I've been using steam for over 7 years … I've been using steam for over 7 years now, some mixed experiences over the years but generally glad to have all my games on steam these days. Sure DRM is hardly pro-consumer, but I'd much rather see that a game runs through steam than just about any other platform. Many standalone games that are also on steam typically leave me wanting to steam version, I can't say that about any other platform. Sales aren't what they used to be and as a result of their 'every game must participate' policy, it's lead to a lot of games remaining at full price for years after their release and only worth buying if on sale, if even then [it's been years since I've spent more than £5 during a sale]. Refunds, if used infrequently, have been good. But, be careful of playing for too long [more than 2 hours] or you'll not get a refund, so don't go afk or leave a game running in the background unless you're sure it works and you want to keep it [e.g. game crashes but doesn't close, you tab out to look for solutions, don't find any but during that time you're now over 2 hours 'played' and can't get a refund].

The service is terrible The service is terrible, I only signed up because I really like the game I wanted, but the rest is terrible, I hope to get something better soon.

They scam people for money They scam people for money, dont believe me? Read this Source: Steam Subscribers/User Agreement NO GUARANTEES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VALVE NOR ITS AFFILIATES GUARANTEE CONTINUOUS, ERROR-FREE, VIRUS-FREE OR SECURE OPERATION AND ACCESS TO STEAM, THE CONTENT AND SERVICES, YOUR ACCOUNT AND/OR YOUR SUBSCRIPTION(S) OR ANY INFORMATION AVAILABLE IN CONNECTION THEREWITH. In short: You got a virus or your data leaked because of our software? Whoopsies we dont care, that isnt even legal or the last of their scammy stuff...

Good games - but worst support Good games - But bad support Its a great place to play games and buy games - as long as you dont get hacked or scammed.. Steam support is prob. the worst of its kind on the internet right now :/ My old account got hacked 2½ years ago (worth around 100-200$) and i send multipile support emails to them (7-10) and none have been answered yet. I also email their non support email but no answer there....

Worst HP for years In bloddy hate their page it's tiresome, it's in no way intuitive. I tried reaching out for support, but that is a maze. I'm simply trying to log in and redeem a key of a product I already bought, their search function is a joke. I f*u*c*k*i*n*g hate them. The layout is not like the how to video from the dealer, this can be done much simpler. I don't frigin care aboutn what other titles you have in store or what genre, I just want to redeem my key and install.