i was sceptical from ordering at first… i was sceptical from ordering at first but i am really glad i did, it was shipped next working day from china and arrived in 4 days, postage is expensive, i brought the 5g cpe win and great product, language is default Chinese but was easy to change to english, and come with a world wide adaptor for the power too. great router, blistering speeds. really happy, highly recomend the product and the company!!

Niutel Engineering Ltd and Router-Switch.com Co-operation. Since we begun our co-operation with Router-Switch.com, we have not only excelled in Timely Project deliveries but we have also been able to compete effectively against our Bigger opponents through tremendous Pricing and have come out on-top. High impressions, on our company Profile. We look forward to growing our co-operation with Router-Switch.com. Taylor Caleb - Niutel Engineering Ltd, Port Moresby, PNG.

Inquired about a Juniper MX204-base… Inquired about a Juniper MX204-base they had listed on the site for just shy of $13k USD. No initial response, so called. Phone never got picked up after several attempts spaced hours apart. Eventually sent follow-up email 2 days later asking if they were still alive, to which they replied back promptly. That said, they tried to push immediate purchase "otherwise next shipment in > 4 months", ok, believable, but ... no instructions on how. Asked some questions about the router (you know, "if its new, will I have issues registering juniper care", etc.), at which point it all fell apart. Replies from seller indicating model no longer available, trying to upsell me on another unit for $2.5k more, ignored all questions about counterfeit, serial #, juniper care, etc. That said, of course the original model is still listed on their site, same price, available for express shipping, etc. TL;DR: Got the bait and switch experience, like several others by the sounds of it.

Increases price AFTER the sale and NO communication I placed an order for one of their items that they advertised on their website and they charged my PayPal account accordingly. The next day I receive an email from them saying that the price for the item has increased by $100. I replied to their email saying that I want to cancel my order and issue a full refund. They did not reply. I also tried to contact them through their "Live Chat" and they did not reply. I called their US phone number and it just kept ringing without anyone answering. My advice is to stay away from these scammers. Any other professional business would have responded. I will have to contact PayPal next to void the sale and get a refund. Buyer beware!

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.