Bad experience, inaccurate info, inaccurate order processing I made an order for 3 used Mac Minis on 1-25-19. After ten days, I had not seen my order processed or updated to include shipping information. When I contacted usedmac.com, I was told that the three computers were shipping on 2-4-19 and my order would be updated with the tracking number. On 2-6-19 I still did not have a tracking number, and when I contacted usedmac.com, I was told the delay was because of hard drive upgrades that I did not request, but the order would ship that day and I would have a tracking number. I did get a tracking number and when the order arrived, the box included only two Mac Minis, not the three that I ordered. I called usedmac.com and was told that the third Mac Mini was shipped separately and that the new tracking number would be updated on my order and the computer would arrive on 2-9-19. The order was never updated to include an additional tracking number and the computer was not delivered. I have contacted usedmac.com to request a refund for the third Mac Mini that I paid for but was not delivered, and I have not heard back yet. Very frustrating, inaccurate information and inaccurate order processing from usedmac.com.

best Mac seller ever Best prices and customer service they stand behind products sent me a replacement monitor for free Also discount repeat customer purchases

STAY AWAY!!! This idiots took my 350USD on a video card for my imac and i dident got the part, so i called and tried to catch them on the chat, they try to avoid me as much as possible i even needed to use a proxy server so they think i was from another country but they never intended to send me the part and instead kept the money to them selv. check the transcript from our 2 last chat session and most important STAY AWAY! 1. 9:35:16 Rozi: Welcome to Usedmac Support. 19:36:02 davis: ? 19:37:32 davis: is anybody out there? 19:37:49 Rozi: yes 19:38:07 davis: hello Rozi, i dident got my Track and trace nr. as promised..how come? (7773) 19:38:43 Rozi: wait its not ready yet.we will email you 19:39:34 davis: you said it will be ready today at this time..ok so i guess in the next hours im supposed to get the number? 19:41:15 davis: I need to ask you somthing more 19:42:25 davis: are you there? 19:43:12 davis: i love your service... 19:43:21 davis: Rozi????? 19:43:49 davis: especially before you got my money..are you there?? I then chatted with them once more with proxy and changed my ip so they think I'm from another country and voila! i got through the chat immediately, so i chatted with this Rozi (before it was mike) and she/he called me rude because i got through with a false ip/id and i was told that they will not send me the part and that i can forget about it, i will send a claim to internet fraud organization with hope for protecting other consumers from those lowlifes. STAY AWAY!!