Great parts and wonderful customer service I bought 5 10-packs of cherry MX blue switches. Two were the wrong switch type (Kailh blues), so I brought up the issue to customer support and they quickly resolved my issue and sent me replacements. No other electronics website has ever been this fast and with as good customer support and I fully intend to buy more keyboard parts from them in the future. I just wish they had LEDs in stock. 10/10 experience, would definitely recommend this company to a friend.

Excellent Customer Service I ordered some keycaps and the product did not exactly match the photo on the product listing. I would've given a 3-star rating for the product, but the service made me reconsider the entire shopping experience. Customer Service is 5-stars, so I'll settle on an average total of 4-stars. I reached out to support and they cleared up some confusion about terminology. Isaac is knowledgeable, while also being attentive to small details. We were able to quickly and reasonably negotiate a satisfactory resolution. I trust mechanicalkeyboards.com and I would gladly shop with them again.

Very satisifed new customer I'm a brand new customer (as well as a new mechanical keyboard enthusiast). My first order came in SO fast, and everything was packaged perfectly. I really love how I can order switches in increments/packs of 10 (but still get a discount for ordering a lot more). That way I can just order a small pack of 10 without committing to a (possibly expensive) entire set of 100+ switches. I am definitely going to order again. Customer for life!

Super good customer service Super good customer service. The staff answeared my questions concerning pre-ordered items and additional purchases very fast via email. I had no problem adding another item to an already made order (this way i didn’t have to pay the shipping fee twice). Thumbs up for mechanicalkeyboards.com! Will be ordering from here again!

Should have read the return policy… Should have read the return policy before hand because Jesus, it seems as if they want the product to be newer than it came before. I hate companies (in which I've only come across three this being the third) that make it a hassle to return items, literally the biggest turn off. didn't even start the return process because you can already tell it's gonna be a horrible experience. would rather just take a loss and never have to deal with companies like this.