I don't normally do the review thing but… I don't normally do the review thing but with Flywheel I'll make an exception. Their customer service is second to none. In the few occasions I've needed to contact them (which means malware infections or my site not working for some reason), their response time, speedy resolution and cheery disposition have been exemplary. And that's when you want support. You don't really think about hosting until something goes wrong. Clearly a few folk appear to think the opposite but my own experience has been nothing but first class. Kudos.

Being with flywheel for a number of… Being with flywheel for a number of years it was good and the support was amazing, helpful and they went the extra mile. Since WP Engine bought the company the support has become no existent for a 'MANAGED' wordpress hosting company. I am in the process of moving my sites away due to the poor support and the fact that the websites I host have now slowed down to a crawl. If you ask for more resources they want to charge you more. 2 years ago I would of sang Flywheels praises but now I'd recommend you avoid. There are a ton of better companies out there.

Very disappointed Very disappointed. Been with Flywheel for more than 5 years. Technical support has been good until recently, after WP Engine bought over this company. My site had an error and for many crucial days their ‘happiness engineers’ either send me technical documents to figure my way out or merely ask me to find my own developer to troubleshoot the issue. This is despite me telling them I do not know any coding and similar issues had happened before and they must have known the resolution. The engineers just refused to help. Only after opening a few more tickets did someone new stepped up and assisted. Getting technical support is based on luck now.

hacking and excuses hacking and excuses it’s was great for many years but now it’s absolutely useless I’m switching

I love Flywheeel! I love my hosting provider, Flywheel. They always have fantastic support times, getting me answers in minutes. They help out with technical issues as well as dumb blonde moments with grace. The support staff is fantastic, and the hosting is excellent. I have never experienced downtime outside of those scheduled. Keep up the great work, Flywheel!