Should have read the return policy… Should have read the return policy before hand because Jesus, it seems as if they want the product to be newer than it came before. I hate companies (in which I've only come across three this being the third) that make it a hassle to return items, literally the biggest turn off. didn't even start the return process because you can already tell it's gonna be a horrible experience. would rather just take a loss and never have to deal with companies like this.

Do not buy from here. I ordered a Ducky One Two keyboard and at first it was fantastic, everything was working well until I noticed the RGB lighting inside was starting to go off color. I didn't pay much mind to it until soon after my keyboard which was set to an orange color turned half green and other colors. Obviously the lightboard was faulty and only showed up after the warranty was gone. DO NOT BUY FROM THESE PEOPLE. Not only is the lightboard broken but even now I am having trouble sometimes with certain keys not working like alt or ctrl. They sell faulty keyboards whose problems only show up after months of use.

Super fast international delivery, great product Ordered a Ducky One SF keyboard from mechanicalkeyboards.com because 1) Ducky keyboards are hard to find in stock at UK retailers 2) it's unlikely you will find the exact configuration you want (eg, silent red MX switches) 3) I specifically wanted the US layout 4) the price was comparable even after adding taxes and international shipping I ordered it on the 20th and it arrived on the 22nd from US to UK! Arrived in perfect condition, very happy with the product. Would recommend.

Avoid at all costs - they don't care about customers. Horrible service all around. If you're international, do yourself a favor and look elsewhere. They DO NOT deal with the shipping/brokerage for you, meaning extra delays and import fees which they do not give any mention of at the checkout page. They're also liars. UPS said they will happily return to sender, but MK support for some reason says UPS will destroy the package and that they cannot refund me (Hmmmm...). Guaranteed it's because they don't want to accept any responsibility and want to keep my money which they do not deserve, instead of functioning with any integrity whatsoever. Imagine scamming your customers instead of being decent human beings. Save yourself time, money and peace of mind. Order elsewhere for your keyboard needs.

Very satisifed new customer I'm a brand new customer (as well as a new mechanical keyboard enthusiast). My first order came in SO fast, and everything was packaged perfectly. I really love how I can order switches in increments/packs of 10 (but still get a discount for ordering a lot more). That way I can just order a small pack of 10 without committing to a (possibly expensive) entire set of 100+ switches. I am definitely going to order again. Customer for life!