Kerstin
GBBeen using Camtasia on and off for 10… Been using Camtasia on and off for 10 years.The software is nice and easy to use. Most recently subscribed to the 2023 version, which crashed and reverted to a trial version. Support is pretty hopeless so far. Apparently, they need time to sort it. I'm not hopeful looking at some of the other comments on here. (Gave it one star) Three hours later: I'm now with the third support person. I guess at least they are trying. Another three hours later: (changed to four stars) I must say, Techsmiths have redeemed themselves somewhat by fixing the situation very quickly when the right person arrived at the crash site. Huge thanks to Anthony for sorting it out quickly and painlessly I just hope this crazy error was a one-off.
MyFirstname MyLastname
GBUnstable software As a QA tester, I have used the overpriced Snagit video recorder for over a year on a daily basis. The software is unstable, random crashes, and more recently incompatibility issues with high-end PCs blocking me from recording simple videos. With each updated they f….k something up. I need fast and stable screen recording software without any fuss!. We will be ditching this software and the supplier. There are alternative solutions that do a better job.
DANIEL
GBThe "support" side of the website is… The "support" side of the website is horrible - no clue if your ticket went through - an email saying "Welcome to TechSmith Support. In order for your ticket to be responded to by a support agent, you must click the link below to create a password and login." (even though im already logged in and the link doesnt do anything - the my ticket option doesnt show any live tickets - the "chat" support widget doesnt even work, just keeps "loading", and im using chrome horrible support website
Robert Bjørndahl Norby
NOI've had a lot of account issues with… I've had a lot of account issues with these people, and they are utterly incapable of doing the simplest of thing, such as deleting an account. They spam me with notifications from years old posts, and its impossible to unsubscribe. Or delete my account. And 0 out of 10 customer suppert people has managed to help. Steer clear! Multiple other similar, and surely better services than they offer.
Kent Kentov
ESI ordered shisha I ordered shisha. All it’s components fully correspond to the description and attached photos on the site. The hookah has already been tried by a large company, everything is great, very happy with the purchase.