Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.
david chase
GBBuyer BEWARE ! The computer arrived nicely wrapped .I spent over 7 hours trying to get it to work ! I got 13 blue screens of death. I reinstalled Windows completely. I got 3 more blue screens !I am DONE wasting time and Walmart will get it back with a strong suggestion they STOP doing business with your company !Since I can't charge you for my valuable time and utter frustration, I will try to prevent you from annoying future customers by spreading the word how absolutely horrible your company operates. There is NO NEED for treating customers this badly by shipping defective computers !
Lavette
GBNot enough info before payment Not enough info before payment, need to know location, need to know how delivery is being handle, how many days to shipping. I have been on hold for over 30 minutes called early this morning to cancel order I still haven’t spoke with anyone I’m still on hold going on an hour!
RIPPED OF CUSTOMER
GBTHIS IS A TERRIBLY BAD COMPANY. COMPUTER ARRIVED NOT WORKING I bought a computer from Discount Computer. It arrived not working. I have sent 8 emails to resolved this and they still keep asking questions that don't resolve it but prolong their time to give a refund. 4 emails are just asking 4 a return label. 3 more were stupid questions about blinking lights that give a code to the problem. And another one was telling me to unplug the computer and hold the button for 60 seconds. THIS IS AN ABSOLUTLY TERRIBLE COMPANY AND THEY ARE PARTNERING WITH WALMART.
Michael Happekotte
GBI called this company twice I called this company twice. The first call was put on hold for about 30 minutes, then is just disconnected. The second time I called, I held for approximately 30 minutes and finally knew what their drill was and hung up. I finally called Walmart where my call was taken immediately. The kind lady told me she would arrange for a full refund and issue a Shipping label. The shipping label was in my email box before the call was completed. I am surprised Walmart contracts with this company.