They are an amazing company! They are an amazing company!! My boyfriend paid for and downloaded a game without realizing it wasn’t the version he wanted. When he reached out, they gave him a full refund and responded in the same day, even though the mistake was all on him. Such a lovely service with great customer service!! Highly recommend!!!

No email or easy way to contact them Support on site is terrible. Refunds not happend yet, despite games not working. No help at all if key is bought outside their system, so as a customer you can bounce back and through between bad support systems?? I wait for some other companies to compete in this market, for this can't be the best we as customers can expect. And do put an email up to find, instead of this stuppid website where you spend so long time trying to find a solution on, instead of a simple mail. Often the problem is not there, or if it's there just saying no help here??? I need a response

The login code never arrives The login code never arrives. I hate Steam.

They scam people for money They scam people for money, dont believe me? Read this Source: Steam Subscribers/User Agreement NO GUARANTEES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VALVE NOR ITS AFFILIATES GUARANTEE CONTINUOUS, ERROR-FREE, VIRUS-FREE OR SECURE OPERATION AND ACCESS TO STEAM, THE CONTENT AND SERVICES, YOUR ACCOUNT AND/OR YOUR SUBSCRIPTION(S) OR ANY INFORMATION AVAILABLE IN CONNECTION THEREWITH. In short: You got a virus or your data leaked because of our software? Whoopsies we dont care, that isnt even legal or the last of their scammy stuff...

No feedback when u write to them. When you pay for a program, you expect it too work. cant not buy or anything and have written to valve. but there is not a being done a damn thing abut it..