Cleaning report Procedure went pretty well. Only problem is that all of my Word documents refuse to open, or open to a blank page! Over 1000 documents affected. Discovered I could "Choose All" and assign a font ID and a few will open. Trouble is: How can I change all 1000 without having to do so individually. I'm sure there is some simple solution, but it has not yet been provided to me. Requested advice. None received yet. For the cost of this service I expect more, or else a refund so I may find someone who will fix this.

You are dependable, courteous and very helpful. Ryan helped me with my original question which was very important that I had contacted him about it because it was a scam. Because I had not had my computer "cleaned" Ryan suggested he do that for me and explained the reasons he made changes. He reassured me that I could call whenever I had a question. That makes me feel safe and cared for.

The result was better than expected. The result was better than expected. The people with the original diagones were through and well versed in the probable causes. The technician that cleared and reset my computer was a super efficient person that cleared my problem, reset my computer and went above the work I had expected to be done. Very happy and surprised at the outcome !

PC Issues 010815 At first I was very leary of the call I got since I thought I was contacting Hotmail directly..........after several discussions with the techs and staff, especially Jared Moss, I was completely comfortable and hopefully all the issues are resolved. Right now, I'm completely satisfied. Beva Miles

Excellent service with good explanations and pro attitude and concern. I was pleased with Cameron C and Jared Moss for their professional approach and attitude with my problem. I believe that Jared performed well with the clean up of my computer. I was very pleased with the time he took to explain thoroughly the steps he performed to fix problems and did the cleaning of threats. Their help was greatly appreciated and yes by all means I would recommend this program to others. Thank you