They are an amazing company! They are an amazing company!! My boyfriend paid for and downloaded a game without realizing it wasn’t the version he wanted. When he reached out, they gave him a full refund and responded in the same day, even though the mistake was all on him. Such a lovely service with great customer service!! Highly recommend!!!

Lost 288 euros in steam wallet Had 288 euros in steam wallet, someone hacked my account even with two step verification, write a steam support for help but only answer was if something is spent in community market they can’t help.

What can I say What can I say? the support is one of the worst I've ever seen maybe the FUNCOM is much worse. If you tell the true on the steam forum you just got a BAN even if what you said did not violated the rules of the forum.

Good games - but worst support Good games - But bad support Its a great place to play games and buy games - as long as you dont get hacked or scammed.. Steam support is prob. the worst of its kind on the internet right now :/ My old account got hacked 2½ years ago (worth around 100-200$) and i send multipile support emails to them (7-10) and none have been answered yet. I also email their non support email but no answer there....

15% fees Steamcommunity has 15% fees, 15!!!!