Avoid. Avoid. Sold me faulty goods with Chinese instructions. I contacted them for support and they instead sent me suggestions that have nothing to do with the fault I'm experiencing. Then they went away to "speak to Huawei" and I haven't heard from them since. I'd avoid these guys.

Increases price AFTER the sale and NO communication I placed an order for one of their items that they advertised on their website and they charged my PayPal account accordingly. The next day I receive an email from them saying that the price for the item has increased by $100. I replied to their email saying that I want to cancel my order and issue a full refund. They did not reply. I also tried to contact them through their "Live Chat" and they did not reply. I called their US phone number and it just kept ringing without anyone answering. My advice is to stay away from these scammers. Any other professional business would have responded. I will have to contact PayPal next to void the sale and get a refund. Buyer beware!

Excellent service！ To be honest, I am not good at technology and I don't know how to select the router. So I searched the product on Google, as well as Amazon. It turns out that the price at Amazon is better. But the problem is they don't provide any technical suggestions. Well...I'm not an expert in this field. So I searched for other suppliers and FINALLY! I found Router-switch.com. From my personal experience....It's a very experienced supplier and their technical support is free, even though I only bought one device.

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.

Router-switch.com is a professional… Router-switch.com is a professional network hardware supplier. We are resellers from Vietnam. We are very satisfied with their cost-effective products, free CCIE technical support and fast shipping. BTW, they have regular promotions on some top Cisco products. It’s great!