Free version NOT hidden! Paid version not delivered right away. :( I downloaded free version not realizing it wasn't hidden. Then paid to upgrade to hidden version. However, did not instantly receive link for it and I needed it right away. So, I requested a refund so that I could purchase a different program. No customer service was available online in the evening when I purchased it. I did not receive an email with the full version for 2 days. It has been over a week and multiple emails later and they are still refusing to refund my money. You purchase it from one company who says it is not up to them to grant a refund, that it is up to the Spyrix company. I have never had a more frustrating online purchase experience. I am having to escalate this to Paypal. Do NOT buy this!

Personal Spy Spyrix's products are amazing. Especially Personal Monitor. It has saved my relationships with girlfriend recently. She used to talk to some guys on facebook and I was really angry as she didn't want to tell me anything about it. So I bought this program and now I know that everything was fine. I'd really like to recommend it to everybody who need to know something more than he/she has to know.

This company is a complete fraud This company is a complete fraud. Do NOT trust the 4 and 5 star reviews as they appear to be planted by the company itself. I was unfortunate enough to fall victim to this scam, and since I was dumb enough to use PayPal, I will now need to sue PayPal itself in small claims since it is impossible to get a refund from the company as it is headquartered in Russia. Spyrix monitoring does not work. Period. Their support is a joke. This company exists solely to rip off unsuspecting consumers.

DO NOT BUY! DO NOT BUY! I bought the Pro version for monitoring my kids' accounts. Two days after I asked for a refund because of the following reasons: - the program keeps crashing - the program didn't monitor new accounts I added - the program MONITORED MY OWN ACCOUNT I EXCLUDED from monitoring - the program streams a live view of the entire system regardless of the user account you are logged in Basically this whole program is huge SECURITY HAZARD! Do not buy this unless you want yourself to be spied by Spyrix. Needless to say they haven't refund me till this day regardless the amount of emails I sent. STAY AWAY!!! Edit (after they replied to my review): Their reply is BS! I have contacted their support (and demanded my money back) about 10 times. Their messages were useless. They monitor un-selected accounts. BE WARE! DO NOT BUY!

if it ever worked it would be like… if it ever worked it would be like giving all your passwords to all your banking to spyrix...luckily it doesn't work. An expensive lesson, but I'm glad it failed.