One of the worst buying experience… One of the worst buying experience ever. First the product was falsely advertised. Product was not compatible with my iMac. I have post sales customer service a chance to assist me. After going back-and-forth numerous phone calls, emails and often times no callbacks that was promised and emails ignores, I was advised I needed to purchase additional hardware. But they did not know what hardware I needed to purchase! I ultimately returned the product. Adding insult to injury they wanted me to pay to ship it back. SMH

The customer services is awful The customer services is awful. I've been trying to get someone to address an issue with our desk for months. The rep, Eduardo Silva was extremely unresponsive, and once I finally got him to say he would fix it, nothing has happened since then. This has been an extremely disappointing experience, that still, has yet to be resolved. Order #527104

Love the Desk Ordering process was fine. Rc'd email about credit card that additional authorization was needed. Called Cust Svc and asked to use a different credit card. No problem there; however, I was double charged. Sent an email regarding the matter, no response, so called and was able to get it resolved w/i 48 hours. I Love the desk!!

72” L-Shaped Model - Great Desk Great desk - I bought the L-shaped 72” model with the extra mounts to accommodate a total of 5 monitors. Motors work super smooth and controller is great. Took about 2 hours to assemble by myself. Some of the pre-drilled holes didn’t align perfectly but the screws go right in with a little additional force. Use a drill to drive the screws and get about a half dozen Velcro straps (1/2”x8”) to attach the cables in a tidy fashion underneath. Would definitely recommend.

Great desk, disappointing return rules I love the desk itself but also purchased the dual arm and realized it wasn't a good fit for me. Upon trying to return it I found out I would only be reimbursed for a small percentage of what I paid and there was no guarantee they would take it back; I would have to ship it in and hope for the best. I have all the pieces as it was never used but the hardware bags were opened. With having to pay the shipping as well I decided it wasn't worth it. Versa products are not cheap and I would've expected a customer service plan that works with their customer better than this.