Live2support’s Review! Simple and Reliable Live Chat Service I was wondered when I signed up for free trial of live2support. They offer live support & real time visitor monitoring. They provide excellent service so I can clear my doubt instantly and encourage them to come back soon. Page is having a very simple layout with the information clearly divided into specific categories; their support is just one click away.

Unreliable The support they provide is useless, some might even lie to you just to get you to purchase something. I've had really bad experience with these people and sometimes I've received the exact opposite of support, they brought problems to me. What makes it even worse is that you can hardly communicate with them because their english is so bad.

The true value for money Well I have been using Live2Support for 9 months now for my online gaming site and it has helped me to extend optimum customer support through live chat. My clients love the fact that we are available at a click of button to handle their queries and my support team can handle these queries while working on other tasks. It saves me cost, time and resources. Thumbs up.

not fit for purpose avoid at all costs Live2Support & their parent company ProProfs.com are NOT FIT FOR PURPOSE, their server is down for whole weekends, they have no phone support, no email support and ironically no chat support. Avoid these Indian companies AT ALL COSTS

Perfect live chat plugin for small business also I recently went ahead and installed Live2Support on my website. It seems to be working well and service has not been interrupted even once. However, I have an issue with the software service. More specifically, I have an issue with their customer service. On a couple of occasions initially, I went to their live chat window because I had a few questions. I found a queue. The wait wasn’t long, just a couple of minutes. I am sort of impatient and don’t like to wait. This indicates to me however that their service is really popular and they have many customers. This is good because it tells me that there are many other websites using their live chat service. Lately, this problem has disappeared and I am able to receive customer support promptly through their live chat. This has helped me with my learning curve since I am a small business and we all wear multiple hats out here.