lost 400 dollars I sold my iphone to them and accepted their offer for 400 and never heard from them again please stay far away from this company unless you want your phone stolen!!!

SCAM! If you want your phone stolen use this company. They received my phone on May 2nd. May 5th got an email that payment was being sent. On May 13th I got another email that payment was being sent. I waited till the 27th to contact them because no check ever came in the mail. They emailed me a PDF check the next day but got sent back for insufficient funds after I deposited it. I then contacted them again and was told it would be looked into and sent to management and marked urgent but now they stopped communication with me. BEWARE!

DO NOT DO BUSINESS WITH RECELL May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emails stating they'll follow up and get back to me within 24 business hours. June 2 2023 - Sent another follow up email for an update June 5 2023 - Ariel: "I will found out and let you know" June 12 2023 - Sent yet another follow up email June 15 2023 - Sent yet another follow up email, still no response June 27 2023 - Sent yet another follow up email, still no response Closing in on 2 months and this one reputable company has gone dark and are stealing people's phones. DO NOT DO BUSINESS WITH RECELL

Sent in my iphone 13 mini and only got… Sent in my iphone 13 mini and only got 1 email saying you’re currently in queue for payment and payments are processed within 7 business daysand got nothing, stay away from this place

Easy transaction, quick refund I dropped my old but perfectly functioning iPhone6S in salt water. Unfortunately I could not resuscitate it and therefore started looking for options to recycle it and get some money back. Recell offered the most money as well as totally free shipping. I packaged the phone, printed the return label, posted it and a few days later received my Paypal credit.