The support team was really… The support team was really professional. I enjoyed the interaction. They were so easy to work with. Once you get the hang of the service it really is a great product.

Support agent was helpful and efficient Support agent was helpful and efficient I would have appreciated not waiting on hold for 47 minutes, listening to a badly cut loop of 'Take 5' that neither starts nor ends at the beginning of a musical bar, nor includes a single whole repetition of the music. In 47 minutes I had to listen to that for 282 times. My cat meowed in despair and left half way through. FOR THE LOVE OF ALL THAT IS SACRED MAKE HOLD TIME SILENT And yea, if I didn't have to call in to begin with that'd be great. Meaning, sort out your login issues which were there for over 2 years, and obviously solve the problem of calls not coming through for the past month asap, as that is why I'm leaving.

Since I am on the road a lot Since I am on the road a lot, this app has been very useful to determine if call coming in is for my personal cell line or business line transferred to line 2 app. Wish I would have started using this a long time ago.

Lack of Transparency and Unethical Billing I was trying to complete the 10DLC registration process, however, I was unsuccessful. I called into customer support and the line disconnected due to "high call volumes." After contacting Line2 on 3 separate occasions, I was finally able to get ahold of someone to get the registration process completed on the backend. Low and behold, I was charged a registration fee 3 times. When I inquired about the additional fees via email, I received no response, until I reached out again, a week later through their chat feature on the website. I was advised that there was nothing they could do to remedy the issue. Quite disappointed with the customer service I received, as the agent, Grace M. kept trying to end the conversation when I still had questions. Line2 is advertised as being $15.99 per month, however, with the added fees (which they don't disclose), their service is closer to $25/month. There are other alternatives that offer better customer service at a cheaper price. I would not recommend Line2.

I have been using Line2 over 10 years Recently had an issue with Line2. Very long time customer with several lines. The Support Team (Agent named Orlando) did a good job and fixed my issue quickly and professionally.