Lavette
GBNot enough info before payment Not enough info before payment, need to know location, need to know how delivery is being handle, how many days to shipping. I have been on hold for over 30 minutes called early this morning to cancel order I still haven’t spoke with anyone I’m still on hold going on an hour!
Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.
larry berner
GBLong term buyer of Discount Computer… Long term buyer of Discount Computer with satisfactory history of returns and operation until now. Accepted upgrade Laptop when DC could not fill order but it did not work upon receipt. AFTER MANY EMAILS AND PHONE CONVERSATION RETURN LABEL WAS TO BE PROVIDED, NEVER RECEIVED. tHEY HAVE IGNORED REPEATED INQUIRIES. forced to put stop payment on credit card. They can't be trusted anymore.
Thomas Morris
GBNo return calls as stated in message while on hold When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.
RIPPED OF CUSTOMER
GBTHIS IS A TERRIBLY BAD COMPANY. COMPUTER ARRIVED NOT WORKING I bought a computer from Discount Computer. It arrived not working. I have sent 8 emails to resolved this and they still keep asking questions that don't resolve it but prolong their time to give a refund. 4 emails are just asking 4 a return label. 3 more were stupid questions about blinking lights that give a code to the problem. And another one was telling me to unplug the computer and hold the button for 60 seconds. THIS IS AN ABSOLUTLY TERRIBLE COMPANY AND THEY ARE PARTNERING WITH WALMART.