Purchase/upgrade has bugs and can make the application unusable The application works great, but I've had trouble with the program upgrading. I used the free version without issue, then I purchased it and it won't work. Gives me an error and I can't uninstall the original free version. I've been a web developer for over 20 years so I'm highly experienced with installing programs, etc. It's been so annoying that I'm considering finding another solution and taking the purchase of wsftp as a total loss, because I have to have something that works. I've done some research and this is not an isolated issue. There are work arounds posted, so far no luck, but a good product would not require work arounds. It's a shame because the product works great, just your purchase/upgrade functionality is flawed.

You do not have to be a computer nerd… You do not have to be a computer nerd to use Ipswitch. The user interface for moving files couldn't be simpler. FIles can be moved by simply dragging them from a computer folder to a website folder or vice versa. Also, the Iipswitch help menu shows how easy it is to create scripts that upload or download files from a website to a computer and schedule the scripts to run once a day or every 5 minutes.

Great product with many useful… Great product with many useful features. Service support is also exceled and very proactive in their investigation. I'm sure that we keep using their great product range in many years to come.

Getting to Support should be easier. Getting to Support should be easier. For someone from overseas just offering the 0800 phone is difficult. By email would be easier. The interested could prepare a text in their language, translate to English and make themselves understood by the Support.

Don't go near these folks they are crooks I paid for a software product and never received the software download or activation key. This outfit is like pulling teeth, every time I have to deal with them it gives me a head and stomach ache. This time out I just let them steal my money because no attempt to contact them works. If you want an honest software company go somewhere else