Nancy Jusseaume - EKTO Manufacturing
GBI would like to see the Attendance app… I would like to see the Attendance app allowing for multiple same-day entries. We have employees who take some time available split in a single day. For instance, if an employee is out, they may be tardy and also may leave early. In addition, it would be helpful to add individual employee notes (such as if they get an extra day added for their anniversary date falling mid-year. We are a small company in the manufacturing industry so I input all data as the office manager. Using this app for just over 1 week, that is all I have come across at this time.
Jim
GBThe program needs updating The program needs updating. It doesn’t send emails to the owner when a document is signed. There are many other updates it needs. I’m currently looking for a better platform for all my HR needs
C. S. Lenhart
GBA good app It's a very good app it just needs some improvements/upgrades to make it 5 star worthy. You need to be able to share the employees with different supervisors. We have multiple field crews and sometimes the guys switch and go with different managers/supervisors. These special jobs can sometimes take days so it's good that all managers are able to comment on attendance issues with whomever is on their crew that day. Right now you can only assign each person to one manager. This is the main issue I would like to see changed.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
SARINA MALLOY
CAI have an issue with the applications linking together. I have an issue with the applications not linking to each other. For example, an approved time off request does not remove PTO time in the Attendance Calendar. In order for PTO to be tracked, I have to put an additional entry to capture the time deduction and two entries per employee. As well, last years, time approved are not filed away, but the list continues to grow longer with no way to sort by date.