Thea Williams
GBi bought a desk top that was suppose to… i bought a desk top that was suppose to coome with a 17in montitor and wifi camera and wifi adaptor and got the run around from them now they refuse to awncer their phone or emails and i had to pay for a new screen and still no camera or adaptor this is 3weeks later. i called walmart and they said flat out there was nothing they could do.
david chase
GBBuyer BEWARE ! The computer arrived nicely wrapped .I spent over 7 hours trying to get it to work ! I got 13 blue screens of death. I reinstalled Windows completely. I got 3 more blue screens !I am DONE wasting time and Walmart will get it back with a strong suggestion they STOP doing business with your company !Since I can't charge you for my valuable time and utter frustration, I will try to prevent you from annoying future customers by spreading the word how absolutely horrible your company operates. There is NO NEED for treating customers this badly by shipping defective computers !
Erica Baines
GBThe experience was 4out of 5 stars… The experience was 4out of 5 stars because you guys phone answering system sucks. We hold because it says you are 2callers in que then it sends to voicemail after 8 minutes of holding. No matter how many times I call back this happens. Other than that my experience was cool.
ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
Thomas Morris
GBNo return calls as stated in message while on hold When calling in to get information on computer I was interested in, was placed on hold then told that some one would call me back. Several times this happened and still have never received a call. I did order on line, received yesterday in the evening. Left a message about computer monitors one is bad. And there has still been no reply back.