Very patient and kind to the technologically challenged I talked to three different people during my service call. All three were very helpful. I appreciated that I was handed off to someone who had expertise on Macs. When I apologized for my lack of knowledge, the response was 'no worries'. I wasn't made to feel inferior because I didn't understand something. Things were explained to me in terms that I could understand. I'm so glad to have my computer cleaned up!

Frustration As soon as the download was complete and my computer rid of all junk/viruses my page changed back from Google to Ask with 3 lines at top which are driving me "crazy".. please help & I was unable to contact PC to discuss this problem

Faked Out I called Comcast to get some help with their email and you guys answered Comcast's number. Two hundred dollars later I got emails working on both computers and a years contract for keeping the systems clean. Not what I expected.

Friendly talented, and cooperative BUT unintendedly destructive. Ouch! Their cleaning operation created menu fonts on both Microsoft Office and Photoshop that were very tiny, pale, and almost unreadable against the background. They wanted to help, but demurred while sorrowfully asserting they didn't work on individual programs. I pleaded with them to just reverse the damaging activities but they weren't able to do that. I tried reinstalling Photoshop (which I've taught) and Office. The Office installation disk which previously worked resulted in NO program available. I lost all my spreadsheets, emails, receipts, and calendar. You REALLY need to think about that. Do NOT participate in this program. Over the last few months, I've spent enough to buy a new computer, but it's money down the drain. They DID refund my most recent automatic credit card payment.

I feel wonderful knowing my computer is safe and secure! I made a mistake in speaking with another PC company. When I contacted My Fast PC I immediately knew I was talking to the right people. I explained what had happened, and the technician understood and gave me useful information! I authorized My Fast PC to go in and service my computer. I was later contacted by Steven, who further explained what he had done, the current state of my computer, and answered any questions I had. I trust My Fast PC implicitly. They have my confidence! Also, they are very nice, friendly people!