ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
Thomas Morris
GBNo return calls as stated in message while on hold When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.
Michael Happekotte
GBI called this company twice I called this company twice. The first call was put on hold for about 30 minutes, then is just disconnected. The second time I called, I held for approximately 30 minutes and finally knew what their drill was and hung up. I finally called Walmart where my call was taken immediately. The kind lady told me she would arrange for a full refund and issue a Shipping label. The shipping label was in my email box before the call was completed. I am surprised Walmart contracts with this company.
Sarah Matz
GBSpeedy delivery, top notch quality! I am rating Discount Computers 5 stars! The ordering process was simple and easily navigable, plus they send a receipt right away after you order. My computer arrived right on time & DC provided me with a tracking # and confirmation. The monitor, keyboard, mouse, and computer are like BRAND NEW & there's a handy little manual guide too. They also sent a monitor cable and two power cords. The experience as a first time customer has been so satisfactory, I recommend them to everyone. Just waiting for the internet to be installed so I can get windows up & running but so far so GREAT! They provide a step by step link to get windows going too. You will need your own ethernet cable. Thank you, Discount Computers for the excellent product & top notch service, and I will order again!
m Bak
GBCaution Caution: This company uses bait-and-switch tactics. The received computer doesn't match the order—1TB instead of 2TB storage, 8GB instead of 16GB RAM, and an i5 instead of the promised i7. Ordered Windows 11 Pro, got Home. They bank on buyers not checking specs. Refund requested on arrival