Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
Christine Baker
GBIt helps, but needs a bit of tweaking. The attendance calendar app saves me time! A few items would make the app better... 1. When you print to pdf, the overall picture of the calendar shows every day the same no matter what you have entered. The color coding (to identify trends) can only be captured by doing screen shots. 2. Every time a new employee is selected, you have to select the employee again because the previous employee's name is still on the entry window 3. If an employee is gone for more than one day, you have to make an entry for each day. The ability to enter a beginning and end date on one screen would save some time.
Kathy Lee
GBFeedback for improvements In general I like the app. However, I wish I could enter a block of vacation dates in one entry so I didn't have to enter each day individually which takes a lot of time. I have some employees who take sabaticals or several weeks off at once. It is tedious to make the entry (especially if they end up changing the dates after the fact. Also, I frequently have difficulty getting on the app from my iPad, not sure why.
Lynn
GBThe time off request and attendance… The time off request and attendance apps are good but cumbersome. One should automatically update the other and they don't. Once the employee goes through the time off request process, management approves or denies it. But then you have to go under the attendance app to assign a category, vacation, ill, etc. or it will not calculate the hours. At the very least, you should be able to do this from the same app.
SAA
GBLow cost HR apps but they have a few… Low cost HR apps but they have a few bugs that they can’t seem to get rid of over three years. For instance you have to delete employee email address is you want to make and save changes in employee record. Unnecessary Basel that is well documented. Also to assign Supervisor to employee you are forced to scroll through Al employees ex employees and active.