Avoid at all costs - they don't care about customers. Horrible service all around. If you're international, do yourself a favor and look elsewhere. They DO NOT deal with the shipping/brokerage for you, meaning extra delays and import fees which they do not give any mention of at the checkout page. They're also liars. UPS said they will happily return to sender, but MK support for some reason says UPS will destroy the package and that they cannot refund me (Hmmmm...). Guaranteed it's because they don't want to accept any responsibility and want to keep my money which they do not deserve, instead of functioning with any integrity whatsoever. Imagine scamming your customers instead of being decent human beings. Save yourself time, money and peace of mind. Order elsewhere for your keyboard needs.

I wish I could say I’ve had great luck… I wish I could say I’ve had great luck purchasing but I have not. First time my keyboard I purchased which was a ducky one two lasted me about 3 years. I purchase a ducky one three and the keys are having issues with resistance and noise. I reached out to them and the only solution they gave me was a return with a partial refund for a $150 keyboard because I threw away the box it came in. When I had an issue with EVGA they offered an RMA. Sent me a brand new 3080ti with the condition that I send back my defective 3080ti within 30 days or I would be charged for the new one. Micro center has better return policies so does Newegg so I’m extremely shocked by the lack of customer service. Lack of helpfulness. The only semi helpful suggestion was to purchase a new keyboard to replace mine. Why would I pay for another one to only get a partial refund on a defective one that I am not at fault for. Take your business elsewhere I do not recommend. I’ve also contacted ducky with receipts of the bad service. Ducky even admitted it’s a manufacturers defect

Super fast international delivery, great product Ordered a Ducky One SF keyboard from mechanicalkeyboards.com because 1) Ducky keyboards are hard to find in stock at UK retailers 2) it's unlikely you will find the exact configuration you want (eg, silent red MX switches) 3) I specifically wanted the US layout 4) the price was comparable even after adding taxes and international shipping I ordered it on the 20th and it arrived on the 22nd from US to UK! Arrived in perfect condition, very happy with the product. Would recommend.

Buyer beware Buyer beware! I ordered a Varmilo x MK x Ducky MIYA Pro for a birthday gift. The order confirmation said I would receive 4-7 business days. On the 6th business day, I contacted the company to track the item and learned they were still trying to figure out if the keyboard was in stock, and after I complained they offered to refund my money, which I did immediately! This company is sketchy!

Do not buy from here. I ordered a Ducky One Two keyboard and at first it was fantastic, everything was working well until I noticed the RGB lighting inside was starting to go off color. I didn't pay much mind to it until soon after my keyboard which was set to an orange color turned half green and other colors. Obviously the lightboard was faulty and only showed up after the warranty was gone. DO NOT BUY FROM THESE PEOPLE. Not only is the lightboard broken but even now I am having trouble sometimes with certain keys not working like alt or ctrl. They sell faulty keyboards whose problems only show up after months of use.