Rude sellers and defectuous items Do not buy from this company from ebay!! I bought an Seiko Alpinist from them and it kept dying after 7 hours at rest. This seller sent me a defectuous watch and they will do anything to refuse my return and they won't refund me. He didn't even answered to my messages. Do not repeat my mistake , avoid this seller.

Poor customer service I wanna buy a gitzo tripod from them and pay by paydollar, but never got reply more than 3 weeks, I tried to contact them in different ways, but still never got any feedback. They never reply on any message either on Facebook or email. The funny thing is, you still receive their edm, but I never subscribe their mail list.

Great value, no issues. Bought a high end watch from Citiwide's ebay outlet, I was a bit concerned after reading some of the reviews here however it arrived very quickly and at a fraction of the cost of high street prices. Very pleased. Well done Citiwide.

Worst Ever I don't think that I can adequately express how disappointed I am with Citiwide. Their payment system was easy, but everything past that point was extremely poor. Delivery was delayed and not all products ordered were delivered. To make matter worse, I ordered a 'waterproof' camera which failed on its very first use. The camera was sent back using the warranty stystem only to have both citiwide and Canon refuse the warranty! I am now out of pocket and have no camera to show for it. Their communication through this process was extremely poor. Citiwide are based in Hong Kong, a point they conveniently forget to mention. They use this to their advantage and hide behind this. English communication is extremely poor. They have NO customer service skills whatsoever. I can not possibly be more disapointed with Citiwide. Quite simply the worst customer experience ever!!!

VERY "POOR" QUALITY PRODUCTS AND EVEN "POORER" CUSTOMER SERVICE Bought a Canon G12 some months ago that arrived without a converter... They said they would send me some gifts to apologise!? When I emailed just asking for the money I out layed for the converter got no response!? Some weeks later the crappy SD card they sent chipped while putting it in to my pc so is no longer readable!? I emailed and asked for it to be replaced but again to no avail!? They make out like they do good deals but don’t! They send out "made in china" rubbish accessories that break soon as you touch them and then back it all up with the WORST CUSTOMER SERVICE EVER!!!!