Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
SAA
GBLow cost HR apps but they have a few… Low cost HR apps but they have a few bugs that they can’t seem to get rid of over three years. For instance you have to delete employee email address is you want to make and save changes in employee record. Unnecessary Basel that is well documented. Also to assign Supervisor to employee you are forced to scroll through Al employees ex employees and active.
customer
GBI trust HRdirect to send me updated… I trust HRdirect to send me updated information when it becomes necessary for display to employees. It is one thing I don't have to think or worry about.
Shana D
GBLove the idea of the app and what it… Love the idea of the app and what it can do, but there are some serious changes and updates that could occur to make it so much better! Every time I open the app, it takes forever to download the information before you can access it. Constantly get error messages. And it needs to be able so that users can access any specific date to look and see what is scheduled off. The current app only allows "Todays Events" which is fine, but while approving additional time off requests, would be great if you could find out who was already scheduled off. Also on "Todays Events" if there are more than 7 listed, you cannot scroll down to see whom the others are on the screen.
Nancy Jusseaume - EKTO Manufacturing
GBI would like to see the Attendance app… I would like to see the Attendance app allowing for multiple same-day entries. We have employees who take some time available split in a single day. For instance, if an employee is out, they may be tardy and also may leave early. In addition, it would be helpful to add individual employee notes (such as if they get an extra day added for their anniversary date falling mid-year. We are a small company in the manufacturing industry so I input all data as the office manager. Using this app for just over 1 week, that is all I have come across at this time.