They do not "deliver" I sent a 3 pound medicine package for a person in Havana. Besides the 45 dollars I paid ( 15 dolars a pound) and the 3 percent fee for paying with a credit card, the person in Cuba was supposed to pay 100 cuban pesos (the delivery is in a province other than Havana). I am not complaining about the fees because I paid that money so they could take the package to the person's house. It didn't happen, the person had to go get the package himself. Very disappointed.

bad service with the customer I have already sent you 5 emails. I think that should do it. Without a reasonable answer. Only standard authored answers. bad service with the customer. Several times written. Credit transfer not made .But Money from Paypal deducted.

DimeCuba... simply the best Rosa was a great customer service representative, she was so helpful. THANKS A LOT. ALEJANDRO and she gave me the right answer alltime, and finally he fixed my issues so quickly, thanks a lot again.

Buenos días Hi, I give that score for the great service that I received although I have not yet traveled but I think the trip is good especially for Miss Dalieny who was the person who attended me was very kind and attentive thank you very much greetings

This is the second time I buy food for… I had some delivery issues with Dimecuba, due to COVID19 but they took good care of me. their food is of great quality and I recommend them.And I'm very grateful for the custumer service given to me by Alicia the supervisor from Dimecuba.