Increases price AFTER the sale and NO communication I placed an order for one of their items that they advertised on their website and they charged my PayPal account accordingly. The next day I receive an email from them saying that the price for the item has increased by $100. I replied to their email saying that I want to cancel my order and issue a full refund. They did not reply. I also tried to contact them through their "Live Chat" and they did not reply. I called their US phone number and it just kept ringing without anyone answering. My advice is to stay away from these scammers. Any other professional business would have responded. I will have to contact PayPal next to void the sale and get a refund. Buyer beware!

Router-switch.com is a professional… Router-switch.com is a professional network hardware supplier. We are resellers from Vietnam. We are very satisfied with their cost-effective products, free CCIE technical support and fast shipping. BTW, they have regular promotions on some top Cisco products. It’s great!

Took 2 months to arrive but works perfectly. I ordered an Oppo 5G CPE T1 router on 30 November 2020, paid extra for eExpress shipping and handling and it took 2 months to arrive! The router was well packed and came with a UK plug adapter and was very easy to set up with an O2 sim as there is a new O2 mast 400 metres away. I am getting downloads of at least 100 Mbps and sometimes twice that on 4G. I don't have 5G yet but it should be running this year so am hoping for even higher speeds later this year. I am hooked on mobile broadband now and never going back to phone lines or fibre. One star off for dreadful eExpress delivery.

False advertising False advertising, they say in stock, turns out its not, its EOL and impossible to get (I knew that the part was EOL ahead of time, but they said in stock right?). Requesting a refund for a third time, they are still trying to push a substitution. Purchased through Paypal, so not worried about getting some of my money back, but CAD to USD conversion with Paypal will not give me exactly the same refund, so I will lose a little. Stay away from them.

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.