C. S. Lenhart
GBA good app It's a very good app it just needs some improvements/upgrades to make it 5 star worthy. You need to be able to share the employees with different supervisors. We have multiple field crews and sometimes the guys switch and go with different managers/supervisors. These special jobs can sometimes take days so it's good that all managers are able to comment on attendance issues with whomever is on their crew that day. Right now you can only assign each person to one manager. This is the main issue I would like to see changed.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
customer
GBI trust HRdirect to send me updated… I trust HRdirect to send me updated information when it becomes necessary for display to employees. It is one thing I don't have to think or worry about.
Jim
GBThe program needs updating The program needs updating. It doesn’t send emails to the owner when a document is signed. There are many other updates it needs. I’m currently looking for a better platform for all my HR needs
Linda T.
GBFour Star! I appreciate the attendance application as it makes it much more convenient to use rather than the paper tracking. However, it would be more helpful for our purposes to be able to have a separate bank for sick time and vacation time accruals. Also in the past few days as I've inserted info on the site, there seems to be glitches in not processing and I must sign off/on to achieve my objective. I would still however, recommend this to others.