Sarah Matz
GBSpeedy delivery, top notch quality! I am rating Discount Computers 5 stars! The ordering process was simple and easily navigable, plus they send a receipt right away after you order. My computer arrived right on time & DC provided me with a tracking # and confirmation. The monitor, keyboard, mouse, and computer are like BRAND NEW & there's a handy little manual guide too. They also sent a monitor cable and two power cords. The experience as a first time customer has been so satisfactory, I recommend them to everyone. Just waiting for the internet to be installed so I can get windows up & running but so far so GREAT! They provide a step by step link to get windows going too. You will need your own ethernet cable. Thank you, Discount Computers for the excellent product & top notch service, and I will order again!
Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.
Thomas Morris
GBNo return calls as stated in message while on hold When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.
Lavette
GBNot enough info before payment Not enough info before payment, need to know location, need to know how delivery is being handle, how many days to shipping. I have been on hold for over 30 minutes called early this morning to cancel order I still haven’t spoke with anyone I’m still on hold going on an hour!
ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...