Christine Baker
GBIt helps, but needs a bit of tweaking. The attendance calendar app saves me time! A few items would make the app better... 1. When you print to pdf, the overall picture of the calendar shows every day the same no matter what you have entered. The color coding (to identify trends) can only be captured by doing screen shots. 2. Every time a new employee is selected, you have to select the employee again because the previous employee's name is still on the entry window 3. If an employee is gone for more than one day, you have to make an entry for each day. The ability to enter a beginning and end date on one screen would save some time.
Gia Frazier
GBThe training app is great and it has… The training app is great and it has made getting our staff to complete safety training much easier. There are some glitches with the site especially when someone is creating an initial login. I have to resend the Self-Service Invite quite a few times for the initial process to work. I also don't like that there is no way to archive employee files for those who do not work with us anymore. Their training records are still included in training log, and this can make checking for completed training more tedious.
Carol
GBWe are basically very happy with the… We are basically very happy with the app. Wish it had some kind of reporting capabilities and we are always getting an error message saying "there is an error in retrieving your employee's data. Please try again." I asked if it was going to get fixed but did not get a reply. Since the app still works we have not followed up on the error.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
Nancy Jusseaume - EKTO Manufacturing
GBI would like to see the Attendance app… I would like to see the Attendance app allowing for multiple same-day entries. We have employees who take some time available split in a single day. For instance, if an employee is out, they may be tardy and also may leave early. In addition, it would be helpful to add individual employee notes (such as if they get an extra day added for their anniversary date falling mid-year. We are a small company in the manufacturing industry so I input all data as the office manager. Using this app for just over 1 week, that is all I have come across at this time.