DO NOT DO BUSINESS WITH RECELL May 10 2023 - iPhone 12 Pro Max sent to their facility, inspected, and accepted offer May 21 2023 - Sent follow up email regarding payment status May 22 2023 - Ariel (Customer Support) emails stating they'll follow up and get back to me within 24 business hours. June 2 2023 - Sent another follow up email for an update June 5 2023 - Ariel: "I will found out and let you know" June 12 2023 - Sent yet another follow up email June 15 2023 - Sent yet another follow up email, still no response June 27 2023 - Sent yet another follow up email, still no response Closing in on 2 months and this one reputable company has gone dark and are stealing people's phones. DO NOT DO BUSINESS WITH RECELL

Top dollar and quick! Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and a mailing label immediatly. I was notified promptly when my phone was received, confirmed that the phone was in the condition that I had claimed, and when my payment was in process. The whole process took only about two weeks. I highly recommend this company to anyone who wants to sell a cell phone.

Absolute Scam Absolute Scam! Stolen my phones over $3000. Sold my phones to them in March. Recieved an email claiming they have initialed my paper check in April, however, nothing was received since then. Asked for reissue a echeck but no response since May. Today is June.15. Looking for legit solution now. Stay away from this scam company please!

THIS COMPANY DOESNT EVEN DESERVE 1 STAR… THIS COMPANY DOESNT EVEN DESERVE 1 STAR TBH. I SENT THEM MY IPHONE 12 BACK IN THE BEGINNING OF MAY. I RECEIVED AN EMAIL CONFIRMATION STATING THE PHONE WAS RECEIVED 5/12/23. THE OFFERED LESS THAN MY QUOTE. I DECLINED THE OFFER AT FIRST BUT THEN, THEY OFFERED ME MORE ON 5/15/23, SO I ACCEPTED. WAS TOLD I WOULD RECEIVE MY CHECK WITHIN 7 BUSINESS DAYS. IT WASNT MAILED ON TIME, I CONTINUED TO EMAIL THEM AND WAS TOLD THERE WAS A DELAY ON PAYMENTS BECAUSE THEY WERE SO BUSY. MY CHECK WAS FINALLY MAILED ON 5/30/23. I DEPOSITED THE CHECK ON 6/12/2023 AND ON 6/14/2023 SAW THAT THE CHECK WAS RETURNED. I CONTACTED MY BANK AND WAS TOLD IT WAS RETURNED DUE TO INSUFFICIENT FUNDS. IVE BEEN SENDING THIS COMPANY EMAILS EVERYDAY SINCE AND HAVE NOT RECEIVED ANY RESPONSE AT ALL. SO I LOST OUT ON MY MONEY AS WELL AS MY PHONE!!

Easy transaction, quick refund I dropped my old but perfectly functioning iPhone6S in salt water. Unfortunately I could not resuscitate it and therefore started looking for options to recycle it and get some money back. Recell offered the most money as well as totally free shipping. I packaged the phone, printed the return label, posted it and a few days later received my Paypal credit.