Helpful to Connect with your Customers Live2Support provides highly reliable and affordable live chat service with 24/7 customer support. Live2support offers user friendly services.

Cost Effective Live Chat Solution There are many advantages that a person comes to know about only after using the service like live2support. A visitor chat window can create a good brand value for the organization as logo can be placed on it. This all depends on customization of the chat window. Offline messages can be used to keep in contact with the customer even when there is no operator to provide the support. Live2support live chat service provides these certain features which increase the usability of that product more.

Perfect live chat plugin for small business also I recently went ahead and installed Live2Support on my website. It seems to be working well and service has not been interrupted even once. However, I have an issue with the software service. More specifically, I have an issue with their customer service. On a couple of occasions initially, I went to their live chat window because I had a few questions. I found a queue. The wait wasn’t long, just a couple of minutes. I am sort of impatient and don’t like to wait. This indicates to me however that their service is really popular and they have many customers. This is good because it tells me that there are many other websites using their live chat service. Lately, this problem has disappeared and I am able to receive customer support promptly through their live chat. This has helped me with my learning curve since I am a small business and we all wear multiple hats out here.

A real value addition to servce I am using live chat service from live2support for last six years Based on my experience I would like to point few things here. the use of chat is not only to get the better on line sale it is also used to provide supports to the existing clients. Live chat service on website makes the real time interactions possible. Besides that live chats softwares can be integrated with third party software that provides more functionality to both of the services. Popup are reactive in nature where as live chats can be proactive also and at last there is always a human brain sitting behind the live chat to do the brain mapping of the visitor which is not possible in case of popup which have a uniform approach to the customer.

Simple and customizable It’s designed to be simple and smart and integrates with all the popular contemporary CRMs available in the market with an option to integrate with your in-house built customized CRM. While live2support integration code itself is copy and paste, there are plugins available for content management and ecommerce systems, including Shopify, Wordpress, Joomla and lot others. Unlike many live chat programs, Live2Support can be customized to fit your unique branding and style. You can also have its “powered by” logo removed, making sure your customers get a seamless experience from start to finish.