JLBM Music Lover
GBI bought the Dell optiplex 980, am not happy! I bought the Dell optiplex 980 through Walmart, I have spent at least $75.00 on different cables trying to get the damn thing to recognize the tv I'm using for the monitor. After reading the reviews here, I really believe that Walmart should be ashamed to let this company sell this crap through the Walmart.com site, but since they do maybe Walmart should be held responsible as well. Merry Christmas everyone, I hope y'all get these issues taken care of.
tara sangster
GBI'm not sure who the problem is with. I'm not sure who the problem is with. However I ordered a couple computers an got email saying it shipped with a tracking number. The number has been making a label for a week. I understand what's going on with covid 19. Just wish there was more communication
m Bak
GBCaution Caution: This company uses bait-and-switch tactics. The received computer doesn't match the order—1TB instead of 2TB storage, 8GB instead of 16GB RAM, and an i5 instead of the promised i7. Ordered Windows 11 Pro, got Home. They bank on buyers not checking specs. Refund requested on arrival
ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.