid $17.05 for 2-day shipping. There was a problem with the delay in shipping and informed it would take several days longer. I contacted CS and explained the situation, and they graciously refunded my 2-day priority shipping. This is what I consider excellent customer service satisfaction. I will continue to refer and purchase from this company.
Bobby McBride
GBIt was my Mistake, but they handled it Great Unlike a previous reviewer, I too payed shipping for a new protective cover under their lifetime warranty. The process was seemless and it arrived quickly. I too did not realize that I needed to provide original receipt and send back old cover. I was charged full price, but once I caught the error I contacted the company and they made me whole as I explained the entire scenario (offering to find receipt and look for old cover). That was top notch customer service. I now know that when I seek another replacement I'll get the old one ready to send back. (lesson learned). And the cost is minimal and honored, which is more than I can say for many things these days.
CURTIS LEWIS
GBGreat Customer Service I contacted BodyGuardz support as I had completely botched an installation of the new Apex screen protector on one of our 3 iPhone 14’s. I was seeking a remedy for the situation and was told they would send me out a replacement right away, free of charge. I was not expecting that. Thank you BodyGuardz for going above and beyond with great customer service.
Zia
GBOrder never received I put in an order for a case and screen protector. They sent me the confirmation and charged my credit card but never sent the email with tracking. Order also not showing on recent orders on their website. They basically charged me for nothing and customer service is impossible to reach. No response for days.