false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".

Took 2 months to arrive but works perfectly. I ordered an Oppo 5G CPE T1 router on 30 November 2020, paid extra for eExpress shipping and handling and it took 2 months to arrive! The router was well packed and came with a UK plug adapter and was very easy to set up with an O2 sim as there is a new O2 mast 400 metres away. I am getting downloads of at least 100 Mbps and sometimes twice that on 4G. I don't have 5G yet but it should be running this year so am hoping for even higher speeds later this year. I am hooked on mobile broadband now and never going back to phone lines or fibre. One star off for dreadful eExpress delivery.

Great service and price. I have had great luck with Router-switch. Now, be aware they are located in Asia, Vietnam, I think, but they have great service and VERY fast shipping. I think they have a US warehouse, because I get items a day after they are shipped. Their prices are excellent, but be warned, they charge a bunch for shipping, but still their price is cheaper than everyone else. Like every place there are shortages, but when they have it in stock, and they often do, they are very quick.

Responce waiting over 1 month Router switch now request withdraw on the review. It took one month to get a reply stating they threw my email in the bin. If this is how a business treats potential customers i can only feel for the replies from others who actually purchaced and then got wall of silence. What is worse no responce or responce telling you you dont matter.

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.