Inquired about a Juniper MX204-base… Inquired about a Juniper MX204-base they had listed on the site for just shy of $13k USD. No initial response, so called. Phone never got picked up after several attempts spaced hours apart. Eventually sent follow-up email 2 days later asking if they were still alive, to which they replied back promptly. That said, they tried to push immediate purchase "otherwise next shipment in > 4 months", ok, believable, but ... no instructions on how. Asked some questions about the router (you know, "if its new, will I have issues registering juniper care", etc.), at which point it all fell apart. Replies from seller indicating model no longer available, trying to upsell me on another unit for $2.5k more, ignored all questions about counterfeit, serial #, juniper care, etc. That said, of course the original model is still listed on their site, same price, available for express shipping, etc. TL;DR: Got the bait and switch experience, like several others by the sounds of it.

Niutel Engineering Ltd and Router-Switch.com Co-operation. Since we begun our co-operation with Router-Switch.com, we have not only excelled in Timely Project deliveries but we have also been able to compete effectively against our Bigger opponents through tremendous Pricing and have come out on-top. High impressions, on our company Profile. We look forward to growing our co-operation with Router-Switch.com. Taylor Caleb - Niutel Engineering Ltd, Port Moresby, PNG.

Terrible service Bad service. Paid for fast delivery and toke a lot more than expected, have to paid for the tariff, and according to your information all cost were included with the payment of fast delivery. Promise to send free facemask and didn't received it. This is the first and last time that I buy from you

Increases price AFTER the sale and NO communication I placed an order for one of their items that they advertised on their website and they charged my PayPal account accordingly. The next day I receive an email from them saying that the price for the item has increased by $100. I replied to their email saying that I want to cancel my order and issue a full refund. They did not reply. I also tried to contact them through their "Live Chat" and they did not reply. I called their US phone number and it just kept ringing without anyone answering. My advice is to stay away from these scammers. Any other professional business would have responded. I will have to contact PayPal next to void the sale and get a refund. Buyer beware!

Responce waiting over 1 month Router switch now request withdraw on the review. It took one month to get a reply stating they threw my email in the bin. If this is how a business treats potential customers i can only feel for the replies from others who actually purchaced and then got wall of silence. What is worse no responce or responce telling you you dont matter.