Doreen Brasseaux
GBThis is a great app for our small… This is a great app for our small organization. Previously, the staff kept hand written records. Now we have a method for employees to request time off and we can track leave balances. The app is easy to navigate.
Carol
GBWe are basically very happy with the… We are basically very happy with the app. Wish it had some kind of reporting capabilities and we are always getting an error message saying "there is an error in retrieving your employee's data. Please try again." I asked if it was going to get fixed but did not get a reply. Since the app still works we have not followed up on the error.
Nancy Jusseaume - EKTO Manufacturing
GBI would like to see the Attendance app… I would like to see the Attendance app allowing for multiple same-day entries. We have employees who take some time available split in a single day. For instance, if an employee is out, they may be tardy and also may leave early. In addition, it would be helpful to add individual employee notes (such as if they get an extra day added for their anniversary date falling mid-year. We are a small company in the manufacturing industry so I input all data as the office manager. Using this app for just over 1 week, that is all I have come across at this time.
Charlotte Boyce
GBJUst what we needed! We have been looking for an applicant tracking system for almost a year. Most of the systems that we looked at were costly, had more features than we would ever use, and were not user friendly. For a small business, where each staff member wears multiple hats, we needed a system that was easy to use and we were not charged for a lot of features that we didn't need. I had been on the internet reviewing systems but didnot find HRdirect Smart Apps until last week. After reviewing the videos, I immediately purchased the apps. The fact that you can purchase only what you need was the deciding factor for our company.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.