always unavailable to reach so im speaking as a merchant. we signed up to pricegrabber.com and we submitted our feeds for review. They came back and rejected our feeds. They also assigned us to a technical person who is always unavailable to reach. We wanted to call them so we could resubmit our feeds but noone was available. Their tech person Alex is always unavailable, we called him 3-4 times, left voicemails but no response. Then we called their main phone number, remarkable to say that we had to go through a third party website to find because they dont disclose it through their site, and we still got noone to answer the phone to help us. We are not canceling our account and moving to some other service. There is no point. You are not dealing with any sort of professional company that provides customer service nor they would care less about service. They sit down, charge you and do nothing without providing any sort of support Avoid

Lack of Support & Communication We have been trying to go live with Pricegrabber for about 8 weeks now, and have waited for about 6 weeks for the account to be approved. The so called assigned account rep has been very unresponsive and vague with his answers. I guess they are generating so much revenue, they don't really care for additional revenue. It's a shame that Pricegrabber puts so little effort in customer support and business development. Anyway, Pricegrabber is not the right fit for us and I hope it will work out for those of you who are looking to advertise on its platform.

Beware of Pricegabber promises A promised award for rating Pricegrabber experience never materialized. Two responses from them promised a check, but never delivered. They now totally ignore me. Doesn't speak well to relying on them for anything.

Stay away i signed up with them and i uploaded 1 product and i found a product that i wanted to sell on there site and they put my account on hold. i have sent them an email and no response yet. Stay away from them

Rarely any issues. Quick merchant inquiry response time. Reports always available. I've yet to have any real issue with PriceGrabber as a merchant, and we've been with them since 2009 at least. Our agent is very responsive, reports are reliably available and very granular, their listing and bidding options are among the most varied among comparison shopping engines, and any technical issues we've had with our feeds have either been a mistake on our end, or quickly identified by PriceGrabber's support. My only gripes have been minor at best. I'd love web-query options for data reporting, and their product search in the bidding tool through their UI leaves some to be desired, and I'd love an option for a CPA pricing model, but it's all very manageable.