No feedback when u write to them. When you pay for a program, you expect it too work. cant not buy or anything and have written to valve. but there is not a being done a damn thing abut it..

They are an amazing company! They are an amazing company!! My boyfriend paid for and downloaded a game without realizing it wasn’t the version he wanted. When he reached out, they gave him a full refund and responded in the same day, even though the mistake was all on him. Such a lovely service with great customer service!! Highly recommend!!!

now this is review bombing -

The support is one of the worst I've… The support is one of the worst I've ever seen. Useless support team.

15% fees Steamcommunity has 15% fees, 15!!!!