The Tech Rep was very pleasant The Tech Rep was very pleasant, knowledgeable, and professional. As a Director at one of the largest transit agencies on the east coast. I was very pleased to see someone handle customer service like a real Pro. Even on a Holiday. She should be commended for her excellent service.

The support team was really… The support team was really professional. I enjoyed the interaction. They were so easy to work with. Once you get the hang of the service it really is a great product.

Cancelled 2 Years Ago But They Keep Charging Credit Card Cancelled 2 years ago but they keep auto charging credit card. When you try to cancel online, they make you first agree to pay an additional year in advance before you cancel! They do not respond to cancellation requests by email. Horrible Experience. Do not get suckered into this company. If you do, use a burner credit card that you can shut off or shut down because they will not stop charging it. Also, audio quality of calls is pretty bad. This was the initial reason I cancelled. Customers couldn't understand me and I could not understand them. I switched to a competitor and have been happy with my other service provider.

Had trouble logging in - due to my error. I get a message to sign in after supplying a code. I can't get a code because the system won't let me. Usually a very good service but this is disappointing. I was responsible for this error. I entered my country code in the phone number. It did not notify me of that error when it was entered. I tried removing the initial 1 and could login normally!

My line 2 app helps me stay anonymous… My line 2 app helps me stay anonymous on-line. Your service is great.And when my card was cancelled you emailed a notice my payment was due. Whenever I had a problem with the app a real line2 person assisted me. Thank you Line2