investigation team Been a happy user of steam for more then 10 years already, very happy with the platform, as well as the community, recently had a issue with my account, and the investigation team has been very helpful, well mannered and fast response. Keep it up guys

Lost 288 euros in steam wallet Had 288 euros in steam wallet, someone hacked my account even with two step verification, write a steam support for help but only answer was if something is spent in community market they can’t help.

The service is terrible The service is terrible, I only signed up because I really like the game I wanted, but the rest is terrible, I hope to get something better soon.

They are an amazing company! They are an amazing company!! My boyfriend paid for and downloaded a game without realizing it wasn’t the version he wanted. When he reached out, they gave him a full refund and responded in the same day, even though the mistake was all on him. Such a lovely service with great customer service!! Highly recommend!!!

The login code never arrives The login code never arrives. I hate Steam.