ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
Lavette
GBNot enough info before payment Not enough info before payment, need to know location, need to know how delivery is being handle, how many days to shipping. I have been on hold for over 30 minutes called early this morning to cancel order I still haven’t spoke with anyone I’m still on hold going on an hour!
Erica Baines
GBThe experience was 4out of 5 stars… The experience was 4out of 5 stars because you guys phone answering system sucks. We hold because it says you are 2callers in que then it sends to voicemail after 8 minutes of holding. No matter how many times I call back this happens. Other than that my experience was cool.
Thomas Morris
GBNo return calls as stated in message while on hold When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.
JLBM Music Lover
GBI bought the Dell optiplex 980, am not happy! I bought the Dell optiplex 980 through Walmart, I have spent at least $75.00 on different cables trying to get the damn thing to recognize the tv I'm using for the monitor. After reading the reviews here, I really believe that Walmart should be ashamed to let this company sell this crap through the Walmart.com site, but since they do maybe Walmart should be held responsible as well. Merry Christmas everyone, I hope y'all get these issues taken care of.