Requested quote for items almost a week… Requested quote for items almost a week now and no response.

false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".

False advertising False advertising, they say in stock, turns out its not, its EOL and impossible to get (I knew that the part was EOL ahead of time, but they said in stock right?). Requesting a refund for a third time, they are still trying to push a substitution. Purchased through Paypal, so not worried about getting some of my money back, but CAD to USD conversion with Paypal will not give me exactly the same refund, so I will lose a little. Stay away from them.

Router-switch.com is a professional… Router-switch.com is a professional network hardware supplier. We are resellers from Vietnam. We are very satisfied with their cost-effective products, free CCIE technical support and fast shipping. BTW, they have regular promotions on some top Cisco products. It’s great!

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.