Purchase/upgrade has bugs and can make the application unusable The application works great, but I've had trouble with the program upgrading. I used the free version without issue, then I purchased it and it won't work. Gives me an error and I can't uninstall the original free version. I've been a web developer for over 20 years so I'm highly experienced with installing programs, etc. It's been so annoying that I'm considering finding another solution and taking the purchase of wsftp as a total loss, because I have to have something that works. I've done some research and this is not an isolated issue. There are work arounds posted, so far no luck, but a good product would not require work arounds. It's a shame because the product works great, just your purchase/upgrade functionality is flawed.

I have used the Ipswitch FTP software… I have used the Ipswitch FTP software for many years. When my computer crashed and I could't download the old version of the software I purchased the current version. On the surface at least it appears identical to the old version I used everyday for about 10 years. It's easy to install and set up, always dependable, and is a real workhorse. Its a GREAT software product and I've always found the support to be quick and spot on...It's obviously a GREAT company too!!!

somewhat intuitive somewhat intuitive, flexible and convenient to use. The transfer of files is quick and seamless. However, you do need to know what you are doing. It is a little bit confusing to navigate through the file structure, but this depends on how the file structure is set up. It may take about an hour of use or for some people, more time, to get used to the requirements of the system. Once this is done, the system is relatively easy to use and it works great.

Worst tech support I have ever… Worst tech support I have ever encountered. Takes an act of congress to reinstall and activate software after a crash. They say to call tech support to get it reactivated but then say you can't contact tech support without a support contract.

As I understand it As I understand it, if I reset my computer operating system I no longer have Ipswitch WS_FTP Pro 12. What a sham. $49.95 for a one-time install. I will never buy this product again. And I will never advise anyone else to buy it. $49.95 for 1 activation. What a rip off. Keith Rose