I asked if the Fortinet APs that they… I asked if the Fortinet APs that they sold could be used in Europe and I was told that they are universal and that there are no restrictions. I order them and when they come it turns out that they are hardcoded to be used in China so I can´t use them. I have updated the review to 3 stsrs. I got in contact with Router-Switch and they arranged for me to return the products without cost. What you should update is with correct part numbers for the Fortinet APs that include the country code, EU for Europe as an example.

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.

Requested quote for items almost a week… Requested quote for items almost a week now and no response.

i was sceptical from ordering at first… i was sceptical from ordering at first but i am really glad i did, it was shipped next working day from china and arrived in 4 days, postage is expensive, i brought the 5g cpe win and great product, language is default Chinese but was easy to change to english, and come with a world wide adaptor for the power too. great router, blistering speeds. really happy, highly recomend the product and the company!!

Unbelievably fast delivery! Unbelievably fast delivery! 5G Router came faster than the goods ordered within my own country! Also reduced price declared (no customs paid!) which is the way biggest plus!