No return calls as stated in message while on hold When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.

Long term buyer of Discount Computer… Long term buyer of Discount Computer with satisfactory history of returns and operation until now. Accepted upgrade Laptop when DC could not fill order but it did not work upon receipt. AFTER MANY EMAILS AND PHONE CONVERSATION RETURN LABEL WAS TO BE PROVIDED, NEVER RECEIVED. tHEY HAVE IGNORED REPEATED INQUIRIES. forced to put stop payment on credit card. They can't be trusted anymore.

Do NOT order from this place! It's been going on two weeks since I placed my order and my shipping label was created but my order has yet to be shipped. I have emailed multiple times now and stopped getting responses about 5 days ago. I have asked about a refund process and again no response. I thought I had gotten lucky discovering this site as I needed materials to be able to work from home with everything going on but I feel I have been ripped off. Do NOT order from this place!

Terrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...

Caution Caution: This company uses bait-and-switch tactics. The received computer doesn't match the order—1TB instead of 2TB storage, 8GB instead of 16GB RAM, and an i5 instead of the promised i7. Ordered Windows 11 Pro, got Home. They bank on buyers not checking specs. Refund requested on arrival