Adubb
GBAmazing customer service plus amazing payout. Win win This was my first experience of selling a phone online. The amazing customer service that was provided made it an extremely easy process. They do not have a cart like most other websites I visited so I made a quick call to ask about it. Not only did my questions get answered they actually processed all 3 of my transactions for me. If you are looking for the highest payout for old electronics and the best customer service that exists, don't hesitate to use recell.io. You most certainly won't regret it.
JZ
GBTHIS COMPANY DOESNT EVEN DESERVE 1 STAR… THIS COMPANY DOESNT EVEN DESERVE 1 STAR TBH. I SENT THEM MY IPHONE 12 BACK IN THE BEGINNING OF MAY. I RECEIVED AN EMAIL CONFIRMATION STATING THE PHONE WAS RECEIVED 5/12/23. THE OFFERED LESS THAN MY QUOTE. I DECLINED THE OFFER AT FIRST BUT THEN, THEY OFFERED ME MORE ON 5/15/23, SO I ACCEPTED. WAS TOLD I WOULD RECEIVE MY CHECK WITHIN 7 BUSINESS DAYS. IT WASNT MAILED ON TIME, I CONTINUED TO EMAIL THEM AND WAS TOLD THERE WAS A DELAY ON PAYMENTS BECAUSE THEY WERE SO BUSY. MY CHECK WAS FINALLY MAILED ON 5/30/23. I DEPOSITED THE CHECK ON 6/12/2023 AND ON 6/14/2023 SAW THAT THE CHECK WAS RETURNED. I CONTACTED MY BANK AND WAS TOLD IT WAS RETURNED DUE TO INSUFFICIENT FUNDS. IVE BEEN SENDING THIS COMPANY EMAILS EVERYDAY SINCE AND HAVE NOT RECEIVED ANY RESPONSE AT ALL. SO I LOST OUT ON MY MONEY AS WELL AS MY PHONE!!
Diane McConnell
GBTop dollar and quick! Selling my old phone to Recell was a very positive experience. I decided to try Recell initially because the quoted price was the highest compared to competitors. I was emailed simple instructions and a mailing label immediatly. I was notified promptly when my phone was received, confirmed that the phone was in the condition that I had claimed, and when my payment was in process. The whole process took only about two weeks. I highly recommend this company to anyone who wants to sell a cell phone.
The Pattons
GBIt’s not the value until they inspect your phone Even though my phone fit their requirements for being in top condition, when they received it, they found two issues (that weren’t listed as criteria), and countered with a lower purchase price. I accepted the lower price, to avoid the time to get it back and try another (I accepted what they say they found too). Point is, I didn’t get the price their website made it seem I would get, so be aware.
Ronnie Taylor
GBThey stole my phones and didn’t pay Currently owed $1000+ by Recell. They sent me a check for partial payment and it bounced. They are making no efforts to fix the situation. Edit: I have received payment for the bounced check after countless emails, currently waiting for payment for 2 other orders. Will update next week when I hear back. Another update: they stopped responding to me again, threatened to not pay me unless I remove the reviews. I told them I would remove the reviews once I’m paid. I am still owed. Beware, they will steal your phones and not pay you