Seamless shopping experience Router-switch kept me informed regarding each step of fulfillment, followed-up to check all was OK, and supplied a UK adapter without being asked. Device was new and functioned as expected. Used Google Translate to read the instruction manual.

Increases price AFTER the sale and NO communication I placed an order for one of their items that they advertised on their website and they charged my PayPal account accordingly. The next day I receive an email from them saying that the price for the item has increased by $100. I replied to their email saying that I want to cancel my order and issue a full refund. They did not reply. I also tried to contact them through their "Live Chat" and they did not reply. I called their US phone number and it just kept ringing without anyone answering. My advice is to stay away from these scammers. Any other professional business would have responded. I will have to contact PayPal next to void the sale and get a refund. Buyer beware!

Niutel Engineering Ltd and Router-Switch.com Co-operation. Since we begun our co-operation with Router-Switch.com, we have not only excelled in Timely Project deliveries but we have also been able to compete effectively against our Bigger opponents through tremendous Pricing and have come out on-top. High impressions, on our company Profile. We look forward to growing our co-operation with Router-Switch.com. Taylor Caleb - Niutel Engineering Ltd, Port Moresby, PNG.

false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".

Took 2 months to arrive but works perfectly. I ordered an Oppo 5G CPE T1 router on 30 November 2020, paid extra for eExpress shipping and handling and it took 2 months to arrive! The router was well packed and came with a UK plug adapter and was very easy to set up with an O2 sim as there is a new O2 mast 400 metres away. I am getting downloads of at least 100 Mbps and sometimes twice that on 4G. I don't have 5G yet but it should be running this year so am hoping for even higher speeds later this year. I am hooked on mobile broadband now and never going back to phone lines or fibre. One star off for dreadful eExpress delivery.