Samuel Vera
MXTerrible service Bad service. Paid for fast delivery and toke a lot more than expected, have to paid for the tariff, and according to your information all cost were included with the payment of fast delivery. Promise to send free facemask and didn't received it. This is the first and last time that I buy from you
Myles ...
CAInquired about a Juniper MX204-base… Inquired about a Juniper MX204-base they had listed on the site for just shy of $13k USD. No initial response, so called. Phone never got picked up after several attempts spaced hours apart. Eventually sent follow-up email 2 days later asking if they were still alive, to which they replied back promptly. That said, they tried to push immediate purchase "otherwise next shipment in > 4 months", ok, believable, but ... no instructions on how. Asked some questions about the router (you know, "if its new, will I have issues registering juniper care", etc.), at which point it all fell apart. Replies from seller indicating model no longer available, trying to upsell me on another unit for $2.5k more, ignored all questions about counterfeit, serial #, juniper care, etc. That said, of course the original model is still listed on their site, same price, available for express shipping, etc. TL;DR: Got the bait and switch experience, like several others by the sounds of it.
Terry Dangleben
DMRequested quote for items almost a week… Requested quote for items almost a week now and no response.
Melvin
CNExcellent service! To be honest, I am not good at technology and I don't know how to select the router. So I searched the product on Google, as well as Amazon. It turns out that the price at Amazon is better. But the problem is they don't provide any technical suggestions. Well...I'm not an expert in this field. So I searched for other suppliers and FINALLY! I found Router-switch.com. From my personal experience....It's a very experienced supplier and their technical support is free, even though I only bought one device.
Ronald Blaser
AUResponce waiting over 1 month Router switch now request withdraw on the review. It took one month to get a reply stating they threw my email in the bin. If this is how a business treats potential customers i can only feel for the replies from others who actually purchaced and then got wall of silence. What is worse no responce or responce telling you you dont matter.