Steven S.
GBExcellent! Just. Plain. Excellent! I am having a fantastic experience with this company. I am a small business with a toll-free number. They got me up and running with a toll-free number for calling and texting. (Texting isn't automatic with a toll-free number, due to abuse.) I now have an official number for my business and don't have to give out my personal number or cellphone, which is liberating. Ty Line2. The customer service is helpful and friendly. I'm going to be with these folks for a long time.
Dr David, PhD
GBLine2 is stealing money from my account… Line2 is stealing money from my account after I cancelled it a long time ago. They still are collecting payments even though the number is no longer active.
Mike Reynolds
GBI have been unable to catch a number on… I have been unable to catch a number on this site. I have attempted to say I do not want this service and not charge my card and fees.
N Wong
GBLack of Transparency and Unethical Billing I was trying to complete the 10DLC registration process, however, I was unsuccessful. I called into customer support and the line disconnected due to "high call volumes." After contacting Line2 on 3 separate occasions, I was finally able to get ahold of someone to get the registration process completed on the backend. Low and behold, I was charged a registration fee 3 times. When I inquired about the additional fees via email, I received no response, until I reached out again, a week later through their chat feature on the website. I was advised that there was nothing they could do to remedy the issue. Quite disappointed with the customer service I received, as the agent, Grace M. kept trying to end the conversation when I still had questions. Line2 is advertised as being $15.99 per month, however, with the added fees (which they don't disclose), their service is closer to $25/month. There are other alternatives that offer better customer service at a cheaper price. I would not recommend Line2.
John T. Weaver
GBI have been using Line2 over 10 years Recently had an issue with Line2. Very long time customer with several lines. The Support Team (Agent named Orlando) did a good job and fixed my issue quickly and professionally.