The support is one of the worst I've… The support is one of the worst I've ever seen. Useless support team.

Good games - but worst support Good games - But bad support Its a great place to play games and buy games - as long as you dont get hacked or scammed.. Steam support is prob. the worst of its kind on the internet right now :/ My old account got hacked 2½ years ago (worth around 100-200$) and i send multipile support emails to them (7-10) and none have been answered yet. I also email their non support email but no answer there....

They are an amazing company! They are an amazing company!! My boyfriend paid for and downloaded a game without realizing it wasn’t the version he wanted. When he reached out, they gave him a full refund and responded in the same day, even though the mistake was all on him. Such a lovely service with great customer service!! Highly recommend!!!

Games all in one place, awful support. Steam is the biggest PC gaming platform without a doubt. A power which could be abused but Steam for the most part doesn't. Overall a definite download for any moden digital age PC gamer. It must be said however that the Support is absolutely abysmal. With responses having the ability to take weeks if even answered at all. Their recent change in refund policy is nice, but still a bummer for mis-purchases done before the release. Which do not get refunded since they have been purchased "more than 2 weeks ago".

What can I say What can I say? the support is one of the worst I've ever seen maybe the FUNCOM is much worse. If you tell the true on the steam forum you just got a BAN even if what you said did not violated the rules of the forum.