The experience was 4out of 5 stars… The experience was 4out of 5 stars because you guys phone answering system sucks. We hold because it says you are 2callers in que then it sends to voicemail after 8 minutes of holding. No matter how many times I call back this happens. Other than that my experience was cool.

Long term buyer of Discount Computer… Long term buyer of Discount Computer with satisfactory history of returns and operation until now. Accepted upgrade Laptop when DC could not fill order but it did not work upon receipt. AFTER MANY EMAILS AND PHONE CONVERSATION RETURN LABEL WAS TO BE PROVIDED, NEVER RECEIVED. tHEY HAVE IGNORED REPEATED INQUIRIES. forced to put stop payment on credit card. They can't be trusted anymore.

THIS IS A TERRIBLY BAD COMPANY. COMPUTER ARRIVED NOT WORKING I bought a computer from Discount Computer. It arrived not working. I have sent 8 emails to resolved this and they still keep asking questions that don't resolve it but prolong their time to give a refund. 4 emails are just asking 4 a return label. 3 more were stupid questions about blinking lights that give a code to the problem. And another one was telling me to unplug the computer and hold the button for 60 seconds. THIS IS AN ABSOLUTLY TERRIBLE COMPANY AND THEY ARE PARTNERING WITH WALMART.

No return calls as stated in message while on hold When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.

Terrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...