I'm not sure who the problem is with. I'm not sure who the problem is with. However I ordered a couple computers an got email saying it shipped with a tracking number. The number has been making a label for a week. I understand what's going on with covid 19. Just wish there was more communication

The computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.

Terrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...

Not enough info before payment Not enough info before payment, need to know location, need to know how delivery is being handle, how many days to shipping. I have been on hold for over 30 minutes called early this morning to cancel order I still haven’t spoke with anyone I’m still on hold going on an hour!

Caution Caution: This company uses bait-and-switch tactics. The received computer doesn't match the order—1TB instead of 2TB storage, 8GB instead of 16GB RAM, and an i5 instead of the promised i7. Ordered Windows 11 Pro, got Home. They bank on buyers not checking specs. Refund requested on arrival