SARINA MALLOY
CAI have an issue with the applications linking together. I have an issue with the applications not linking to each other. For example, an approved time off request does not remove PTO time in the Attendance Calendar. In order for PTO to be tracked, I have to put an additional entry to capture the time deduction and two entries per employee. As well, last years, time approved are not filed away, but the list continues to grow longer with no way to sort by date.
Charlotte Boyce
GBJUst what we needed! We have been looking for an applicant tracking system for almost a year. Most of the systems that we looked at were costly, had more features than we would ever use, and were not user friendly. For a small business, where each staff member wears multiple hats, we needed a system that was easy to use and we were not charged for a lot of features that we didn't need. I had been on the internet reviewing systems but didnot find HRdirect Smart Apps until last week. After reviewing the videos, I immediately purchased the apps. The fact that you can purchase only what you need was the deciding factor for our company.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
Gia Frazier
GBThe training app is great and it has… The training app is great and it has made getting our staff to complete safety training much easier. There are some glitches with the site especially when someone is creating an initial login. I have to resend the Self-Service Invite quite a few times for the initial process to work. I also don't like that there is no way to archive employee files for those who do not work with us anymore. Their training records are still included in training log, and this can make checking for completed training more tedious.
customer
GBI trust HRdirect to send me updated… I trust HRdirect to send me updated information when it becomes necessary for display to employees. It is one thing I don't have to think or worry about.