Carol
GBWe are basically very happy with the… We are basically very happy with the app. Wish it had some kind of reporting capabilities and we are always getting an error message saying "there is an error in retrieving your employee's data. Please try again." I asked if it was going to get fixed but did not get a reply. Since the app still works we have not followed up on the error.
Sherri - AFL
GBEasy to use I have been using the Attendance app for several years now. Easy to use and helpful to me for HR purposes. The only issue is, at times, the program won't respond or gives error message that it wasn't able to update my entry.
SAA
GBLow cost HR apps but they have a few… Low cost HR apps but they have a few bugs that they can’t seem to get rid of over three years. For instance you have to delete employee email address is you want to make and save changes in employee record. Unnecessary Basel that is well documented. Also to assign Supervisor to employee you are forced to scroll through Al employees ex employees and active.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
C. S. Lenhart
GBA good app It's a very good app it just needs some improvements/upgrades to make it 5 star worthy. You need to be able to share the employees with different supervisors. We have multiple field crews and sometimes the guys switch and go with different managers/supervisors. These special jobs can sometimes take days so it's good that all managers are able to comment on attendance issues with whomever is on their crew that day. Right now you can only assign each person to one manager. This is the main issue I would like to see changed.