larry berner
GBLong term buyer of Discount Computer… Long term buyer of Discount Computer with satisfactory history of returns and operation until now. Accepted upgrade Laptop when DC could not fill order but it did not work upon receipt. AFTER MANY EMAILS AND PHONE CONVERSATION RETURN LABEL WAS TO BE PROVIDED, NEVER RECEIVED. tHEY HAVE IGNORED REPEATED INQUIRIES. forced to put stop payment on credit card. They can't be trusted anymore.
tara sangster
GBI'm not sure who the problem is with. I'm not sure who the problem is with. However I ordered a couple computers an got email saying it shipped with a tracking number. The number has been making a label for a week. I understand what's going on with covid 19. Just wish there was more communication
AB
GBDo NOT order from this place! It's been going on two weeks since I placed my order and my shipping label was created but my order has yet to be shipped. I have emailed multiple times now and stopped getting responses about 5 days ago. I have asked about a refund process and again no response. I thought I had gotten lucky discovering this site as I needed materials to be able to work from home with everything going on but I feel I have been ripped off. Do NOT order from this place!
ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
Lavette
GBNot enough info before payment Not enough info before payment, need to know location, need to know how delivery is being handle, how many days to shipping. I have been on hold for over 30 minutes called early this morning to cancel order I still haven’t spoke with anyone I’m still on hold going on an hour!