The experience was 4out of 5 stars… The experience was 4out of 5 stars because you guys phone answering system sucks. We hold because it says you are 2callers in que then it sends to voicemail after 8 minutes of holding. No matter how many times I call back this happens. Other than that my experience was cool.

Terrible customer service! Sorry I can’t give less than one star! Sent NUMEROUS emails regarding a problem with my order and have not received a response. Called customer service line and was on hold over FIFTY (50) minutes before I gave up! Horrible customer service! If you order anything from them, good luck...

Buyer BEWARE ! The computer arrived nicely wrapped .I spent over 7 hours trying to get it to work ! I got 13 blue screens of death. I reinstalled Windows completely. I got 3 more blue screens !I am DONE wasting time and Walmart will get it back with a strong suggestion they STOP doing business with your company !Since I can't charge you for my valuable time and utter frustration, I will try to prevent you from annoying future customers by spreading the word how absolutely horrible your company operates. There is NO NEED for treating customers this badly by shipping defective computers !

I called this company twice I called this company twice. The first call was put on hold for about 30 minutes, then is just disconnected. The second time I called, I held for approximately 30 minutes and finally knew what their drill was and hung up. I finally called Walmart where my call was taken immediately. The kind lady told me she would arrange for a full refund and issue a Shipping label. The shipping label was in my email box before the call was completed. I am surprised Walmart contracts with this company.

i bought a desk top that was suppose to… i bought a desk top that was suppose to coome with a 17in montitor and wifi camera and wifi adaptor and got the run around from them now they refuse to awncer their phone or emails and i had to pay for a new screen and still no camera or adaptor this is 3weeks later. i called walmart and they said flat out there was nothing they could do.