False advertising False advertising, they say in stock, turns out its not, its EOL and impossible to get (I knew that the part was EOL ahead of time, but they said in stock right?). Requesting a refund for a third time, they are still trying to push a substitution. Purchased through Paypal, so not worried about getting some of my money back, but CAD to USD conversion with Paypal will not give me exactly the same refund, so I will lose a little. Stay away from them.

i was sceptical from ordering at first… i was sceptical from ordering at first but i am really glad i did, it was shipped next working day from china and arrived in 4 days, postage is expensive, i brought the 5g cpe win and great product, language is default Chinese but was easy to change to english, and come with a world wide adaptor for the power too. great router, blistering speeds. really happy, highly recomend the product and the company!!

Increases price AFTER the sale and NO communication I placed an order for one of their items that they advertised on their website and they charged my PayPal account accordingly. The next day I receive an email from them saying that the price for the item has increased by $100. I replied to their email saying that I want to cancel my order and issue a full refund. They did not reply. I also tried to contact them through their "Live Chat" and they did not reply. I called their US phone number and it just kept ringing without anyone answering. My advice is to stay away from these scammers. Any other professional business would have responded. I will have to contact PayPal next to void the sale and get a refund. Buyer beware!

false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".

Great service and price. I have had great luck with Router-switch. Now, be aware they are located in Asia, Vietnam, I think, but they have great service and VERY fast shipping. I think they have a US warehouse, because I get items a day after they are shipped. Their prices are excellent, but be warned, they charge a bunch for shipping, but still their price is cheaper than everyone else. Like every place there are shortages, but when they have it in stock, and they often do, they are very quick.