Contactually exceeds expectations. Very happy with using the database so far. Had been looking for a good contact management system for over 3 years now and the very first time I used Contactually I knew it was worth the wait and exactly what I was looking for. I love the interface, the simplicity of it. Its intelligent in finding extra info on my contacts through their email to know more about them, would definitely recommend to anyone doing commercial real estate or any other field as well.

I have had non-stop issues and bad service after the fact. I have had non-stop issues with Contactually since starting. I've already invested HOURS of my time to excel document importing, creating templates, creating programs, etc. so it's hard to leave right away - but I'm looking at other options. The site is slow, especially on the contact page - and it's not an issue with my network connection. The history of what I've done is limited, such as viewing emails and where I've sent them. When I tried to email multiple buckets at once I experienced what I deem as a devastating issue where the email didn't send an attachment to about 150 of my most important referral-contacts. This may affect how they view me as a professional, and potentially negatively impact my business and my income. AND the issue happened while using Chrome, which is the browser I HAVE to use with Contactually. ALL this would be better if I could get service faster but instead I just get blanket emails saying that you "care" and "appreciate me" as a customer. If you care and appreciate me please call me when i'm having issues or allow me to speak with somebody IMMEDIATELY and get my issue fixed. Not just some random customer service agent in India who takes notes on behalf of somebody who can actually help and delays. I have zero problem with outsourced service but I need help FAST and I need questions answered. Your service is NOT worth anywhere close to the amount that I've paid and the time that I've spent.

As a solo-entrepreneur As a solo-entrepreneur, I have been seeking a CRM system that is easy and just right for me to keep up on leads. Contactually does that and more. I love it!

Probably one of the best CRM's out … Probably one of the best CRM's out there right now. Not complicated, very intuitive. Just too expensive to expand to teams. Going to Hubspot. It's free.

We are just beginning our journey with … We are just beginning our journey with Contactually but so far I am impressed with the user friendly aspects of the site. Navigating has been far easier than a previous site we were using.