Steve
CAI have been using line2 for over 10… I have been using line2 for over 10 years now through my computer. I find the product great. As I am partially deaf, I automatically record all calls so that I can replay them if needed. This is a major benefit to me. For the same reason I do not use the phone app because it is not possible to record the calls on my cell phone.
Nika Marie Campbell
JMThe support team was really… The support team was really professional. I enjoyed the interaction. They were so easy to work with. Once you get the hang of the service it really is a great product.
N Wong
GBLack of Transparency and Unethical Billing I was trying to complete the 10DLC registration process, however, I was unsuccessful. I called into customer support and the line disconnected due to "high call volumes." After contacting Line2 on 3 separate occasions, I was finally able to get ahold of someone to get the registration process completed on the backend. Low and behold, I was charged a registration fee 3 times. When I inquired about the additional fees via email, I received no response, until I reached out again, a week later through their chat feature on the website. I was advised that there was nothing they could do to remedy the issue. Quite disappointed with the customer service I received, as the agent, Grace M. kept trying to end the conversation when I still had questions. Line2 is advertised as being $15.99 per month, however, with the added fees (which they don't disclose), their service is closer to $25/month. There are other alternatives that offer better customer service at a cheaper price. I would not recommend Line2.
Clent Williams II
GBThe Tech Rep was very pleasant The Tech Rep was very pleasant, knowledgeable, and professional. As a Director at one of the largest transit agencies on the east coast. I was very pleased to see someone handle customer service like a real Pro. Even on a Holiday. She should be commended for her excellent service.
Dr David, PhD
GBLine2 is stealing money from my account… Line2 is stealing money from my account after I cancelled it a long time ago. They still are collecting payments even though the number is no longer active.