Disappointing Experience with getflywheel.com: Slow Loading and Unsupportive Service My experience with getflywheel.com has been nothing short of frustrating. The site itself is a glaring example of inefficiency, taking an exasperating 8 seconds to load. What's more disheartening is the dismissive response from the support team, who nonchalantly claim that the issues are beyond the scope of their service. It's particularly aggravating when you consider the fact that Flywheel markets itself as the fastest hosting provider. The irony is hard to ignore, and I can't help but dub them "slowwheel" with their accompanying lackluster support. It's disappointing to see a company fail to live up to the very promises they boldly advertise.

Monthly subscription requires 30-days notice to cancel per WP Engine Terms of Service Be advised that Flywheel, per WP Engine's Terms of Service (WP Engine acquired Flywheel within the past few years), requires 30-days notice to cancel a monthly subscription. I've canceled many monthly subscriptions in my life. My consistent experience has been that you can cancel at any point in the billing cycle. No prorated refund, but no charges beyond what you've already paid either. That's a fair and reasonable way to operate. There are solid managed WordPress providers out there that do not require a 30-day notice should you decide to cancel. I never intend to do business with Flywheel again.

I love Flywheeel! I love my hosting provider, Flywheel. They always have fantastic support times, getting me answers in minutes. They help out with technical issues as well as dumb blonde moments with grace. The support staff is fantastic, and the hosting is excellent. I have never experienced downtime outside of those scheduled. Keep up the great work, Flywheel!

Being with flywheel for a number of… Being with flywheel for a number of years it was good and the support was amazing, helpful and they went the extra mile. Since WP Engine bought the company the support has become no existent for a 'MANAGED' wordpress hosting company. I am in the process of moving my sites away due to the poor support and the fact that the websites I host have now slowed down to a crawl. If you ask for more resources they want to charge you more. 2 years ago I would of sang Flywheels praises but now I'd recommend you avoid. There are a ton of better companies out there.

Terrible customer support Terrible customer support. Their payment gateway was not able to charge my card even though funds were available and when I reached out to customer support they "raised a ticket" but they did not bring my client's site back online. I've been a customer for around 18 months and their customer support has declined significantly in that time. I will be moving my sites to another hosting provider ASAP.... as soon as they action the ticket.