customer
GBI trust HRdirect to send me updated… I trust HRdirect to send me updated information when it becomes necessary for display to employees. It is one thing I don't have to think or worry about.
Stevie Powell
GBOverall Overall - outstanding, but 4 star given simply because there are areas that are simply just awkward in using - too much switching screens to get the something done. Example: the parts of each section of adding an employee - has to be saved per section and is just slow. Otherwise I recommend to all some business clients and customers.
SARINA MALLOY
CAI have an issue with the applications linking together. I have an issue with the applications not linking to each other. For example, an approved time off request does not remove PTO time in the Attendance Calendar. In order for PTO to be tracked, I have to put an additional entry to capture the time deduction and two entries per employee. As well, last years, time approved are not filed away, but the list continues to grow longer with no way to sort by date.
Sherri - AFL
GBEasy to use I have been using the Attendance app for several years now. Easy to use and helpful to me for HR purposes. The only issue is, at times, the program won't respond or gives error message that it wasn't able to update my entry.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.