Customer service unlikely and unlucky We switched to unreal when it was a new business and had no problems until recently. I called hoping to switch my number over to a new phone-but after getting the run around for an hour on their customer service number I was ready to give up. I called back three more times and heard nothing but their automated machine, until eventually I was connected to a person (who proceeded to immediately hang up on me). I'm convinced their customer service office has dwindled to a singular overworked and apathetic man in a swivel chair. Will unfortunately be switching soon, I love the price but I can't risk repeating this!

Ayeee!!! x 33 You know, all things considered, you guys have been one of the most seemless and yet most undervalued VIP's of the whole thing. You guys are beautiful. Thank you. I'd just hug you all if I could haha. x3 -Dean (Oh my goodness, is that a Unicorn? Guys, that is awesome. That is so much more awesome today than ever haha. Thank you guys for doing that and stay blessed. ^^

I’m in port out HELL Update: Thank God for Mint Mobile. They didn’t give up on me. They tracked down someone at Unreal Mobile (no idea how) and my port out from Unreal is in progress! Service worked great UNTIL I tried to port my number out to another carrier. New carrier says information from Unreal doesn’t match. How can that be? No telephone number for help, only able to open tickets on help page and keep getting scripted answers that are no help. Been going on two weeks now. Just want my phone number! Unreal Mobile please reply so I can get some real help!

Service is excellent UREAL Mobile is great. The coverage is excellent, bandwidth is good and the cost is fantastic! I'm done with the big providers charging me 5 times as much and throttling my bandwidth anyway!!!

Not as good as it seemed If you want perfection you will probably be disappointed, but if you want savings, especially for a child's phone, this is great! It was very easy to set up. Sometimes texts seem to be delayed and sometimes the phone call quality is a bit shaky, but overall, for the price, it cannot be beat. Very happy with the service! UPDATE - Unlimited text is limited to 5000. Unlimited talk is limited as well. Text deducts from data. Unfortunately, this was too good to be true. Only good for very limited use. Canceled and moved to Mint Mobile.