investigation team Been a happy user of steam for more then 10 years already, very happy with the platform, as well as the community, recently had a issue with my account, and the investigation team has been very helpful, well mannered and fast response. Keep it up guys

Stick of two sides The platform itself grows and gets better with every year. But has some problems. Good things: 1. Protection grows bigger ensuring best protection of customers, excluding the customers own mistakes. 2. Huge library of products of any kind with access from anywhere anytime. 3. Customer defense. You can return a product with minimal effort if its quality is not like developer assured you in 14 day time frame. 4. Growing functions and possibilities. Always something new that makes your experience with Steam better. 5. Sales. They are not afraid of them. They even love them. Every year at least 2 major sales with up to -98% discounts on thousands of products. Bad things: 1. Steam Support is a bit slow on work, and not always of help. 2. Region Policy is a bit off in some countries demanding a huge sum for products and even keeping them locked to that region anyway, no matter the region economy. 3. Some of the old functions are left half-way to perfection making tham even unusable in some situations(non-steam game overlay is forced on, user location is missing towns, etc.)

now this is review bombing -

don't sign up will stick on your… don't sign up will stick on your computer will kill your pc power you can't remove it from your pc even you deleted it will stay woking in the system

I've been using steam for over 7 years … I've been using steam for over 7 years now, some mixed experiences over the years but generally glad to have all my games on steam these days. Sure DRM is hardly pro-consumer, but I'd much rather see that a game runs through steam than just about any other platform. Many standalone games that are also on steam typically leave me wanting to steam version, I can't say that about any other platform. Sales aren't what they used to be and as a result of their 'every game must participate' policy, it's lead to a lot of games remaining at full price for years after their release and only worth buying if on sale, if even then [it's been years since I've spent more than £5 during a sale]. Refunds, if used infrequently, have been good. But, be careful of playing for too long [more than 2 hours] or you'll not get a refund, so don't go afk or leave a game running in the background unless you're sure it works and you want to keep it [e.g. game crashes but doesn't close, you tab out to look for solutions, don't find any but during that time you're now over 2 hours 'played' and can't get a refund].