Gia Frazier
GBThe training app is great and it has… The training app is great and it has made getting our staff to complete safety training much easier. There are some glitches with the site especially when someone is creating an initial login. I have to resend the Self-Service Invite quite a few times for the initial process to work. I also don't like that there is no way to archive employee files for those who do not work with us anymore. Their training records are still included in training log, and this can make checking for completed training more tedious.
Shana D
GBLove the idea of the app and what it… Love the idea of the app and what it can do, but there are some serious changes and updates that could occur to make it so much better! Every time I open the app, it takes forever to download the information before you can access it. Constantly get error messages. And it needs to be able so that users can access any specific date to look and see what is scheduled off. The current app only allows "Todays Events" which is fine, but while approving additional time off requests, would be great if you could find out who was already scheduled off. Also on "Todays Events" if there are more than 7 listed, you cannot scroll down to see whom the others are on the screen.
Doreen Brasseaux
GBThis is a great app for our small… This is a great app for our small organization. Previously, the staff kept hand written records. Now we have a method for employees to request time off and we can track leave balances. The app is easy to navigate.
Stevie Powell
GBOverall Overall - outstanding, but 4 star given simply because there are areas that are simply just awkward in using - too much switching screens to get the something done. Example: the parts of each section of adding an employee - has to be saved per section and is just slow. Otherwise I recommend to all some business clients and customers.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.