Kimberly Krakat
GBTHEY WONT RETUN MONEY FROM A FRADULANT PURCHASE I have a Amazon account, well in the beginning of January my bank card along with my wallet was stolen. I reported it to my bank right away, not realizing someone would have hacked into my Amazon account and purchasing a $1800.00 PC. My bank card would not work as it was considered stolen by my bank so when the person who ordered this PC tried to use my bank card, Amazon took it upon themselves to say "Hey her bank card is not working so were going to charge it to another persons card on her account with a totally different name linked to it. So now my fathers card was charged $1800.00 from this company J-Tech Digital, Inc. I have been in contact with J-Tech Digital, Inc. and Amazon regarding this matter. I never received the PC as who ever signed for it( a TSMITH) intercepted it at FedEx and now the company J-Tech Digital, Inc. will not refund a fraudulent purchase on my Amazon account for something that i never purchased or received. Now there insisting that I did receive it and they will not refund the money until I return the PC!! HOW CAN I RETURN SOMETHING THAT I NEVER ORDERED NOR RECIEVED..I HAVE NOTING TO RETURN...This company has the dumbest people who do not understand what I and Amazon is stating to them. I would never recommend this company, especially after seeing such bad reviews on them. Now I guess ill have to go to the Better Business Bureau on this matter!
Lee
GBWarning! 50% restocking fee on returns. Had I known there would be a 50% restocking fee (in this case $500) I would never have done business with them. The computer was returned in the exact condition I received it and within 30 days, I have no idea how they can do business like this. Just FYI