Getting to Support should be easier. Getting to Support should be easier. For someone from overseas just offering the 0800 phone is difficult. By email would be easier. The interested could prepare a text in their language, translate to English and make themselves understood by the Support.

Does not display properly on 4k Windows 10 The app on windows does not display properly in 4k which is the only real choice for my laptop where I need to run it. I have been a loyal customer for over 20 years and now I'm being told that there is no fix for the problem and no estimated time for a fix to go into place. I feel really let down. Now, I hear that IpSwitch has been bought out and I have not received a response what they are going to do about my problem.

OK product, bad licensing policy I have used WSFTP pro for many years -- practically daily. The product itself is not bad, but they have found that they can't really add much to it, so they do things like restricting your license to only one machine. It's kind of a ripoff given that there are other (free) products available. I have not had great interactions with their support staff either. If you are a first-time buyer: just say no. Many of us are kind of locked in because the product has stored login information in a way that is not easily exportable to other programs. I am in the process of migrating to another system so I can get free of the tyranny.

Worst tech support I have ever… Worst tech support I have ever encountered. Takes an act of congress to reinstall and activate software after a crash. They say to call tech support to get it reactivated but then say you can't contact tech support without a support contract.

You do not have to be a computer nerd… You do not have to be a computer nerd to use Ipswitch. The user interface for moving files couldn't be simpler. FIles can be moved by simply dragging them from a computer folder to a website folder or vice versa. Also, the Iipswitch help menu shows how easy it is to create scripts that upload or download files from a website to a computer and schedule the scripts to run once a day or every 5 minutes.