William Cannon
GBOne of the worst buying experience… One of the worst buying experience ever. First the product was falsely advertised. Product was not compatible with my iMac. I have post sales customer service a chance to assist me. After going back-and-forth numerous phone calls, emails and often times no callbacks that was promised and emails ignores, I was advised I needed to purchase additional hardware. But they did not know what hardware I needed to purchase! I ultimately returned the product. Adding insult to injury they wanted me to pay to ship it back. SMH
Nate G.
GBSecond VersaDesk: Well Constructed, User Friendly, & Perfect Dimensions I've used a VersaDesk for the last four years at work, and enjoyed it so much that I purchased one for my home office after we all moved to telework the last couple months. It is extremely well constructed (very sturdy), and the primary platform dimensions compared to the keyboard dimensions are perfectly matched. Not the case with other major competitors. It comes in two pieces and is easily put together, and using it is even easier. Very reliable. Goal is to one day get the full desk.
Tami
AQLove the Desk Ordering process was fine. Rc'd email about credit card that additional authorization was needed. Called Cust Svc and asked to use a different credit card. No problem there; however, I was double charged. Sent an email regarding the matter, no response, so called and was able to get it resolved w/i 48 hours. I Love the desk!!
Alastair Battson
CHI bought one of these at Christmas… I bought one of these at Christmas after watching many videos and reading reviews. The product did arrive, however, I am trying to communicate with VERSADESK they appear to have NO customer service. The desk appears to skip on the worm drive at top of motion. I have emailed every address you have on the internet, some even bounce, including sales. I tried the website chat, I have called, sale and support goes to the same voicemail. No one replies. No one is there!? - DO NOT RECOMMEND THIS PRODUCT!
Ken Anderson
GBOrdering VersaDesk Through Randi Moskowitz I enjoy working with Randi Moskowitz on ordering VersaDesk for our customer at Atrium Healthcare. She is very responsive to my emails along with following up with me to make sure I'm all set on all the orders I order from them. She has top notch customer service skills that I don't mind when things are delayed because she a great communicator. Keep up the good work Randi! :-)