larry berner
GBLong term buyer of Discount Computer… Long term buyer of Discount Computer with satisfactory history of returns and operation until now. Accepted upgrade Laptop when DC could not fill order but it did not work upon receipt. AFTER MANY EMAILS AND PHONE CONVERSATION RETURN LABEL WAS TO BE PROVIDED, NEVER RECEIVED. tHEY HAVE IGNORED REPEATED INQUIRIES. forced to put stop payment on credit card. They can't be trusted anymore.
david chase
GBBuyer BEWARE ! The computer arrived nicely wrapped .I spent over 7 hours trying to get it to work ! I got 13 blue screens of death. I reinstalled Windows completely. I got 3 more blue screens !I am DONE wasting time and Walmart will get it back with a strong suggestion they STOP doing business with your company !Since I can't charge you for my valuable time and utter frustration, I will try to prevent you from annoying future customers by spreading the word how absolutely horrible your company operates. There is NO NEED for treating customers this badly by shipping defective computers !
ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
AB
GBDo NOT order from this place! It's been going on two weeks since I placed my order and my shipping label was created but my order has yet to be shipped. I have emailed multiple times now and stopped getting responses about 5 days ago. I have asked about a refund process and again no response. I thought I had gotten lucky discovering this site as I needed materials to be able to work from home with everything going on but I feel I have been ripped off. Do NOT order from this place!
Erica Baines
GBThe experience was 4out of 5 stars… The experience was 4out of 5 stars because you guys phone answering system sucks. We hold because it says you are 2callers in que then it sends to voicemail after 8 minutes of holding. No matter how many times I call back this happens. Other than that my experience was cool.