Inquired about a Juniper MX204-base… Inquired about a Juniper MX204-base they had listed on the site for just shy of $13k USD. No initial response, so called. Phone never got picked up after several attempts spaced hours apart. Eventually sent follow-up email 2 days later asking if they were still alive, to which they replied back promptly. That said, they tried to push immediate purchase "otherwise next shipment in > 4 months", ok, believable, but ... no instructions on how. Asked some questions about the router (you know, "if its new, will I have issues registering juniper care", etc.), at which point it all fell apart. Replies from seller indicating model no longer available, trying to upsell me on another unit for $2.5k more, ignored all questions about counterfeit, serial #, juniper care, etc. That said, of course the original model is still listed on their site, same price, available for express shipping, etc. TL;DR: Got the bait and switch experience, like several others by the sounds of it.

Router-switch.com is a professional… Router-switch.com is a professional network hardware supplier. We are resellers from Vietnam. We are very satisfied with their cost-effective products, free CCIE technical support and fast shipping. BTW, they have regular promotions on some top Cisco products. It’s great!

Seamless shopping experience Router-switch kept me informed regarding each step of fulfillment, followed-up to check all was OK, and supplied a UK adapter without being asked. Device was new and functioned as expected. Used Google Translate to read the instruction manual.

Terrible service Bad service. Paid for fast delivery and toke a lot more than expected, have to paid for the tariff, and according to your information all cost were included with the payment of fast delivery. Promise to send free facemask and didn't received it. This is the first and last time that I buy from you

False advertising False advertising, they say in stock, turns out its not, its EOL and impossible to get (I knew that the part was EOL ahead of time, but they said in stock right?). Requesting a refund for a third time, they are still trying to push a substitution. Purchased through Paypal, so not worried about getting some of my money back, but CAD to USD conversion with Paypal will not give me exactly the same refund, so I will lose a little. Stay away from them.