Poor customer service I wanna buy a gitzo tripod from them and pay by paydollar, but never got reply more than 3 weeks, I tried to contact them in different ways, but still never got any feedback. They never reply on any message either on Facebook or email. The funny thing is, you still receive their edm, but I never subscribe their mail list.

Worst experience ever Worst experience ever I bought the watch on ebay the told me that they will send the watch in 3 days and they gave me the tracking number the number was incorrect on royal mail they told me that the package with this number is not in their system and there were no messages from seller 2 days after the item should arrive they sent me the message and say that they didn't send the item and the order was canceled so they gave me the money back after 5 days. but until last day there were saying that the item is on the way and if the shipping will be quick it will arrive until next week and sometimes they didn't even answer my question but only write something with no sense so Messege for everyone stay away from that seller. The watch I ordered was Casio G-SHOCK Mudmaster GWG-1000 1A3JF

Do your research Before you trust in these negative reviews, although problems & mistakes do happen, do more research on the web eg my shopping.com.au & see who you believe? Ive just purchased a FujiF200exr @ half the rec. retail price here in Australia. Had it delivered in A1 con within 5 working days. Couldnt be happier. Ill definitely shop with Citi again.

Worst company ever I had my warranty refused and I would have been very surprised if they honoured it because it was a bit sus when every reply I received had if the camera is found to be human error it will not be covered they seemed to overstate this continously. The camera has never been near water and they have classed it as water damage. Believe me this will not be the last they hear of me I am going to pursue this to the very end they are not going to get away with it as I can see from other posts they have done this regularly.

buy somewhere else I received my 'waterproof' camera and straight away realised it was slowly letting in water. I wrote to them and after sending it off for testing and months of waiting i was told it was not a manufacturer fault and they would not cover it in their warranty. The camera was leaking from the moment it touched water! Their warranty is a scam, spend a few more dollars to buy off a decent company.