Clent Williams II
GBThe Tech Rep was very pleasant The Tech Rep was very pleasant, knowledgeable, and professional. As a Director at one of the largest transit agencies on the east coast. I was very pleased to see someone handle customer service like a real Pro. Even on a Holiday. She should be commended for her excellent service.
N Wong
GBLack of Transparency and Unethical Billing I was trying to complete the 10DLC registration process, however, I was unsuccessful. I called into customer support and the line disconnected due to "high call volumes." After contacting Line2 on 3 separate occasions, I was finally able to get ahold of someone to get the registration process completed on the backend. Low and behold, I was charged a registration fee 3 times. When I inquired about the additional fees via email, I received no response, until I reached out again, a week later through their chat feature on the website. I was advised that there was nothing they could do to remedy the issue. Quite disappointed with the customer service I received, as the agent, Grace M. kept trying to end the conversation when I still had questions. Line2 is advertised as being $15.99 per month, however, with the added fees (which they don't disclose), their service is closer to $25/month. There are other alternatives that offer better customer service at a cheaper price. I would not recommend Line2.
Pam
GBSince I am on the road a lot Since I am on the road a lot, this app has been very useful to determine if call coming in is for my personal cell line or business line transferred to line 2 app. Wish I would have started using this a long time ago.
Dan McDermott
GBKiwi Salvation While serepticiously outside the USA LINE2 Allowed me to work for SIX months in lovely New Zealand as a Successful Science and Engineering Recruiter during the winter of 2020... I will ALWAYS recommend Line 2 to Anyone. Other services like Yolo are a Joke. Line 2 Rocks!
Julie Hannah
NGSay a Prayer Useful reviews reflect genuine experiences had by real people. That's why we have rules about who's eligible to leave a review on Trustpilot.