false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.

i was sceptical from ordering at first… i was sceptical from ordering at first but i am really glad i did, it was shipped next working day from china and arrived in 4 days, postage is expensive, i brought the 5g cpe win and great product, language is default Chinese but was easy to change to english, and come with a world wide adaptor for the power too. great router, blistering speeds. really happy, highly recomend the product and the company!!

Seamless shopping experience Router-switch kept me informed regarding each step of fulfillment, followed-up to check all was OK, and supplied a UK adapter without being asked. Device was new and functioned as expected. Used Google Translate to read the instruction manual.

Excellent service！ To be honest, I am not good at technology and I don't know how to select the router. So I searched the product on Google, as well as Amazon. It turns out that the price at Amazon is better. But the problem is they don't provide any technical suggestions. Well...I'm not an expert in this field. So I searched for other suppliers and FINALLY! I found Router-switch.com. From my personal experience....It's a very experienced supplier and their technical support is free, even though I only bought one device.