SCAM! If you want your phone stolen use this company. They received my phone on May 2nd. May 5th got an email that payment was being sent. On May 13th I got another email that payment was being sent. I waited till the 27th to contact them because no check ever came in the mail. They emailed me a PDF check the next day but got sent back for insufficient funds after I deposited it. I then contacted them again and was told it would be looked into and sent to management and marked urgent but now they stopped communication with me. BEWARE!

It’s not the value until they inspect your phone Even though my phone fit their requirements for being in top condition, when they received it, they found two issues (that weren’t listed as criteria), and countered with a lower purchase price. I accepted the lower price, to avoid the time to get it back and try another (I accepted what they say they found too). Point is, I didn’t get the price their website made it seem I would get, so be aware.

Will steal your phone I should of read the reviews and researched this company first. I originally dealt with these people back in may 2023. Received a email that there was an issue with the sim lock. I confirmed with them that the phone was indeed unlocked and May 31, 2023 was the last I heard of from these people. I went to check their website to see if there was any kind of address or phone number, to find out they have taken down their website as well. I am so mad at myself for allowing myself to fall for this.

Initially I was little hesitant to sell… Initially I was little hesitant to sell my phone with them by seeing the few 1 star negative reviews. But after had a nice experience with them, I realized that, it's absolutely fake review. Recell.io gave me best offer. I sent my phone to them and they acknowledged the receipt of my phone. After inspecting it they adjusted my offer, because they thought my phone wasn't an unlocked phone. I wrote an email to them explaining it's an unlocked phone. They again inspected it and honored my promised sale price. Within few days I received my payment cheque.

DO NOT DO BUSINESS WITH RECELL May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emails stating they'll follow up and get back to me within 24 business hours. June 2 2023 - Sent another follow up email for an update June 5 2023 - Ariel: "I will found out and let you know" June 12 2023 - Sent yet another follow up email June 15 2023 - Sent yet another follow up email, still no response June 27 2023 - Sent yet another follow up email, still no response Closing in on 2 months and this one reputable company has gone dark and are stealing people's phones. DO NOT DO BUSINESS WITH RECELL