The Tech Rep was very pleasant The Tech Rep was very pleasant, knowledgeable, and professional. As a Director at one of the largest transit agencies on the east coast. I was very pleased to see someone handle customer service like a real Pro. Even on a Holiday. She should be commended for her excellent service.

The support team was really… The support team was really professional. I enjoyed the interaction. They were so easy to work with. Once you get the hang of the service it really is a great product.

worst service i have ever exprienced worst service i have ever exprienced application get installed on system but when you open its not open some time when its open its not logged in dont every buy not recomnedid

It's said that All Good Things Must Come To An End. Line2, for a solid ten years WAS solid and great as they grew and worked through some kinks and changes in tech. As of late- its been months of problems, months with no call record, ticket after ticket and they mark "resolved" with some rudimentary answer that I had already tried 17 days before they got around to an insufficient answer. Think that's been the stunt to close tickets like three times in the last five months. Still unresolved and now the poor service comes with a bright shiny rate increase. Time for a switch and do yourself a favor- save your time and energy by looking elsewhere! Or, just burn your cash in the backyard!

Had trouble logging in - due to my error. I get a message to sign in after supplying a code. I can't get a code because the system won't let me. Usually a very good service but this is disappointing. I was responsible for this error. I entered my country code in the phone number. It did not notify me of that error when it was entered. I tried removing the initial 1 and could login normally!