I have used the Ipswitch FTP software… I have used the Ipswitch FTP software for many years. When my computer crashed and I could't download the old version of the software I purchased the current version. On the surface at least it appears identical to the old version I used everyday for about 10 years. It's easy to install and set up, always dependable, and is a real workhorse. Its a GREAT software product and I've always found the support to be quick and spot on...It's obviously a GREAT company too!!!

Purchase/upgrade has bugs and can make the application unusable The application works great, but I've had trouble with the program upgrading. I used the free version without issue, then I purchased it and it won't work. Gives me an error and I can't uninstall the original free version. I've been a web developer for over 20 years so I'm highly experienced with installing programs, etc. It's been so annoying that I'm considering finding another solution and taking the purchase of wsftp as a total loss, because I have to have something that works. I've done some research and this is not an isolated issue. There are work arounds posted, so far no luck, but a good product would not require work arounds. It's a shame because the product works great, just your purchase/upgrade functionality is flawed.

The Ipswitch products I use… The Ipswitch products I use (What'sUpGold & Log Management) are go-to tools in our shop... What'sUPGold is very powerful and it provides us with round-the-clock monitoring of our environment. Log Management is an older product with an out-of-date GUI which needs to be refreshed and made easier to use. It's not as good as some of the SEIM tools on the market today. I find Ipswitch's technical support to be very good once you engage them, their technical support website is not as easy to maneuver through as other sites I'm used to.

Great product with many useful… Great product with many useful features. Service support is also exceled and very proactive in their investigation. I'm sure that we keep using their great product range in many years to come.

Getting to Support should be easier. Getting to Support should be easier. For someone from overseas just offering the 0800 phone is difficult. By email would be easier. The interested could prepare a text in their language, translate to English and make themselves understood by the Support.