Emily - Homeschool Mom
GBThe computer was ordered through…walmart.com The computer was ordered through walmart.com. It arrived with a faulty video card. It went out intermittently each week but was useable because we did not understand it was an issue with the computer and thought it was the monitor. After replacing the monitor at our own cost, the computer continued to not work. We contacted the company for a replacement or refund and they absolutely refuse to repair, replace, or refund our computer.
Jarrod Sanders
GBOrdered a computer and never received it!! I ordered a computer from them and received a shipping notification. The computer was never shipped and I sent 4 emails and left multiple voicemails (you can't get anyone on the phone) and they never responded. It has been 3 weeks since my order and no product or response. DO NOT ORDER FROM THEM! I disputed the charge and moving on but WOW this company is obviously overseas and is completely unethical.
Michael Happekotte
GBI called this company twice I called this company twice. The first call was put on hold for about 30 minutes, then is just disconnected. The second time I called, I held for approximately 30 minutes and finally knew what their drill was and hung up. I finally called Walmart where my call was taken immediately. The kind lady told me she would arrange for a full refund and issue a Shipping label. The shipping label was in my email box before the call was completed. I am surprised Walmart contracts with this company.
ss2014
GBTerrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...
David Beaudreault
GBI ordered an up computer I ordered an up computer , from discount computer, on the wal mart website. It arrived early and very well packaged. Everything was in perfect condition. All connections went well.installed Windows activation code. No problem. All functions work great. Very happy.