Absolutely and totally fraudulent! Ordered merchandise online for $278 with no problem, instant payment via PayPal (the only form of payment they accept). Confirmation email received, but that was the end of it. Never heard again. Tried contacting them by phone and email numerous times, but no answer and no reply. Finally opened a PayPal dispute, escalated to claim, finally resolved in my favor when Digitlook failed to reply to PayPal within 10 days as required. Claim decided in my favor by PayPal, but Digitlook only had $125 in their account, so that's all PayPal could return to me. I'm now simply screwed by Digitlook and PayPal for the remaining $153. DO NOT DEAL WITH THIS SCAM ARTIST! Don't use PayPal if you have a credit card alternative, and don't expect PayPal to "guarantee" your payment if it's not through eBay but instead used for this kind of 3rd-party payment. You'll just get screwed like I did, even though Digitlook is obviously a criminal thief and should be in jail. Noticed that they also did not reply to BBB in Illinois, per a omplaint against them there.

COMPLETE SCAM! There is one guy called Leo who runs this company, he is a scam artist, I ordered my product and and 3 days later after I sent an e-mail I'm told it's backordered and will be shipped in 1 week. It never gets shipped, then after more e-mails it mysteriously gets voided and I'm told a refund has been issued. I never received a refund! Reported to various agencies.

TOTAL SCAM WAS CHARGE ON CREDIT CARD... GOT AN EMAIL THAT ORDER WAS CANCEL HAVENT RECIVED A REFUND, NOT HOLDING MY BREATH

SCAM Stay away Wish i had read these reviews prior to ordering from Digitlook. Company took my Christmas order, charged my credit card, and than sent me an email canceling the order a few days later. No explanation, no customer service - voice messages unanswered. Am now battling w/ CC company to reverse charges Stay away from these scumbags!!!!

Poor Customer Service I ordered my item which functioned poorly and wasn't as described and now they won't respond to my e-mails requesting a return. DO NOT BUY HERE!!!!! PAY THE EXTRA MONEY AND SHOP SOMEWHERE LEGIT!!!