Needed a way to contact my 10 year old… Needed a way to contact my 10 year old daughter and since she had a older model iPhone, was able to use this for her at an affordable price. Have had no issues with connectivity and runs smooth just like any other company.

service interrupted due to technical difficulties The service had been fine but it was cut off 2 days after the bill was paid for "technical difficulties". we haven't gotten any responses at all via email and can't talk to anyone in customer support. we may just cancel this service so wet can actuate use the phone!

Customer service unlikely and unlucky We switched to unreal when it was a new business and had no problems until recently. I called hoping to switch my number over to a new phone-but after getting the run around for an hour on their customer service number I was ready to give up. I called back three more times and heard nothing but their automated machine, until eventually I was connected to a person (who proceeded to immediately hang up on me). I'm convinced their customer service office has dwindled to a singular overworked and apathetic man in a swivel chair. Will unfortunately be switching soon, I love the price but I can't risk repeating this!

Received refund! No problem at all, but would not do any business with Unreal anymore. After communicating for three days trying to receive my refund for the simcard I did not receive but was charged for, they processed my refund. It was stressful, but I am glad I was able to get help. The best way to reach, I found, is to submit a ticket with your request. Calling will do nothing. The operators are not helpful at all. Overall, I changed 1star to 3 because they resolved my issue. Jose was very helpful- 5stars to him.

Service is excellent UREAL Mobile is great. The coverage is excellent, bandwidth is good and the cost is fantastic! I'm done with the big providers charging me 5 times as much and throttling my bandwidth anyway!!!