Monthly subscription requires 30-days notice to cancel per WP Engine Terms of Service Be advised that Flywheel, per WP Engine's Terms of Service (WP Engine acquired Flywheel within the past few years), requires 30-days notice to cancel a monthly subscription. I've canceled many monthly subscriptions in my life. My consistent experience has been that you can cancel at any point in the billing cycle. No prorated refund, but no charges beyond what you've already paid either. That's a fair and reasonable way to operate. There are solid managed WordPress providers out there that do not require a 30-day notice should you decide to cancel. I never intend to do business with Flywheel again.

DO NOT WASTE YOUR $$$ DO NOT WASTE YOUR $$$ Regular crashes. Almost predictable downtime. 80% uptime AT BEST. Absolutely horrible, detestable enterprise. Hosting companies that charge $5 a month are more reliable than this monstrosity of a company. I cannot stress how terrible of a solution they are. If you care about your website do not host it here.

Very disappointed Very disappointed. Been with Flywheel for more than 5 years. Technical support has been good until recently, after WP Engine bought over this company. My site had an error and for many crucial days their ‘happiness engineers’ either send me technical documents to figure my way out or merely ask me to find my own developer to troubleshoot the issue. This is despite me telling them I do not know any coding and similar issues had happened before and they must have known the resolution. The engineers just refused to help. Only after opening a few more tickets did someone new stepped up and assisted. Getting technical support is based on luck now.

Terrible customer support Terrible customer support. Their payment gateway was not able to charge my card?paypal even though funds were available and cards were working with other website. I've been a customer for around 3 years and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP....

Invalid Help Support Using "Get Help" window: Invalid answer from an agent and somehow the system is writing messages by itself as if I was the one writing it. For example "Thank you very much sir" and "Have a nice day", etc. Those messages is something that the system somehow writes by itself without my consent. As if I were the one who wrote that. Check this image as an example: ibb[dot]co/n1pWMjG (Replace the [dot] by a real dot symbol) (The image from this URL will be automatically removed after 1 month)