Erica Baines
GBThe experience was 4out of 5 stars… The experience was 4out of 5 stars because you guys phone answering system sucks. We hold because it says you are 2callers in que then it sends to voicemail after 8 minutes of holding. No matter how many times I call back this happens. Other than that my experience was cool.
Michael Happekotte
GBI called this company twice I called this company twice. The first call was put on hold for about 30 minutes, then is just disconnected. The second time I called, I held for approximately 30 minutes and finally knew what their drill was and hung up. I finally called Walmart where my call was taken immediately. The kind lady told me she would arrange for a full refund and issue a Shipping label. The shipping label was in my email box before the call was completed. I am surprised Walmart contracts with this company.
Zain
GBOrdered through Walmart, Scam Ordered through Walmart. The Discount Computers sent me a different model with missing accessories and no windows 10 Pro key (Possibly Illegal software). Contacted both Walmart and the seller. No response, typical behavior of illegal (scam) business. These problems are happening frequently on Walmart online (shows Walmart involvement). I have now stopped buying from Walmart online.
Sarah Matz
GBSpeedy delivery, top notch quality! I am rating Discount Computers 5 stars! The ordering process was simple and easily navigable, plus they send a receipt right away after you order. My computer arrived right on time & DC provided me with a tracking # and confirmation. The monitor, keyboard, mouse, and computer are like BRAND NEW & there's a handy little manual guide too. They also sent a monitor cable and two power cords. The experience as a first time customer has been so satisfactory, I recommend them to everyone. Just waiting for the internet to be installed so I can get windows up & running but so far so GREAT! They provide a step by step link to get windows going too. You will need your own ethernet cable. Thank you, Discount Computers for the excellent product & top notch service, and I will order again!
Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.