One of the worst buying experience… One of the worst buying experience ever. First the product was falsely advertised. Product was not compatible with my iMac. I have post sales customer service a chance to assist me. After going back-and-forth numerous phone calls, emails and often times no callbacks that was promised and emails ignores, I was advised I needed to purchase additional hardware. But they did not know what hardware I needed to purchase! I ultimately returned the product. Adding insult to injury they wanted me to pay to ship it back. SMH

Great Product fully automated Great Product fully automated

Ever so slight design flaw While this is a great addition to my home desk, there is a slight (ever so slight) design flaw. While using it the upright position, there is no movement side to side (which is good), but there is some movement front/back which causes my computer monitor to wobble a little while I'm typing and/or applying pressure on the keyboard. Having brackets/lifting also placed between the front/back will reduce that movement.

Ordering VersaDesk Through Randi Moskowitz I enjoy working with Randi Moskowitz on ordering VersaDesk for our customer at Atrium Healthcare. She is very responsive to my emails along with following up with me to make sure I'm all set on all the orders I order from them. She has top notch customer service skills that I don't mind when things are delayed because she a great communicator. Keep up the good work Randi! :-)

Love the Desk Ordering process was fine. Rc'd email about credit card that additional authorization was needed. Called Cust Svc and asked to use a different credit card. No problem there; however, I was double charged. Sent an email regarding the matter, no response, so called and was able to get it resolved w/i 48 hours. I Love the desk!!