TechSmith

2405 Woodlake DR, 48864, Okemos, United States
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3.20
Based on 20 Reviews

5

40.00%

4

15.00%

3

5.00%

2

5.00%

1

35.00%
About TechSmith

TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.

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kolaoleksun
UA

Гаманець Mercurio Mercurio wallet is a good choice for buying and selling cryptocurrencies without any extra hassle. The app is intuitive, thanks to the developers and designers. When I started using this app, I was inexperienced in cryptomarket. But the materials on the website and blog helped me a lot. Customer support service also helped me with all the issues I've had. Transactions are fast and fees are low, it's all that matters to me :)

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Joanna Wolfe
GB

Techsmith deleted all our videos. Techsmith deleted all our videos....We are a small educational organization that made some interactive videos with Camtasia. Because they used interactive features, we hosted them on techsmith's website. During the pandemic they sent us a message saying that all videos that hadn't been accessed in a year would be deleted. We thought we were fine because there are teachers who use our videos every semester. Then they deleted the videos anyway. When I contacted customer support, they told us there was nothing they could do. Bottom line: don't trust TechSmith to host your videos.

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Maidly Ny
GB

I have spent 10 years working with… I have spent 10 years working with company. The software is horrible. They sold me on their latest version the 2023 application because the other version kept crashing. What a waste of money and time! Camtasia crashed 15 times and I can’t open the project. They couldn’t restore it. I wasted months getting this done. I’ve spent 24 hours working on this (only getting 3 hours of sleep) only for the new version that I just paid for to crash yet again and now I am out of weeks worth in of content. I should have stuck with Premier Pro! Do not use this company unless you want to lose important information, especially if you are a business.

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Vaughn Paul Manley
GB

Mediocre Customer Support Camtasia will respond but expect it to take 24-48 hours, which can be a long wait if you're working on a project with a deadline. Also, their responses are not very personal or detailed regarding the specifics of your question(s) and are usually just a link to watch a video. Quite disappointed.

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Menno De Vos
NL

Perfect customer support I am a happy customer for 8 years (Camtasia and Snaggit). Unfortunately my computer broke down. I contacted customer support to re-activate my account on another device -my bad: I did not have the correct details anymore- . The support was fast, clear and very helpfull. Eventually all has been solved - and in such a nice way that I felt it is worth mentioning. Thanks Mark!

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