prompt shipment and handling with care prompt shipment and handling with care got everything we wanted

Capital PC has shipped everything we have ordered and received as promised. We will keep ordering through Capital PC. Great service, even better pricing.

Terrible company (if you can even call them that) Capital PC claimed their order process might take up to "3 business days", but that is garbage. I've been waiting over two weeks to receive my Windows 7 Pro 32-bit installation media / product key, which, from the looks of it, hasn't even been sent yet. I've been calling the company for about a week, and keep getting sent to a shady voice-mail recording. No one has called me back and their customer service department (if they actually have one) has not responded to any of my emails. Is it illegal to just not send out a product that someone paid for? Additionally, I would suggest that TrustPilot take a look at some of the reviews for this company. Many of them were created on the same day, say basically the same thing, and are filled with similar spelling and grammatical errors. It's pretty obvious they're fake. I would be willing to give them the benefit of the doubt, but I don't see any way by which this company could be listed as anything but "Very bad". Update: I just noticed that their site is also filled with typos and grammar mistakes just like the (probably) fake reviews below. Take, for instance, this excerpt from their "Contact Us" page: " PLEASE EMAIL US FOR FURTHUR ASSISSTANT , WE WILL REPLY TO YOUR EMAIL WITHIN 3-4 BUSINESS HOURS "

Worst Ever Online Ordering Experience This is a second attempt to post my horrible experience with CapitalPC aka CapitalPC.net. I was looking for a Windows 7 Pro 64bit OEM CD. Found CapitalPC.net to have the best price. Ordered it. Received the wrong CD from them. They finally sent the right CD with NO COA! They said they'd send the COA via email. I wondered if this was legit. I asked for it via REAL MAIL. They said they would send the physical COA. They never did. I called foul (fraud). I emailed Microsoft to get a legit version. I let the Arizona Better Business Bureau know. CapitalPC.net is now on the Northern Arizona's BBB website with one review from me describing this whole ordeal. They now have a "D+" rating with the BBB. "CapitalPC.net better business bureau" is the easiest way to find it for all you that use google. First page. Worst customer support. You type to them...they take forever (days...weeks) to get back to you. You call them. They say they'll call you back the same day. False! They never call you back. Have fun! P.S. At one point in this ordeal CaptialPC.net stated that they would issue me a refund. I trusted them and waited. To my shock, no refund was issued. Photos of my online credit card statements are proof! Now CapitalPC.net has the guts to say that the transaction was credit card fraud on my part. Any excuse to make the honest customer look like the bad guy. This is so shady that giving a penny of your hard earned money to an organization with this type of integrity is foolish! They need to change their tune and become more ethical or go out of business. Nuff said.

great service lets be fair they offer good price and great service , I am buying from them last 4 months, never any issue ,if there is one they will take care of it thanks