Cost Effective Live Chat Solution I am glad to mention here that Live2Support offers a robust live chat system with extensive features and at affordable price. Its wide-ranging intelligence capabilities provide extensive customer information; closely examine customer behavior and web analytic. Live2Support can re-actively or proactively activate right chat invitation to right customer at right time. It has automatic or user defined chat routing to efficiently utilize resources.

Unreliable The support they provide is useless, some might even lie to you just to get you to purchase something. I've had really bad experience with these people and sometimes I've received the exact opposite of support, they brought problems to me. What makes it even worse is that you can hardly communicate with them because their english is so bad.

Cost Effective Solution Live2Support for our WebPages is the coolest thing since the life in this planet. This program gives voice to brand, improve high value engagement and define a meaningful relationship with site visitor. It reaches out to customers automatically through proactive chat and therefore improves sales. It can be configured in different languages. It use advanced analytics to create unique and personalized experience for each targeted visitor. We have been around for eight years with this service. Besides that it is economical also.

Simple and customizable It’s designed to be simple and smart and integrates with all the popular contemporary CRMs available in the market with an option to integrate with your in-house built customized CRM. While live2support integration code itself is copy and paste, there are plugins available for content management and ecommerce systems, including Shopify, Wordpress, Joomla and lot others. Unlike many live chat programs, Live2Support can be customized to fit your unique branding and style. You can also have its “powered by” logo removed, making sure your customers get a seamless experience from start to finish.

not fit for purpose avoid at all costs Live2Support & their parent company ProProfs.com are NOT FIT FOR PURPOSE, their server is down for whole weekends, they have no phone support, no email support and ironically no chat support. Avoid these Indian companies AT ALL COSTS