customer
GBThe application still loads extremely… The application still loads extremely slow. I've had applicants report being unable to complete the application due to issues with your site.
Shana D
GBLove the idea of the app and what it… Love the idea of the app and what it can do, but there are some serious changes and updates that could occur to make it so much better! Every time I open the app, it takes forever to download the information before you can access it. Constantly get error messages. And it needs to be able so that users can access any specific date to look and see what is scheduled off. The current app only allows "Todays Events" which is fine, but while approving additional time off requests, would be great if you could find out who was already scheduled off. Also on "Todays Events" if there are more than 7 listed, you cannot scroll down to see whom the others are on the screen.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
Kathy Lee
GBFeedback for improvements In general I like the app. However, I wish I could enter a block of vacation dates in one entry so I didn't have to enter each day individually which takes a lot of time. I have some employees who take sabaticals or several weeks off at once. It is tedious to make the entry (especially if they end up changing the dates after the fact. Also, I frequently have difficulty getting on the app from my iPad, not sure why.
SAA
GBLow cost HR apps but they have a few… Low cost HR apps but they have a few bugs that they can’t seem to get rid of over three years. For instance you have to delete employee email address is you want to make and save changes in employee record. Unnecessary Basel that is well documented. Also to assign Supervisor to employee you are forced to scroll through Al employees ex employees and active.