Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.
m Bak
GBCaution Caution: This company uses bait-and-switch tactics. The received computer doesn't match the order—1TB instead of 2TB storage, 8GB instead of 16GB RAM, and an i5 instead of the promised i7. Ordered Windows 11 Pro, got Home. They bank on buyers not checking specs. Refund requested on arrival
ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
Zain
GBOrdered through Walmart, Scam Ordered through Walmart. The Discount Computers sent me a different model with missing accessories and no windows 10 Pro key (Possibly Illegal software). Contacted both Walmart and the seller. No response, typical behavior of illegal (scam) business. These problems are happening frequently on Walmart online (shows Walmart involvement). I have now stopped buying from Walmart online.
tara sangster
GBI'm not sure who the problem is with. I'm not sure who the problem is with. However I ordered a couple computers an got email saying it shipped with a tracking number. The number has been making a label for a week. I understand what's going on with covid 19. Just wish there was more communication