I have been using line2 for over 10… I have been using line2 for over 10 years now through my computer. I find the product great. As I am partially deaf, I automatically record all calls so that I can replay them if needed. This is a major benefit to me. For the same reason I do not use the phone app because it is not possible to record the calls on my cell phone.

Support agent was helpful and efficient Support agent was helpful and efficient I would have appreciated not waiting on hold for 47 minutes, listening to a badly cut loop of 'Take 5' that neither starts nor ends at the beginning of a musical bar, nor includes a single whole repetition of the music. In 47 minutes I had to listen to that for 282 times. My cat meowed in despair and left half way through. FOR THE LOVE OF ALL THAT IS SACRED MAKE HOLD TIME SILENT And yea, if I didn't have to call in to begin with that'd be great. Meaning, sort out your login issues which were there for over 2 years, and obviously solve the problem of calls not coming through for the past month asap, as that is why I'm leaving.

Had trouble logging in - due to my error. I get a message to sign in after supplying a code. I can't get a code because the system won't let me. Usually a very good service but this is disappointing. I was responsible for this error. I entered my country code in the phone number. It did not notify me of that error when it was entered. I tried removing the initial 1 and could login normally!

Line2 is stealing money from my account… Line2 is stealing money from my account after I cancelled it a long time ago. They still are collecting payments even though the number is no longer active.

The Tech Rep was very pleasant The Tech Rep was very pleasant, knowledgeable, and professional. As a Director at one of the largest transit agencies on the east coast. I was very pleased to see someone handle customer service like a real Pro. Even on a Holiday. She should be commended for her excellent service.