Had an issue with website as first time… Had an issue with website as first time buyer. Customer Advisor Jessica was available instantly via webchat and fixed problem instantly. Better service than any webchats in my home country for sure! :-)

Really good app with a great customer… Really good app with a great customer service. You can track your expenses and your contacts. I always recommend SuenaCuba!!

Bought a CUBACEL TUR card pre-flight to… Bought a CUBACEL TUR card pre-flight to Cuba. Collect from any Etecsa store whilst there. Quick and easy process with SuenaCuba.

Doesn't work I guess the idea is good but implement doesn't work: I bought a simcard 2 days before the flight to Cuba, upon arrival I went to the office in the airport to pick up the simcard, no simcard there for me. Also the rather unfriendly lady needed an hour before she told me my sim was somehow not there. So I went to a Etecsa office in Havana, waited one hour before someone attended me. Than it took another 3hours and a lot of goodwill to get my simcard. My girlfriend got a regular Cuban simcard at the same office in 15 min while waiting for me. Than you can not recharge this simcard at Etecsa offices like regular simcard. Honestly, Suena Cuba is expensive, badly managed and useless. Just go to an Etecsa office and get a regular simcard to save money and nerves.

Good people running an honest business! Very happy to leave a positive review for SuenaCube! Whilst travelling to Cuba, I pre-ordered a SIM, but then following the theft of my passport I was unable to visit. SuenaCube was happy (and very prompt) in issuing a full refund, which I thought was very decent of them. I'll certainly use their services again when my holiday in Cuba finally happens!