Fast shipping and standout customer service. I ordered a Cherry MX switch tester along with a Ducky One 3 Aura Black 100%. The order was shipped out first thing Monday morning after I ordered it over the weekend, and aside from UPS creating headaches with their incredibly lackluster tracking, it was an excellent transaction. I reached out to their customer service (5-star service from Cat R.) to make sure all was well, and they did an excellent job at providing prompt, thorough, and professional customer service that left me feeling glad I made my first purchase in the realm of mechanical keyboards through MechanicalKeyboards.com.

Super fast international delivery, great product Ordered a Ducky One SF keyboard from mechanicalkeyboards.com because 1) Ducky keyboards are hard to find in stock at UK retailers 2) it's unlikely you will find the exact configuration you want (eg, silent red MX switches) 3) I specifically wanted the US layout 4) the price was comparable even after adding taxes and international shipping I ordered it on the 20th and it arrived on the 22nd from US to UK! Arrived in perfect condition, very happy with the product. Would recommend.

10/10 Amazing Customer Service I bought a Keyboard a while a ago, to be exact a year ago, and noticed my keyboard would do the causal key chattering. So I contacted support if maybe they could probably help me with this issue. So Isaac S, sent many useful documents about some things that can help me with my issues. After doing that, nothing really worked. So Issac told me If I could send him a Video of me doing the procedures that were listed in the documents. After doing that all of that, Isaac told me to send them the keyboard and it'll be covered by the warranty.

Charged 25 dollars for shipping than… Charged 25 dollars for shipping than tried to extract another 20 for import fees. The company is tiger imports. I called to discuss the charges and overpriced delivery fee. Than after the phone call the next day they pulled the delivery back. I than tried to call them today only to be met with hostility and he explained because I mentioned the american express

Should have read the return policy… Should have read the return policy before hand because Jesus, it seems as if they want the product to be newer than it came before. I hate companies (in which I've only come across three this being the third) that make it a hassle to return items, literally the biggest turn off. didn't even start the return process because you can already tell it's gonna be a horrible experience. would rather just take a loss and never have to deal with companies like this.