Requested quote for items almost a week… Requested quote for items almost a week now and no response.

I asked if the Fortinet APs that they… I asked if the Fortinet APs that they sold could be used in Europe and I was told that they are universal and that there are no restrictions. I order them and when they come it turns out that they are hardcoded to be used in China so I can´t use them. I have updated the review to 3 stsrs. I got in contact with Router-Switch and they arranged for me to return the products without cost. What you should update is with correct part numbers for the Fortinet APs that include the country code, EU for Europe as an example.

6 weeks to provide a support contract Purchased a smartnet service contract and paid via paypal. I reached out a few days later to get an update and was initially told it would be a few days. Was subsequently told it would be 6 weeks....6 weeks for a support contract!. Requested refund and this point and still nothing received 10 days later. Paypal complaint filed.

Great service and price. I have had great luck with Router-switch. Now, be aware they are located in Asia, Vietnam, I think, but they have great service and VERY fast shipping. I think they have a US warehouse, because I get items a day after they are shipped. Their prices are excellent, but be warned, they charge a bunch for shipping, but still their price is cheaper than everyone else. Like every place there are shortages, but when they have it in stock, and they often do, they are very quick.

false stock information on website, item supposedly on back order forever I've ordered a service extension several weeks ago as it was stated as "in stock", seller contacted me a few hours later that item is on back order and if waiting for some weeks would be fine. Back order time already passed twice and item still not delivered, online still stated as "in stock".