It's said that All Good Things Must Come To An End. Line2, for a solid ten years WAS solid and great as they grew and worked through some kinks and changes in tech. As of late- its been months of problems, months with no call record, ticket after ticket and they mark "resolved" with some rudimentary answer that I had already tried 17 days before they got around to an insufficient answer. Think that's been the stunt to close tickets like three times in the last five months. Still unresolved and now the poor service comes with a bright shiny rate increase. Time for a switch and do yourself a favor- save your time and energy by looking elsewhere! Or, just burn your cash in the backyard!

I have been unable to catch a number on… I have been unable to catch a number on this site. I have attempted to say I do not want this service and not charge my card and fees.

I have been using Line2 over 10 years Recently had an issue with Line2. Very long time customer with several lines. The Support Team (Agent named Orlando) did a good job and fixed my issue quickly and professionally.

Just what I was looking for! I was looking for a calling and sms/mms app for my small business that I could use on my desktop windows PC as well as android device. Line2 is perfect! It has great features which includes voice mail, call screening and you can even plug in a headset on your PC to use with the app. I'm happy I found line2! 10/23/2023 Update-Unfortunately, after testing out the service it did not work as well as expected. The desktop app does not have a contact book feature so you cannot assign names to numbers. This is a huge drawback because the desktop app is the primary way I would use the Line2 service. Also the Caller ID showed the name of a former customer named "Christopher". And the call quality was not good on desktop and cell phone although I was willing to buy a headset to see if call quality improved. I called customer service during the day and was on hold for about 30 minutes. I had to hang up. I later contacted Line2 via email for a refund. I'm so disappointed. I had high hopes for Line2 and I liked the look and feel of their desktop app. If Line2 is able to fix the issues with their service, it has the potential to be one of the better Voip services on the market. They key for success is in making a better functioning desktop app, improving call quality issues and ensuring that the number assigned to a new customer updates with the new info in their system.

Support agent was helpful and efficient Support agent was helpful and efficient I would have appreciated not waiting on hold for 47 minutes, listening to a badly cut loop of 'Take 5' that neither starts nor ends at the beginning of a musical bar, nor includes a single whole repetition of the music. In 47 minutes I had to listen to that for 282 times. My cat meowed in despair and left half way through. FOR THE LOVE OF ALL THAT IS SACRED MAKE HOLD TIME SILENT And yea, if I didn't have to call in to begin with that'd be great. Meaning, sort out your login issues which were there for over 2 years, and obviously solve the problem of calls not coming through for the past month asap, as that is why I'm leaving.