Kathy Lee
GBFeedback for improvements In general I like the app. However, I wish I could enter a block of vacation dates in one entry so I didn't have to enter each day individually which takes a lot of time. I have some employees who take sabaticals or several weeks off at once. It is tedious to make the entry (especially if they end up changing the dates after the fact. Also, I frequently have difficulty getting on the app from my iPad, not sure why.
Gia Frazier
GBThe training app is great and it has… The training app is great and it has made getting our staff to complete safety training much easier. There are some glitches with the site especially when someone is creating an initial login. I have to resend the Self-Service Invite quite a few times for the initial process to work. I also don't like that there is no way to archive employee files for those who do not work with us anymore. Their training records are still included in training log, and this can make checking for completed training more tedious.
Doreen Brasseaux
GBThis is a great app for our small… This is a great app for our small organization. Previously, the staff kept hand written records. Now we have a method for employees to request time off and we can track leave balances. The app is easy to navigate.
Lynn
GBThe time off request and attendance… The time off request and attendance apps are good but cumbersome. One should automatically update the other and they don't. Once the employee goes through the time off request process, management approves or denies it. But then you have to go under the attendance app to assign a category, vacation, ill, etc. or it will not calculate the hours. At the very least, you should be able to do this from the same app.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.