very poor customer service Very poor customer service , doe not respond to your enquiry , i will never buy from here

Pricegrabber electronics Storefront purchase PG search results come up with more than what is keyed into the search box. I purchased 2 electronic items thinking I got a hit for what I was searching, later to find it was an older, discontinued model with just 1 number different from my search. Although PG does have some reputable merchants, there are several that are bogus, have no physical inventory and just post in their stores what's up for auction at auctions.samsclub.com/ at prices over double what the item is sold for at the auction. This tactic is deceitful. I was duped by one of these vendors named Brand_New_Items. I want to prevent this from happening to anyone else. In this economy no one wants to be scammed or ripped off (in my case over 250 on 1 item!). Anyone with a Sam's Club membership and a credit card can bid at their auction site and save the cash these vendors overcharge. This is not the first time I got ripped off by a vendor at PG. Apparently Pricegrabber condones this sort of tactic, they don't mind if customers get ripped off. They removed 3 feedbacks left for Brand_New_Items and put my account on hold.

always unavailable to reach so im speaking as a merchant. we signed up to pricegrabber.com and we submitted our feeds for review. They came back and rejected our feeds. They also assigned us to a technical person who is always unavailable to reach. We wanted to call them so we could resubmit our feeds but noone was available. Their tech person Alex is always unavailable, we called him 3-4 times, left voicemails but no response. Then we called their main phone number, remarkable to say that we had to go through a third party website to find because they dont disclose it through their site, and we still got noone to answer the phone to help us. We are not canceling our account and moving to some other service. There is no point. You are not dealing with any sort of professional company that provides customer service nor they would care less about service. They sit down, charge you and do nothing without providing any sort of support Avoid

Lack of Support & Communication We have been trying to go live with Pricegrabber for about 8 weeks now, and have waited for about 6 weeks for the account to be approved. The so called assigned account rep has been very unresponsive and vague with his answers. I guess they are generating so much revenue, they don't really care for additional revenue. It's a shame that Pricegrabber puts so little effort in customer support and business development. Anyway, Pricegrabber is not the right fit for us and I hope it will work out for those of you who are looking to advertise on its platform.

Such a poor experience I was excited when we first signed up, but after a week of waiting for the normal account approval etc. I decided this might not be the right option for us, so emailed to cancel, never heard back. A few days later we got an email saying the account was approved, well our card was charged so we decided to give it a chance, we did get some sales, however the interface is rudimentary at best. Our main issue is contact, we have an account rep, that must handle over 1k accounts, the turn around for a response is roughly 1 week, on top of that, the rep loses emails. We topped up our account with funds and still don't have any active products after 5 days of them having our money. We emailed the rep last week and the account manager has blatantly ignored the main issue and only addressed the secondary issue which has no effect on our products being listed. I hope this helps anyone who has an inquiry with this company