Bad customer service Bought a 100$ item that was defect. I went in person to their desk and paid cash. Contacted them the next day for a replacement and their policy is No Refund/No Exchange. Their website clearly mentions there is some left in stock so exchange could be easy. They only offer me to take care of the RMA for me. Too bad if they keep my money while I'm waiting 4-6 weeks for a replacement. Totally unacceptable. Ended up buying another one elsewhere and took care of the RMA myself with the manufacturer. Staaayyy aawwwaaayyy.

No customer service I purchased a $500 flight yoke from them. When I opened the box, the packaging had been pre-opened and there was dust all over it. The item was also defective. I contacted them about returning it and they told me to take it up with the manufacturer. Since that didn't work, I pursued the matter with them and they said that their policy clearly state no refunds or exchange. They called me a liar and said they would take legal action against me to prove that the product was new. Stay clear from this retailer.

will definitely order here again Great attention to detail! friendly knowledgeable sales rep, fast shipping!