Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
SARINA MALLOY
CAI have an issue with the applications linking together. I have an issue with the applications not linking to each other. For example, an approved time off request does not remove PTO time in the Attendance Calendar. In order for PTO to be tracked, I have to put an additional entry to capture the time deduction and two entries per employee. As well, last years, time approved are not filed away, but the list continues to grow longer with no way to sort by date.
Tammy
GBvery useful for hiring and managing my employees I started with employee records, which was free and I liked it so much that i decided to try another app. I then bought job applications app, and I love it! Saves me time and effort. They also have applicant tracking that works with this app, so I probably am going to buy that one as well. Good product and can't beat that price!
Sherri - AFL
GBEasy to use I have been using the Attendance app for several years now. Easy to use and helpful to me for HR purposes. The only issue is, at times, the program won't respond or gives error message that it wasn't able to update my entry.
Gia Frazier
GBThe training app is great and it has… The training app is great and it has made getting our staff to complete safety training much easier. There are some glitches with the site especially when someone is creating an initial login. I have to resend the Self-Service Invite quite a few times for the initial process to work. I also don't like that there is no way to archive employee files for those who do not work with us anymore. Their training records are still included in training log, and this can make checking for completed training more tedious.