
Nicole
CAWe move over in January 2023 We move over in January 2023. The website has the poorest performance and tragic traffic conditions, with 50% rating from a 99% rating on Lighthouse and most pages not indexed. They brought on an enormous workload. I hate them!

Joe
AUHas gone downhill since WP Engine took over I used to love Flywheel - despite the slightly higher price point they have always had awesome support and excellent uptime... But since WP Engine took over, that's gone downhill. - More downtime - Slower support - More salesy... I seem to have a new 'account manager' every month trying to push some upsell or add-on. It still has a great dashboard and SendGrid email deliverability which is handy, but not enough to keep me as a customer. I'll be moving all of my websites to a new host that has better performance and costs less.

Nick
GBI don't normally do the review thing but… I don't normally do the review thing but with Flywheel I'll make an exception. Their customer service is second to none. In the few occasions I've needed to contact them (which means malware infections or my site not working for some reason), their response time, speedy resolution and cheery disposition have been exemplary. And that's when you want support. You don't really think about hosting until something goes wrong. Clearly a few folk appear to think the opposite but my own experience has been nothing but first class. Kudos.

Mark
USI took over my companies website and… I took over my companies website and last person used Flywheel. They have no c-panel, the speed is slower then other hosting options, and to top it all off you get less for your money. Even trying to get refunded my money and cancel services was a hassle. You have to give a 30 day notice that you want a refund even though you cancel your services. I'm also having issues getting that refund, every time I write a ticket stating they aren't doing what I requested they just close the ticket and don't respond. They act like they are a recommended hosting for Wordpress.org but they aren't! Only Bluehost, Dreamhost & Siteground are and for good reason, flywheel sucks!

Justin
USMonthly subscription requires 30-days notice to cancel per WP Engine Terms of Service Be advised that Flywheel, per WP Engine's Terms of Service (WP Engine acquired Flywheel within the past few years), requires 30-days notice to cancel a monthly subscription. I've canceled many monthly subscriptions in my life. My consistent experience has been that you can cancel at any point in the billing cycle. No prorated refund, but no charges beyond what you've already paid either. That's a fair and reasonable way to operate. There are solid managed WordPress providers out there that do not require a 30-day notice should you decide to cancel. I never intend to do business with Flywheel again.