BeHonest
GBTerrible experience trying to get a… Terrible experience trying to get a pre-owned item up and running. Paid for their "used equipment fee" to register a pre-owned item. After more than 3 months of attempting to get their software to run on my Mac I had to scrap the whole project. Less than stellar customer service. Hard to get a hold of their one main tech guy (Jeremy) & on top of that kept getting emails from sales asking if I wanted to purchase other equipment. Huge bummer because they have a very small competitor market. But you've been warned. This company comes with a lot of set up headaches. Not worth it.
Ashley
GBI was very pleased with the purchase experience. The product worked as I expected I needed this product so I could hook up a Roku with only HDMI output to my older Harmon Kardon Receiver that only has optical digital input. After reading all the review online I was a little concerned because there were a couple of reviews stating that the picture quality was not good. That is not my experience at all. I am extremely picky about picture and audio quality and this thing delivers on both. On a 60" Samsung I can't tell the difference in picture quality with the J-Tech in the mix. Great product. I would highly recommend it.