My Fast PC Experience I felt that the man, Jason, who led me through a maze of misunderstandings with my computer, was able to quell the demons inside. my box and saved my computer from the junkyard. He was helpful and and kind and I would be hard pressed to say anything negative about my experience with him. He was kind and supportive and answered my sophomoric questions without making me feel embarrassed, He needs a raise! thank you! .

Very professional service The service person was extremely professional and patient with me. I'm not that familiar with some of the PC lingo, but the person used words that were easy to follow and understand. The service provided exactly the "clean-up" work that they promised. My PC works well now. Only negative thing: A little "pricy" service for me.

THIS AGENCY RATES NO STARS. COMPLETELY MESSED UP MY COMPUTER TO THE POINT I HAD TO HIRE SOMEONE ELSE TO CLEAR UP THE MESS. IN ADDITION, NOT HONEST-ESTABLISHED SEVERAL PRINTERS ON MY COMPUTER AND APPARENTLY HAD MY TRAFFIC ROUTED TO THEM. I COULD NOT PRINT ANYTHING.

Faked Out I called Comcast to get some help with their email and you guys answered Comcast's number. Two hundred dollars later I got emails working on both computers and a years contract for keeping the systems clean. Not what I expected.

Friendly talented, and cooperative BUT unintendedly destructive. Ouch! Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.