louise canton
AUbuy somewhere else I received my 'waterproof' camera and straight away realised it was slowly letting in water. I wrote to them and after sending it off for testing and months of waiting i was told it was not a manufacturer fault and they would not cover it in their warranty. The camera was leaking from the moment it touched water! Their warranty is a scam, spend a few more dollars to buy off a decent company.
Stig Maagaard Pedersen
DKEverything Perfect! Bought a watch in UK - delivered in DK exactly as foreseen. The watch was brand new - as expected. I'd like to do more business with Citywide.
franco tessari
ITSeiko Alpinist Sarb 017 I purchased a new Seiko Alpinist Sarb 017 from them via Ebay. the watch arrived with dust on the dial and conspicuous marks on the case. Luckily, Ebay gave me my money back, but be careful, in my opinion this seller sells second choice items to malfunctioning ones.
Mario
AUDo your research Before you trust in these negative reviews, although problems & mistakes do happen, do more research on the web eg my shopping.com.au & see who you believe? Ive just purchased a FujiF200exr @ half the rec. retail price here in Australia. Had it delivered in A1 con within 5 working days. Couldnt be happier. Ill definitely shop with Citi again.
Canon Buyer
AUWorst Ever I don't think that I can adequately express how disappointed I am with Citiwide. Their payment system was easy, but everything past that point was extremely poor. Delivery was delayed and not all products ordered were delivered. To make matter worse, I ordered a 'waterproof' camera which failed on its very first use. The camera was sent back using the warranty stystem only to have both citiwide and Canon refuse the warranty! I am now out of pocket and have no camera to show for it. Their communication through this process was extremely poor. Citiwide are based in Hong Kong, a point they conveniently forget to mention. They use this to their advantage and hide behind this. English communication is extremely poor. They have NO customer service skills whatsoever. I can not possibly be more disapointed with Citiwide. Quite simply the worst customer experience ever!!!