Very poor customer service I ordered and paid for a computer. Two weeks later the computer had still not shipped and absolutely no word from usedmac. Horrible business model. Be cautious and do not expect much (or anything) from this company.

Got Mac pro 2013 12 core Got Mac pro 2013 12 core. shipped fast and working unit.. nothing special but everything as described.

Solid Solid. Got a 2018 mac mini and a specific G4 MDD and everything arrived per specifications. The Mac Mini was password protected on arrival but a simple restore took care of that issue. The G4 came in the original box (although banged up) and the case was in immaculate condition which was pretty neat. Best prices I've found for used mac computers. FYI the chat on the website doesn't work. However, I was able to get in touch with them using the toll-free number in the header. Everyone was friendly and helpful.

STAY AWAY!!! This idiots took my 350USD on a video card for my imac and i dident got the part, so i called and tried to catch them on the chat, they try to avoid me as much as possible i even needed to use a proxy server so they think i was from another country but they never intended to send me the part and instead kept the money to them selv. check the transcript from our 2 last chat session and most important STAY AWAY! 1. 9:35:16 Rozi: Welcome to Usedmac Support. 19:36:02 davis: ? 19:37:32 davis: is anybody out there? 19:37:49 Rozi: yes 19:38:07 davis: hello Rozi, i dident got my Track and trace nr. as promised..how come? (7773) 19:38:43 Rozi: wait its not ready yet.we will email you 19:39:34 davis: you said it will be ready today at this time..ok so i guess in the next hours im supposed to get the number? 19:41:15 davis: I need to ask you somthing more 19:42:25 davis: are you there? 19:43:12 davis: i love your service... 19:43:21 davis: Rozi????? 19:43:49 davis: especially before you got my money..are you there?? I then chatted with them once more with proxy and changed my ip so they think I'm from another country and voila! i got through the chat immediately, so i chatted with this Rozi (before it was mike) and she/he called me rude because i got through with a false ip/id and i was told that they will not send me the part and that i can forget about it, i will send a claim to internet fraud organization with hope for protecting other consumers from those lowlifes. STAY AWAY!!

I bought my mackbook pro 2015 model… I bought my mackbook pro 2015 model that arrived super clean and I was surprised with many free office software install! I’m a college student and I recommended them with my friends and were all happy with their service. Especially since we have distance learning because of the pandemic. I definitely recommend here and super surprised.