I have been using Line2 over 10 years Recently had an issue with Line2. Very long time customer with several lines. The Support Team (Agent named Orlando) did a good job and fixed my issue quickly and professionally.

worst service i have ever exprienced worst service i have ever exprienced application get installed on system but when you open its not open some time when its open its not logged in dont every buy not recomnedid

The Tech Rep was very pleasant The Tech Rep was very pleasant, knowledgeable, and professional. As a Director at one of the largest transit agencies on the east coast. I was very pleased to see someone handle customer service like a real Pro. Even on a Holiday. She should be commended for her excellent service.

Line2 is stealing money from my account… Line2 is stealing money from my account after I cancelled it a long time ago. They still are collecting payments even though the number is no longer active.

Lack of Transparency and Unethical Billing I was trying to complete the 10DLC registration process, however, I was unsuccessful. I called into customer support and the line disconnected due to "high call volumes." After contacting Line2 on 3 separate occasions, I was finally able to get ahold of someone to get the registration process completed on the backend. Low and behold, I was charged a registration fee 3 times. When I inquired about the additional fees via email, I received no response, until I reached out again, a week later through their chat feature on the website. I was advised that there was nothing they could do to remedy the issue. Quite disappointed with the customer service I received, as the agent, Grace M. kept trying to end the conversation when I still had questions. Line2 is advertised as being $15.99 per month, however, with the added fees (which they don't disclose), their service is closer to $25/month. There are other alternatives that offer better customer service at a cheaper price. I would not recommend Line2.