Wanda Driver
GBYou are dependable, courteous and very helpful. Ryan helped me with my original question which was very important that I had contacted him about it because it was a scam. Because I had not had my computer "cleaned" Ryan suggested he do that for me and explained the reasons he made changes. He reassured me that I could call whenever I had a question. That makes me feel safe and cared for.
Barb Gunn
GBMy Review The personnel was most helpful and reassuring that the major problems and others effecting my computer were removed and I feel relieved about some of the pop ups that were foreign and scary to me! I was also pleased with the answers to questions I may have had Thank You, Barbara Gunn
Beverly Hetrick
GBAll techs were very helpful. What a great bunch of consultains willing to take the time to help a NON Computer person through the process of getting my computer back on line and working correctly. Walking me step by step through the fix. Helping to give me a better understanding of how and why fixing the computer was so important. As a Mac user it can be very difficult to except the fact that your computer has been invaded by Malware. I'm older and new to the world of computers. They helped me three separate times, giving me a much better understanding of my systems,and how it performs.Thanks everyone at My Fast PC. B. Hetrick
William Wortman
GBCleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.
Lewis Wayne Morris
GBTHIS AGENCY RATES NO STARS. COMPLETELY MESSED UP MY COMPUTER TO THE POINT I HAD TO HIRE SOMEONE ELSE TO CLEAR UP THE MESS. IN ADDITION, NOT HONEST-ESTABLISHED SEVERAL PRINTERS ON MY COMPUTER AND APPARENTLY HAD MY TRAFFIC ROUTED TO THEM. I COULD NOT PRINT ANYTHING.