investigation team Been a happy user of steam for more then 10 years already, very happy with the platform, as well as the community, recently had a issue with my account, and the investigation team has been very helpful, well mannered and fast response. Keep it up guys

15% fees Steamcommunity has 15% fees, 15!!!!

Good games - but worst support Good games - But bad support Its a great place to play games and buy games - as long as you dont get hacked or scammed.. Steam support is prob. the worst of its kind on the internet right now :/ My old account got hacked 2½ years ago (worth around 100-200$) and i send multipile support emails to them (7-10) and none have been answered yet. I also email their non support email but no answer there....

The service is terrible The service is terrible, I only signed up because I really like the game I wanted, but the rest is terrible, I hope to get something better soon.

They scam people for money They scam people for money, dont believe me? Read this Source: Steam Subscribers/User Agreement NO GUARANTEES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VALVE NOR ITS AFFILIATES GUARANTEE CONTINUOUS, ERROR-FREE, VIRUS-FREE OR SECURE OPERATION AND ACCESS TO STEAM, THE CONTENT AND SERVICES, YOUR ACCOUNT AND/OR YOUR SUBSCRIPTION(S) OR ANY INFORMATION AVAILABLE IN CONNECTION THEREWITH. In short: You got a virus or your data leaked because of our software? Whoopsies we dont care, that isnt even legal or the last of their scammy stuff...