Seiko Alpinist Sarb 017 I purchased a new Seiko Alpinist Sarb 017 from them via Ebay. the watch arrived with dust on the dial and conspicuous marks on the case. Luckily, Ebay gave me my money back, but be careful, in my opinion this seller sells second choice items to malfunctioning ones.

Worst Ever I don't think that I can adequately express how disappointed I am with Citiwide. Their payment system was easy, but everything past that point was extremely poor. Delivery was delayed and not all products ordered were delivered. To make matter worse, I ordered a 'waterproof' camera which failed on its very first use. The camera was sent back using the warranty stystem only to have both citiwide and Canon refuse the warranty! I am now out of pocket and have no camera to show for it. Their communication through this process was extremely poor. Citiwide are based in Hong Kong, a point they conveniently forget to mention. They use this to their advantage and hide behind this. English communication is extremely poor. They have NO customer service skills whatsoever. I can not possibly be more disapointed with Citiwide. Quite simply the worst customer experience ever!!!

Rude sellers and defectuous items Do not buy from this company from ebay!! I bought an Seiko Alpinist from them and it kept dying after 7 hours at rest. This seller sent me a defectuous watch and they will do anything to refuse my return and they won't refund me. He didn't even answered to my messages. Do not repeat my mistake , avoid this seller.

Poor customer service I wanna buy a gitzo tripod from them and pay by paydollar, but never got reply more than 3 weeks, I tried to contact them in different ways, but still never got any feedback. They never reply on any message either on Facebook or email. The funny thing is, you still receive their edm, but I never subscribe their mail list.

Everything Perfect! Bought a watch in UK - delivered in DK exactly as foreseen. The watch was brand new - as expected. I'd like to do more business with Citywide.