Did not get a SIM at airport I paid 34.99$ for a sim card to be picked up at the Varadero airport upon arrival. They even asked for the arrival date to have the card ready then. When I came to the airport the Cubacel stand was there deserted with nobody in attendance and no information where to go next. I had to leave the airport without the SIM card. The next day I tried an ETECSA office in Havana to retrieve the SIM card. They had a computer problem and couldn't do it so I spent my whole trip without the SIM card. I did not get to write their customer support until after my trip but was happily surprised by their prompt response and refund.

Really good app with a great customer… Really good app with a great customer service. You can track your expenses and your contacts. I always recommend SuenaCuba!!

Had an issue with website as first time… Had an issue with website as first time buyer. Customer Advisor Jessica was available instantly via webchat and fixed problem instantly. Better service than any webchats in my home country for sure! :-)

Excellent application! This is a really good application, in my experience is the cheapest and very fast!

Service well, don't value permanent clients. El Servicio es aceptable, la pagina tiene algunos defectos pequenos. Ofertas solo para nuevos clientes, por lo que no hay apreciacion por clientes recurrentes. The service works well, with some minors defects. Offers are not available for existing consumers, so looks like they don't value permanent clients.