Perfect customer support I am a happy customer for 8 years (Camtasia and Snaggit). Unfortunately my computer broke down. I contacted customer support to re-activate my account on another device -my bad: I did not have the correct details anymore- . The support was fast, clear and very helpfull. Eventually all has been solved - and in such a nice way that I felt it is worth mentioning. Thanks Mark!

Bad License/Keys/Install System Trying to do my duty because I use reviews often. The software itself is not bad but installing it and managing the license keys and maintenance is horrible. My advice is to stay away from all products offered by TechSmith.

Snag It and Camtasia I like their Snagit tool and Camtasia. I find them both easy to use, especially for those who need only intermediate capabilities. I use Snagit to capture screenshots and instruction graphics for our help center and Camtasia to do basic editing on webinar recordings. Works for my needs although their programs do crash occasionally and have bugs, I find I just need to exit the program entirely and restart it on my computer and that usually does the trick.

Techsmith deleted all our videos. Techsmith deleted all our videos....We are a small educational organization that made some interactive videos with Camtasia. Because they used interactive features, we hosted them on techsmith's website. During the pandemic they sent us a message saying that all videos that hadn't been accessed in a year would be deleted. We thought we were fine because there are teachers who use our videos every semester. Then they deleted the videos anyway. When I contacted customer support, they told us there was nothing they could do. Bottom line: don't trust TechSmith to host your videos.

Гаманець Mercurio Mercurio wallet is a good choice for buying and selling cryptocurrencies without any extra hassle. The app is intuitive, thanks to the developers and designers. When I started using this app, I was inexperienced in cryptomarket. But the materials on the website and blog helped me a lot. Customer support service also helped me with all the issues I've had. Transactions are fast and fees are low, it's all that matters to me :)