Faked Out I called Comcast to get some help with their email and you guys answered Comcast's number. Two hundred dollars later I got emails working on both computers and a years contract for keeping the systems clean. Not what I expected.

Friendly talented, and cooperative BUT unintendedly destructive. Ouch! Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.

Very patient and kind to the technologically challenged I talked to three different people during my service call. All three were very helpful. I appreciated that I was handed off to someone who had expertise on Macs. When I apologized for my lack of knowledge, the response was 'no worries'. I wasn't made to feel inferior because I didn't understand something. Things were explained to me in terms that I could understand. I'm so glad to have my computer cleaned up!

Excellent service with good explanations and pro attitude and concern. I was pleased with Cameron C and Jared Moss for their professional approach and attitude with my problem. I believe that Jared performed well with the clean up of my computer. I was very pleased with the time he took to explain thoroughly the steps he performed to fix problems and did the cleaning of threats. Their help was greatly appreciated and yes by all means I would recommend this program to others. Thank you

My Fast PC Experience I felt that the man, Jason, who led me through a maze of misunderstandings with my computer, was able to quell the demons inside. my box and saved my computer from the junkyard. He was helpful and and kind and I would be hard pressed to say anything negative about my experience with him. He was kind and supportive and answered my sophomoric questions without making me feel embarrassed, He needs a raise! thank you! .