Does anyone notice they only reply to… Does anyone notice they only reply to people with 3 stars and up? 3 months away til 1 year and they still haven't resolved the issue. Keep saying that they are waiting for ups. And I know for a fact that it's not the case. ups does not take that long to resolve. Horrible I just want my money back

I have already written a review but… I have already written a review but still never resolve. They kept telling they are still waiting for the claim from UPS and this is since July 2023 since I returned my package. I'm not sure if they are just trying to keep pushing it but I just keep getting the same answer. And I know ups doesn't take this long for a claim to be approved

If I could give 0 stars I would If I could give 0 stars I would! I got my phone today all excited popped it open and saw the case wasn't installed. No biggy. It still came with a case. I put my sims card in and it states it's locked to Verizon and a prepaid Verizon account non the less!!!! So now I'm panicking because I'm making payments on this phone just to afford it. It's a huge purchase. When I bought the phone it said unlocked to mint mobile which is my carrier. I even contacted mint before I bought it and they said yes we support this type of phone no problem. It will work as long as it's unlocked and I stated it says it is. So here we are. I'm pissed and I don't get pissed. What makes me more made is I contacted them via email like it says to do and they just gave me some professional typed b.s. which is code for I can't help u. I emailed back and said I want a full refund and/ or the phone unlocked. This was my Christmas gift. You have been warned. Just go to the store. Don't use this company. I run a business and I know first hand this is not how u conduct business. Just sell unlocked phones especially if they say they are unlocked.

Malfunctioning phone NO GOOD I purchase a phone from these people. The phone looks good a the outside but it was garbage 🗑️ phone start malfunctioning after a few days and very difficult to charge. Not recommending! Very bad experience with customer service, I wish I could give a zero star

Scammers I paid for their insurance which is advertised as a resolution in 1-2 days. It has now been months and they have told me that it has been denied. A bunch of clowns working here stay away. Terrible customer service and misleading all around. Order was in JULY....