Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
Christine Baker
GBIt helps, but needs a bit of tweaking. The attendance calendar app saves me time! A few items would make the app better... 1. When you print to pdf, the overall picture of the calendar shows every day the same no matter what you have entered. The color coding (to identify trends) can only be captured by doing screen shots. 2. Every time a new employee is selected, you have to select the employee again because the previous employee's name is still on the entry window 3. If an employee is gone for more than one day, you have to make an entry for each day. The ability to enter a beginning and end date on one screen would save some time.
Linda T.
GBFour Star! I appreciate the attendance application as it makes it much more convenient to use rather than the paper tracking. However, it would be more helpful for our purposes to be able to have a separate bank for sick time and vacation time accruals. Also in the past few days as I've inserted info on the site, there seems to be glitches in not processing and I must sign off/on to achieve my objective. I would still however, recommend this to others.
Charlotte Boyce
GBJUst what we needed! We have been looking for an applicant tracking system for almost a year. Most of the systems that we looked at were costly, had more features than we would ever use, and were not user friendly. For a small business, where each staff member wears multiple hats, we needed a system that was easy to use and we were not charged for a lot of features that we didn't need. I had been on the internet reviewing systems but didnot find HRdirect Smart Apps until last week. After reviewing the videos, I immediately purchased the apps. The fact that you can purchase only what you need was the deciding factor for our company.
Nancy Jusseaume - EKTO Manufacturing
GBI would like to see the Attendance app… I would like to see the Attendance app allowing for multiple same-day entries. We have employees who take some time available split in a single day. For instance, if an employee is out, they may be tardy and also may leave early. In addition, it would be helpful to add individual employee notes (such as if they get an extra day added for their anniversary date falling mid-year. We are a small company in the manufacturing industry so I input all data as the office manager. Using this app for just over 1 week, that is all I have come across at this time.