6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.

I asked if the Fortinet APs that they… I asked if the Fortinet APs that they sold could be used in Europe and I was told that they are universal and that there are no restrictions. I order them and when they come it turns out that they are hardcoded to be used in China so I can´t use them. I have updated the review to 3 stsrs. I got in contact with Router-Switch and they arranged for me to return the products without cost. What you should update is with correct part numbers for the Fortinet APs that include the country code, EU for Europe as an example.

Took 2 months to arrive but works perfectly. I ordered an Oppo 5G CPE T1 router on 30 November 2020, paid extra for eExpress shipping and handling and it took 2 months to arrive! The router was well packed and came with a UK plug adapter and was very easy to set up with an O2 sim as there is a new O2 mast 400 metres away. I am getting downloads of at least 100 Mbps and sometimes twice that on 4G. I don't have 5G yet but it should be running this year so am hoping for even higher speeds later this year. I am hooked on mobile broadband now and never going back to phone lines or fibre. One star off for dreadful eExpress delivery.

Responce waiting over 1 month Router switch now request withdraw on the review. It took one month to get a reply stating they threw my email in the bin. If this is how a business treats potential customers i can only feel for the replies from others who actually purchaced and then got wall of silence. What is worse no responce or responce telling you you dont matter.

false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".