
M M
GBAwesome company Awesome company. Employee over the top awesome. We dealt with Rob and he was super pleasant and well informed. We are so happy we did this for our precious Reba!

Patti
GBExecution and communication need to improve While I very much appreciate Gallant’s service of banking our pup’s stem cells for possible future use, the company needs better execution & communication. Our vet knew absolutely nothing about Gallant; I had to print off pages from their website & educate him. Gallant promises to communicate with its customers every step of the way, from sign-up through confirmed cell banking, yet I had to initiate that communication with the company, not the (preferred) other way around. Did the courier pick up my pup’s reproductive tissue? They were supposed to have emailed me; I had to ask. Did it arrive at Gallant? They were supposed to have emailed me; I had to ask. Were there enough usable stem cells for banking? They were supposed to have emailed me; I had to ask. Were the cells harvested and cryopreserved? They were supposed to have emailed me; I had to ask. Gallant needs to improve in these areas. The company sends you a certificate once you PAY for their service, and sends a gift. Great, but I would rather have a certificate at the END of the process that confirms my pup’s stem cells are cryopreserved on X date and in X vat. So while I am grateful to Gallant, they need to up their game in education, execution and customer communication. I wish them good luck!

Tina
GBOur fur babies give us so much Our fur babies give us so much. This is something we can give back to them.

Ashlee
GBSuper easy company to work with Super easy company to work with. Always available to answer questions when they arise.

Sondra Newton
GBLooking for a company to transport a… Looking for a company to transport a cat 300-330 miles. $700.00. Ripoff!!!