Great value, no issues. Bought a high end watch from Citiwide's ebay outlet, I was a bit concerned after reading some of the reviews here however it arrived very quickly and at a fraction of the cost of high street prices. Very pleased. Well done Citiwide.

Worst company ever I had my warranty refused and I would have been very surprised if they honoured it because it was a bit sus when every reply I received had if the camera is found to be human error it will not be covered they seemed to overstate this continously. The camera has never been near water and they have classed it as water damage. Believe me this will not be the last they hear of me I am going to pursue this to the very end they are not going to get away with it as I can see from other posts they have done this regularly.

Seiko Alpinist Sarb 017 I purchased a new Seiko Alpinist Sarb 017 from them via Ebay. the watch arrived with dust on the dial and conspicuous marks on the case. Luckily, Ebay gave me my money back, but be careful, in my opinion this seller sells second choice items to malfunctioning ones.

buyer beware BUYER BEWARE. BUYER BEWARE.... I just received my fuji s3300, it arrived DEAD ON ARRIVAL. its taken 3 days to get an email response, I have even sent them an email with a 2 minute video showing what is happening to the camera and the response was what batteries am i using? well I replied that i'm using the batteries they supplied with the camera. Yes the batteries are ok I've checked them. Then another 30 hours of waiting for a reply and i received an email asking if i am i putting in the batteries correctly and am i following the instruction book properly. What am i a three year old? I'm not holding out on their warranty which is supposed to be door to door pick up, at this rate it will take 3 weeks for a courier to arrive, and then they will probably say its not a manufacturing fault, AND THEN I'LL BE $90 OUT OF POCKET FOR POSTAGE COSTS.I thought i was buying from an Australian company as they have a .com.au web address, but it turn out they are Hong Kong based, I dont know how my consumer rights will go as they aren't Australian. I wish i had googled their name prior to my purchase. i wont be recommending them to anyone i know.......

Worst Ever I don't think that I can adequately express how disappointed I am with Citiwide. Their payment system was easy, but everything past that point was extremely poor. Delivery was delayed and not all products ordered were delivered. To make matter worse, I ordered a 'waterproof' camera which failed on its very first use. The camera was sent back using the warranty stystem only to have both citiwide and Canon refuse the warranty! I am now out of pocket and have no camera to show for it. Their communication through this process was extremely poor. Citiwide are based in Hong Kong, a point they conveniently forget to mention. They use this to their advantage and hide behind this. English communication is extremely poor. They have NO customer service skills whatsoever. I can not possibly be more disapointed with Citiwide. Quite simply the worst customer experience ever!!!