Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.
tara sangster
GBI'm not sure who the problem is with. I'm not sure who the problem is with. However I ordered a couple computers an got email saying it shipped with a tracking number. The number has been making a label for a week. I understand what's going on with covid 19. Just wish there was more communication
Zain
GBOrdered through Walmart, Scam Ordered through Walmart. The Discount Computers sent me a different model with missing accessories and no windows 10 Pro key (Possibly Illegal software). Contacted both Walmart and the seller. No response, typical behavior of illegal (scam) business. These problems are happening frequently on Walmart online (shows Walmart involvement). I have now stopped buying from Walmart online.
Michael Happekotte
GBI called this company twice I called this company twice. The first call was put on hold for about 30 minutes, then is just disconnected. The second time I called, I held for approximately 30 minutes and finally knew what their drill was and hung up. I finally called Walmart where my call was taken immediately. The kind lady told me she would arrange for a full refund and issue a Shipping label. The shipping label was in my email box before the call was completed. I am surprised Walmart contracts with this company.
Erica Baines
GBThe experience was 4out of 5 stars… The experience was 4out of 5 stars because you guys phone answering system sucks. We hold because it says you are 2callers in que then it sends to voicemail after 8 minutes of holding. No matter how many times I call back this happens. Other than that my experience was cool.