JZ
GBTHIS COMPANY DOESNT EVEN DESERVE 1 STAR… THIS COMPANY DOESNT EVEN DESERVE 1 STAR TBH. I SENT THEM MY IPHONE 12 BACK IN THE BEGINNING OF MAY. I RECEIVED AN EMAIL CONFIRMATION STATING THE PHONE WAS RECEIVED 5/12/23. THE OFFERED LESS THAN MY QUOTE. I DECLINED THE OFFER AT FIRST BUT THEN, THEY OFFERED ME MORE ON 5/15/23, SO I ACCEPTED. WAS TOLD I WOULD RECEIVE MY CHECK WITHIN 7 BUSINESS DAYS. IT WASNT MAILED ON TIME, I CONTINUED TO EMAIL THEM AND WAS TOLD THERE WAS A DELAY ON PAYMENTS BECAUSE THEY WERE SO BUSY. MY CHECK WAS FINALLY MAILED ON 5/30/23. I DEPOSITED THE CHECK ON 6/12/2023 AND ON 6/14/2023 SAW THAT THE CHECK WAS RETURNED. I CONTACTED MY BANK AND WAS TOLD IT WAS RETURNED DUE TO INSUFFICIENT FUNDS. IVE BEEN SENDING THIS COMPANY EMAILS EVERYDAY SINCE AND HAVE NOT RECEIVED ANY RESPONSE AT ALL. SO I LOST OUT ON MY MONEY AS WELL AS MY PHONE!!
Diane McConnell
GBTop dollar and quick! Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and a mailing label immediatly. I was notified promptly when my phone was received, confirmed that the phone was in the condition that I had claimed, and when my payment was in process. The whole process took only about two weeks. I highly recommend this company to anyone who wants to sell a cell phone.
Ronnie Taylor
GBThey stole my phones and didn’t pay Currently owed $1000+ by Recell. They sent me a check for partial payment and it bounced. They are making no efforts to fix the situation. Edit: I have received payment for the bounced check after countless emails, currently waiting for payment for 2 other orders. Will update next week when I hear back. Another update: they stopped responding to me again, threatened to not pay me unless I remove the reviews. I told them I would remove the reviews once I’m paid. I am still owed. Beware, they will steal your phones and not pay you
Steven
GBReceived price as quoted, highest of all trade-ins! I sent in my iPhone 12 Pro Max for the quoted estimate, highest of all trade-in values, and upon inspection I received the full original quote. I was notified throughout the process but didn't receive my payment as anticipated. I called the recell.io support staff, they were helpful and kindly expedited my device payment. I would recommend their service to anyone trading in electronic devices!
Willy Pesnec
GBEasy transaction, quick refund I dropped my old but perfectly functioning iPhone6S in salt water. Unfortunately I could not resuscitate it and therefore started looking for options to recycle it and get some money back. Recell offered the most money as well as totally free shipping. I packaged the phone, printed the return label, posted it and a few days later received my Paypal credit.