Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
SARINA MALLOY
CAI have an issue with the applications linking together. I have an issue with the applications not linking to each other. For example, an approved time off request does not remove PTO time in the Attendance Calendar. In order for PTO to be tracked, I have to put an additional entry to capture the time deduction and two entries per employee. As well, last years, time approved are not filed away, but the list continues to grow longer with no way to sort by date.
Tammy
GBvery useful for hiring and managing my employees I started with employee records, which was free and I liked it so much that i decided to try another app. I then bought job applications app, and I love it! Saves me time and effort. They also have applicant tracking that works with this app, so I probably am going to buy that one as well. Good product and can't beat that price!
Lynn
GBThe time off request and attendance⦠The time off request and attendance apps are good but cumbersome. One should automatically update the other and they don't. Once the employee goes through the time off request process, management approves or denies it. But then you have to go under the attendance app to assign a category, vacation, ill, etc. or it will not calculate the hours. At the very least, you should be able to do this from the same app.
Kathy Lee
GBFeedback for improvements In general I like the app. However, I wish I could enter a block of vacation dates in one entry so I didn't have to enter each day individually which takes a lot of time. I have some employees who take sabaticals or several weeks off at once. It is tedious to make the entry (especially if they end up changing the dates after the fact. Also, I frequently have difficulty getting on the app from my iPad, not sure why.