Lack of Transparency and Unethical Billing I was trying to complete the 10DLC registration process, however, I was unsuccessful. I called into customer support and the line disconnected due to "high call volumes." After contacting Line2 on 3 separate occasions, I was finally able to get ahold of someone to get the registration process completed on the backend. Low and behold, I was charged a registration fee 3 times. When I inquired about the additional fees via email, I received no response, until I reached out again, a week later through their chat feature on the website. I was advised that there was nothing they could do to remedy the issue. Quite disappointed with the customer service I received, as the agent, Grace M. kept trying to end the conversation when I still had questions. Line2 is advertised as being $15.99 per month, however, with the added fees (which they don't disclose), their service is closer to $25/month. There are other alternatives that offer better customer service at a cheaper price. I would not recommend Line2.

Cancelled 2 Years Ago But They Keep Charging Credit Card Cancelled 2 years ago but they keep auto charging credit card. When you try to cancel online, they make you first agree to pay an additional year in advance before you cancel! They do not respond to cancellation requests by email. Horrible Experience. Do not get suckered into this company. If you do, use a burner credit card that you can shut off or shut down because they will not stop charging it. Also, audio quality of calls is pretty bad. This was the initial reason I cancelled. Customers couldn't understand me and I could not understand them. I switched to a competitor and have been happy with my other service provider.

Line2 is stealing money from my account… Line2 is stealing money from my account after I cancelled it a long time ago. They still are collecting payments even though the number is no longer active.

Kiwi Salvation While serepticiously outside the USA LINE2 Allowed me to work for SIX months in lovely New Zealand as a Successful Science and Engineering Recruiter during the winter of 2020... I will ALWAYS recommend Line 2 to Anyone. Other services like Yolo are a Joke. Line 2 Rocks!

I have been using line2 for over 10… I have been using line2 for over 10 years now through my computer. I find the product great. As I am partially deaf, I automatically record all calls so that I can replay them if needed. This is a major benefit to me. For the same reason I do not use the phone app because it is not possible to record the calls on my cell phone.