The "support" side of the website is… The "support" side of the website is horrible - no clue if your ticket went through - an email saying "Welcome to TechSmith Support. In order for your ticket to be responded to by a support agent, you must click the link below to create a password and login." (even though im already logged in and the link doesnt do anything - the my ticket option doesnt show any live tickets - the "chat" support widget doesnt even work, just keeps "loading", and im using chrome horrible support website

Techsmith deleted all our videos. Techsmith deleted all our videos....We are a small educational organization that made some interactive videos with Camtasia. Because they used interactive features, we hosted them on techsmith's website. During the pandemic they sent us a message saying that all videos that hadn't been accessed in a year would be deleted. We thought we were fine because there are teachers who use our videos every semester. Then they deleted the videos anyway. When I contacted customer support, they told us there was nothing they could do. Bottom line: don't trust TechSmith to host your videos.

Snagit keeps crashing In theory, Snagit seems like a great program. The problem is, Snagit constantly crashes. I now call this program crashit! I cannot waste any more of my precious time trying to make this software work. I canceled my annual maintenance agreement. I have moved onto another screen capture program.

good Excellent assortment, always find here an original bouquet for a gift) Flowers are fresh, beautiful and prices are quite reasonable. The delivery does not let us down, everything arrives on time.

I've been a Snagit customer for years I've been a Snagit customer for years; it is a great alternative to more expensive products (like Adobe) if you don't have heavy graphics demands. I primarily take screenshots and draw system architecture diagrams for tech docs, so I'm not doing intensive photo editing by any means. Never crashed. I've used Camtasia for the past two years. It does seem a little buggy - I get a wierd black screen randomly when I clip video segments, and the file size it produces seem unnecessarily large. Also, the media directory isn't relative to the project, so if you move a project around you have to relink all your media. But I would still recommend it as a product for video production - again, not a power user by any means. Customer support is just fine - sometimes they can help, and sometimes they cant!