The support is one of the worst I've… The support is one of the worst I've ever seen. Useless support team.

Games all in one place, awful support. Steam is the biggest PC gaming platform without a doubt. A power which could be abused but Steam for the most part doesn't. Overall a definite download for any moden digital age PC gamer. It must be said however that the Support is absolutely abysmal. With responses having the ability to take weeks if even answered at all. Their recent change in refund policy is nice, but still a bummer for mis-purchases done before the release. Which do not get refunded since they have been purchased "more than 2 weeks ago".

investigation team Been a happy user of steam for more then 10 years already, very happy with the platform, as well as the community, recently had a issue with my account, and the investigation team has been very helpful, well mannered and fast response. Keep it up guys

Worst HP for years In bloddy hate their page it's tiresome, it's in no way intuitive. I tried reaching out for support, but that is a maze. I'm simply trying to log in and redeem a key of a product I already bought, their search function is a joke. I f*u*c*k*i*n*g hate them. The layout is not like the how to video from the dealer, this can be done much simpler. I don't frigin care aboutn what other titles you have in store or what genre, I just want to redeem my key and install.

Lost 288 euros in steam wallet Had 288 euros in steam wallet, someone hacked my account even with two step verification, write a steam support for help but only answer was if something is spent in community market they can’t help.