Does not display properly on 4k Windows 10 The app on windows does not display properly in 4k which is the only real choice for my laptop where I need to run it. I have been a loyal customer for over 20 years and now I'm being told that there is no fix for the problem and no estimated time for a fix to go into place. I feel really let down. Now, I hear that IpSwitch has been bought out and I have not received a response what they are going to do about my problem.

Purchasing process is bad Purchasing process is bad. Paying is easy, but information on retreiving the download for this product is not very clear. You must register to the community, whereupon you are supposed to find your purchased products on your Products page. Despite the message stating "Products for new contacts and online orders can take up to 1 hour to show under My Products" my purchased product has not shown up after waiting several hours. So on the whole, not very satisfying at all. In this digital age you could expect a smoother transaction.

We’ve been using Ipswitch products for business and personal purposes. We’ve been using Ipswitch products for many years; they have great products with excellent support. Thank you for the support you have provided to keep the business up and running. We received support by them, even long after our support agreement was expired and there was no delay when we had the need.

Worst tech support I have ever… Worst tech support I have ever encountered. Takes an act of congress to reinstall and activate software after a crash. They say to call tech support to get it reactivated but then say you can't contact tech support without a support contract.

I can't quit you Ipswitch! I started using Ipswitch in 2004 while working as a webmaster and found the product to be very reliable with features to control large user groups and track files. Retirement started 5 years ago and recently, after being a bit bored, took on a volunteer webmaster position. My first choice, over all the free ftp apps, was and still is Ipswitch. Even though I am on a limited income, the money spent is well worth it. Ipswitch is a reliable, stable application that is easy to use and hard to forget.