They are an amazing company! They are an amazing company!! My boyfriend paid for and downloaded a game without realizing it wasn’t the version he wanted. When he reached out, they gave him a full refund and responded in the same day, even though the mistake was all on him. Such a lovely service with great customer service!! Highly recommend!!!

They scam people for money They scam people for money, dont believe me? Read this Source: Steam Subscribers/User Agreement NO GUARANTEES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VALVE NOR ITS AFFILIATES GUARANTEE CONTINUOUS, ERROR-FREE, VIRUS-FREE OR SECURE OPERATION AND ACCESS TO STEAM, THE CONTENT AND SERVICES, YOUR ACCOUNT AND/OR YOUR SUBSCRIPTION(S) OR ANY INFORMATION AVAILABLE IN CONNECTION THEREWITH. In short: You got a virus or your data leaked because of our software? Whoopsies we dont care, that isnt even legal or the last of their scammy stuff...

15% fees Steamcommunity has 15% fees, 15!!!!

Games all in one place, awful support. Steam is the biggest PC gaming platform without a doubt. A power which could be abused but Steam for the most part doesn't. Overall a definite download for any moden digital age PC gamer. It must be said however that the Support is absolutely abysmal. With responses having the ability to take weeks if even answered at all. Their recent change in refund policy is nice, but still a bummer for mis-purchases done before the release. Which do not get refunded since they have been purchased "more than 2 weeks ago".

What can I say What can I say? the support is one of the worst I've ever seen maybe the FUNCOM is much worse. If you tell the true on the steam forum you just got a BAN even if what you said did not violated the rules of the forum.