My laptop was very cranky My laptop was very cranky, I dropped it off at Computer Repair Dr, unfortunately shortly thereafter, the business closed down because of Covid issues.Their phone number had a very simple message that they were closed. My laptop was unavailable to me for close to 3 weeks. Not able to do P/T work etc. During this time I was not contacted by any one from the business. MMMM. I finely drove to their location to find out they were open, HUH? Another couple of days later finally my laptop was repaired. I would suggest that they implement a personal contact with their customers should an incident occur again. This is not local staff issues, but rather Management/Ownership.I would go to them again because of the staff.

The process is sound The process is sound, and eventually it got fixed. But took too long, and only when I called was I notified of a shipping issue holding it up. Upon receiving laptop back, bottom screws were all missing from the case, and a wire was closed in over the ethernet port making it un-usable. They offered a free fix, which is great, but it's still 30 minutes each way - which is time wasted had it been done properly. Again, overall process with notifications appears sound, the solution just wasn't quality.

Great service from Brian Great service from Brian. Very helpful and efficient. Went above and beyond to help when I was having trouble and under time pressure.

Excellent service and repair job Excellent service and repair job. So much more affordable and timely than the apple store. I had my laptop screen repaired during the holidays (xmas and new years), and there was no delay. My computer is perfect now. Highly recommend.

It took more than two weeks get my… It took more than two weeks get my phone screen and sim tray replaced. I had to return the phone because it was not receiving and calling out and the phone was not charging. When I finally came to pickup the phone the new screen was scratched by technician who did the final repair to fix the problems.