It was my Mistake, but they handled it Great Unlike a previous reviewer, I too payed shipping for a new protective cover under their lifetime warranty. The process was seemless and it arrived quickly. I too did not realize that I needed to provide original receipt and send back old cover. I was charged full price, but once I caught the error I contacted the company and they made me whole as I explained the entire scenario (offering to find receipt and look for old cover). That was top notch customer service. I now know that when I seek another replacement I'll get the old one ready to send back. (lesson learned). And the cost is minimal and honored, which is more than I can say for many things these days.

Great Company! Excellent products! This is a great company with an excellent product and equally excellent customer service. I recently replaced my glass screen protector for only shipping. It was easy to order via their website and it came to me in a week. Simple process, and now I have a new screen protector!

Amazing customer service I have always found this particular company to be professional, and concerned about the customers interest. Regardless of the fact that they do not have a customer service phone number, if you ask by email for a call back, they are more than happy to oblige.

Great product - Company Cares! I've been using BodyGardz screen protectors for my iPhones for several years. I've had to replace many protectors, but I've never lost a phone screen yet because of a dropped phone. Their free replacement policy is amazing, even if they ask you to pay for shipping and handling on the replacement. Nothing wrong with that! I retired to Portugal a few months ago, and they went out of their way to get me a final replacement screen and case for my phone. I highly recommend the quality of the product and service this company provides!

Same thing everybody else says Same thing everybody else says. "Lifetime" replacements last 1 year and require so many hoops, you might as well just pay 20 dollars for any other screen protector off Amazon, and avoid all the trouble of getting charged full price for a defective product. Mine came loose in 3 months.