Emily Rodriguez
GBSCAMMERS! SCAMMERS!! STOLE MY PHONE! Seems like this is a common issue with this company. They received my phone and i accepted their low ball offer. Was told id receive payment within 7 business days and never did!! Now they wont reply to any of my emails. I am calling the local police department asap!!
Ronnie Taylor
GBThey stole my phones and didn’t pay Currently owed $1000+ by Recell. They sent me a check for partial payment and it bounced. They are making no efforts to fix the situation. Edit: I have received payment for the bounced check after countless emails, currently waiting for payment for 2 other orders. Will update next week when I hear back. Another update: they stopped responding to me again, threatened to not pay me unless I remove the reviews. I told them I would remove the reviews once I’m paid. I am still owed. Beware, they will steal your phones and not pay you
Diane McConnell
GBTop dollar and quick! Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and a mailing label immediatly. I was notified promptly when my phone was received, confirmed that the phone was in the condition that I had claimed, and when my payment was in process. The whole process took only about two weeks. I highly recommend this company to anyone who wants to sell a cell phone.
Stephen J
GBSCAM! If you want your phone stolen use this company. They received my phone on May 2nd. May 5th got an email that payment was being sent. On May 13th I got another email that payment was being sent. I waited till the 27th to contact them because no check ever came in the mail. They emailed me a PDF check the next day but got sent back for insufficient funds after I deposited it. I then contacted them again and was told it would be looked into and sent to management and marked urgent but now they stopped communication with me. BEWARE!
John Kirby Cadaing
GBDO NOT DO BUSINESS WITH RECELL May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emails stating they'll follow up and get back to me within 24 business hours. June 2 2023 - Sent another follow up email for an update June 5 2023 - Ariel: "I will found out and let you know" June 12 2023 - Sent yet another follow up email June 15 2023 - Sent yet another follow up email, still no response June 27 2023 - Sent yet another follow up email, still no response Closing in on 2 months and this one reputable company has gone dark and are stealing people's phones. DO NOT DO BUSINESS WITH RECELL