6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.

Unbelievably fast delivery! Unbelievably fast delivery! 5G Router came faster than the goods ordered within my own country! Also reduced price declared (no customs paid!) which is the way biggest plus!

Inquired about a Juniper MX204-base… Inquired about a Juniper MX204-base they had listed on the site for just shy of $13k USD. No initial response, so called. Phone never got picked up after several attempts spaced hours apart. Eventually sent follow-up email 2 days later asking if they were still alive, to which they replied back promptly. That said, they tried to push immediate purchase "otherwise next shipment in > 4 months", ok, believable, but ... no instructions on how. Asked some questions about the router (you know, "if its new, will I have issues registering juniper care", etc.), at which point it all fell apart. Replies from seller indicating model no longer available, trying to upsell me on another unit for $2.5k more, ignored all questions about counterfeit, serial #, juniper care, etc. That said, of course the original model is still listed on their site, same price, available for express shipping, etc. TL;DR: Got the bait and switch experience, like several others by the sounds of it.

Xiaomi MI10 Ultra Ordered a Mi10 Ultra from router-switch on the 29th October. I was suspicious, normally I don't order goods from sites I don't know, but their reputation was quite good here on Trustpilot and offered paypal payment that gives a fair safety. The phone was not in stock, took about a week to get the order processed and finally they have sent the shipment info to DHL on Friday, on the 6th November. DHL picked the package up on Monday the 9th and delivered the phone to my house on the 11th! In two days from Hong Kong to Ireland! Fantastic service, beautiful phone, everything was perfect. I highly recommend this company for any business. Thanks!

false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".