Gia Frazier
GBThe training app is great and it has… The training app is great and it has made getting our staff to complete safety training much easier. There are some glitches with the site especially when someone is creating an initial login. I have to resend the Self-Service Invite quite a few times for the initial process to work. I also don't like that there is no way to archive employee files for those who do not work with us anymore. Their training records are still included in training log, and this can make checking for completed training more tedious.
Sherri - AFL
GBEasy to use I have been using the Attendance app for several years now. Easy to use and helpful to me for HR purposes. The only issue is, at times, the program won't respond or gives error message that it wasn't able to update my entry.
Unhappy Customer
GBCan't Honestly Recommend This scenario happened more than once: I received an alert that our posters had a revision, so I emailed the company to find out which posters had the revision and requested a temporary printout until a new poster could be shipped to us. The customer service team did not know what the revision was. I do not receive updates in the online "SmartApps" account, even though they say to look there. They also take a long time to send out new posters. I don't know that I can honestly say that this "service" saves our organization work in the end. I will definitely be looking into switching providers for our labor law posters.
Jim
GBThe program needs updating The program needs updating. It doesn’t send emails to the owner when a document is signed. There are many other updates it needs. I’m currently looking for a better platform for all my HR needs
Doreen Brasseaux
GBThis is a great app for our small… This is a great app for our small organization. Previously, the staff kept hand written records. Now we have a method for employees to request time off and we can track leave balances. The app is easy to navigate.